onlineclinic.co.uk Reviews 

6,352
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,064 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the ordering process easy and the overall service efficient, with many praising the fast, often next-day, delivery. People appreciated the option to choose specific delivery dates, noting that items arrived well-packaged and in good condition. However, some customers noted incomplete orders, such as missing sharps disposal bins or alcohol wipes. A few other people mentioned delivery problems, including parcels left in direct sunlight, at incorrect addresses, arriving late, or concerns about product integrity like melted ice packs or short expiry dates.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the speed and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

Customers had ambiguous experiences with product, with some reviewers reporting positive aspects like easy... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and efficiency, with many... See more

User experience

People report positive experiences with user experience, highlighting the quick and easy communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more

Rated 5 out of 5 stars

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more

Rated 5 out of 5 stars

Have not yet started Mounjaro as have to wait 7 days after stopping Orlistat. I agree with the doctor who reviewed my questionnaire that should be able to get this on NHS, but my complex conditions do... See more

Rated 5 out of 5 stars

First day, very nervous but instructions are clear and precise. Suggest you get a small box and get together cotton wool(if you spot blood, micropore, antiseptic wipes and small scissors (to cut tap... See more


Company details

  1. #60 of 115 best companies in Online Pharmacy
  2. #22 of 37 best companies in Online Prescription Medication Vendor
  3. #63 of 108 best companies in Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.6

All reviews

(6,352)

3,070 reviews in the last 12 months

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Rated 5 out of 5 stars

Good price, good communication.

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare needles. I work in a health centre so have access to alcohol wipes but some people might not. Otherwise, this is cost efficient and easy to communicate with. I think this clinic deserves the good ratings based on my (2 month) experience so far.

20 July 2026
Rated 5 out of 5 stars

Excellent

Excellent service. Ordered medication online & delivered the next day well packaged. Have used before & will use again

20 July 2026
Rated 5 out of 5 stars

This was a great experience dealing…

This was a great experience dealing with the Online Clinic. The website was easy to navigate and ordering my medication which was Mounjaro was a trouble free process. I am glad they do free delivery although my medication did not come with swabs which is not a problem as Boots or other chemist will sell these. I could choose a date when I am available to receive it which is pricelss unlike MedExpress and it arrived in perfect condition first time again unlike MedExpress. I would recommend Online Clinic for hassle free ordering, delivery and definitely value for money. Thank you

19 July 2026
Rated 5 out of 5 stars

No hidden charges!

You offered similar prices to competitors. However, you did not hide the cost of delivery as it was included in price. I commend you for your honesty and delivery. Excellent service.

17 July 2026

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