Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more
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Company details
- #61 of 116 best companies in Online Pharmacy
- #22 of 37 best companies in Online Prescription Medication Vendor
- #63 of 108 best companies in Pharmacy
Contact info
106 Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- 020 3322 2225
- enquiry@onlineclinic.co.uk
- onlineclinic.co.uk
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Great service
Packaging was thrash
The packaging was not good . The medication was already soaked with the ice by the time I received it.
Work on the packaging
Dont just put it directly.
Bolt services are good. They will wrap the medication very well before putting in the ice pack
Rearranging delivery date and double charged
Tried to have subscription delivered early as I was going away on holiday. Despite arranging this weeks in advance, they waited until the day before the updated delivery to put the order on hold because *they* double charged me and then thought it was a new prescription. Did address the issue until after the weekend, by which time it was too late. Order arrived and was collected from post office, at room temperature.
Excellent customer service
Excellent customer service. Easy to re-order and deliver exactly when they say they will. The aftercare and tips and advice are brilliant as well.
Great sevice
Pen delivery was totally unsatisfactory…
Pen delivery was totally unsatisfactory and in spite of daily complaints I have not received my pen
Always deliver when said never had a…
Always deliver when said never had a single problem Andy price's are best around
Got charged twice and still waiting for…
Got charged twice and still waiting for my money to be returned
Everything made easy
Smooth ordering and super fast delivery
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