OnlineAutoParts Reviews 

309
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more


Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

309 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(309)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was shocked how fast it came

I was shocked how fast it came. I had to ring and check item was what I required, the friendly helpful service was above and beyond. So good to deal with and item was as stated. Incredible service.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I went online Thursday evening. The website was great to use and I easily found what I needed and went ahead with the purchase. The part arrived here in Victoria first thing Monday morning and by that evening I was all good again. Great service.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, easy to work with. Identified the correct parts for use with a 1992 Suzuki (not an easy task). Provided items quickly and when a part was incorrect, they supported its return and provided a quick refund.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

One of the best places to buy parts

Great range of quality parts for a good price. Their website is easy to use and parts fit confirmation is straightforward and easy. One of my first choices when chasing parts online.My only complaint would be postage, would be nice to see a flat rate system.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a hub nut it’s good works but…

Ordered a hub nut it’s good works but had ordered brake parts well the didn’t fit so gut in touch told the story they asked , did you put new brake drums on I said yes I did , told them tried with the old drums as well didn’t fit , got blocked never heard from them again tried emailing them returned to sender every time , went back new brake shoes from local shop fitted no problems moral of the story don’t buy from this online store ;-)

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Needed a new starter motor for the…

Needed a new starter motor for the Mazda3. Genuine price was over $1700! From Online Auto Parts $186 delivered. I’d rather have the $1500 in my pocket. Starter is like original anyway. Great stuff.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

engine and gear box mounts.fast…

engine and gear box mounts.fast delivery .correct parts.
gearbox mount easy job.old engine mounts are a nightmare to get at.pretty sure they are the original, and rusted or seized. have not been able to break the nuts free yet.still working on it.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Good parts, good prices

I have purchased from Online Autoparts many times now and have never had any problems. Parts are always correct and suitable for my vehicles, good quality and cheaper than any other supplier. Parts always arrive quickly and well packaged.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

Purchased a new old car and was…

Purchased a new old car and was unfamiliar with the parts I needed but Online Auto Parts has easy to use search engine and roof part illustrations, The parts were reasonably and competitively priced, local delivery and quick dispatch times made for a surprisingly easy purchase choice.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Best online store

I can reassure that this is the best online parts store in Australia. Always a very quick dispatch, nice website, good quality of parts, haven't seen any no-name brands with a questionable quality.

Delivery to Perth with express post has never taken longer than 2 days for me.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. I love how there's a video to watch to do home installations. Made the changeover super easy - coming from a female perspective.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Accurate description

Accurate description, good value prompt delivery. The site was a bit of a pain having to confirm my identity. Also having registered my old car on your site it would not let my look up parts for my Territory.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

unbeatable service

Outstanding service. Received parts in just over 24 hours. Very competitive prices. I will use you guys again. I have recommended you to a work colleague of my partner who also had a very good experience. Cheers. One bad thing is having to stuff around logging in to give you guys a good review.

10 January 2026
Unprompted review

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