OnlineAutoParts Reviews 

308
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more


Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(308)

234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Guys To Deal With!

Have purchased a great deal of parts from Online Auto for refurbishing my NJ Pajero fourby ... clutch kit, front and rear shocks, ball joints, steering bushes and oil filters.
Great service, quality and quick delivery every time ... very helpful also with phone calls and advice to double-check compatibility of parts.
Greatly appreciate guys, thanks!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Never ceases to amaze me how brilliant…

Never ceases to amaze me how brilliant OnlineAutoParts is. Punctual with delivery, reasonable priced and a large variety of after market and genuine parts and replacements. I am always happy to recommend to a mate and will continue to use for as long as I need car parts!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, parts are great quality for how cheap the prices are. I've used Online Auto Parts a couple of times now and will be purchasing all my auto parts from them from now on. Great company.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

EXPRESS DELIVERY

EXPRESS DELIVERY, at a time when a Sydney competitor , put my order on 7 day dispatch.
The parts look superior to other OEM brands imaged on the net*.
The NPW branded water pump for 2003 HZJ78R series troopy, is a work of art.
The accompanying parts, all Nippon.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased some parts from time…

I have purchased some parts from time to time as in tail light , front and back disc pads and rotors and recently an air filter,which have all saved me money compared to other parts dealers even including with delivery which was faster than expected

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought rear brake kit for…

I recently bought rear brake kit for Dmax. They weren't a stocked part for Online auto parts but as always they sourced the parts at the right price and beat there usual 2 day delivery allowing me to pick up on the weekend.

2 February 2026
Unprompted review

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