Online Divorce Reviews 938

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the straightforward nature of the user experience, making complex processes much simpler. Many appreciate how the service streamlines tasks, saving time and effort, and often note the clear explanations provided. However, some people were dissatisfied with the pricing and payment structure, mentioning unexpected additional fees and charges that were not clearly communicated upfront. There were also occasional concerns about the service, with a few customers reporting issues with receiving paperwork promptly or feeling that the support did not meet their expectations.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting its ease and speed. Many reviewers... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the great service... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to navigate... See more

Price

Consumers find price to be negative, expressing significant dissatisfaction with unexpected and misleading... See more

Payment

Customers had negative experiences with payment, expressing significant dissatisfaction with unexpected and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more

Company replied

Rated 4 out of 5 stars

Amount of $$ it cost though online vs attorney. Best for uncontested divorce.

Company replied

Rated 5 out of 5 stars

The representative under stood I was disabled and having a hard time maneuvering through the forms to make the necessary changes I needed to make in order to process. He was very helpful, guided me t... See more

Company replied


Company details

  1. Legal Services

Written by the company

Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.


Contact info

3.9

Great

TrustScore 4 out of 5

938 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Process is easy so far

That i have a step by step help

29 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the review! Please reach out to us directly through your account if you need any help!

Rated 3 out of 5 stars

They ask for a rating before starting…

They ask for a rating before starting anything?

24 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for your feedback—we really appreciate you pointing this out. Our intention in asking for an early rating is to quickly identify anyone who may need assistance or isn’t having the best experience right from the start. This helps us step in sooner, address concerns, and make things right as quickly as possible.

That said, we understand how it can feel premature, and we’re always looking for ways to improve the experience. Your input helps us do exactly that, so thank you for sharing it with us.

Rated 5 out of 5 stars

..........

24 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thanks for the review! Is there anything we can help with? Your review is just symbols but we want to make sure you have the support you need.

Rated 4 out of 5 stars

I'll know more after

I'll know more after I complete the process.

23 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for your feedback! That makes total sense—your full experience will really come together once you’ve completed the process.

If you have any questions or run into anything along the way, please don’t hesitate to reach out. We’d be more than happy to take a look at your account and help make sure everything goes smoothly from start to finish.

Rated 5 out of 5 stars

So far so good

So far so good. Will change based on Divorce filing

22 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you very much for sharing your review. If you have any questions or run into anything along the way, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Awful.

Update: i gave them contact details, never heard back.

I have a number of objections. 1 - they make it seem like the $399 fee is going to cover everything. It doesn't. For example, they slide a $40/mo subscription in there and, additionally, there ends up being another $500ish in fees to the government. 2 - support provided - often late, and often with attitude. I got someone on the phone once and she was clearly annoyed. Mind you, I was looking to have a good experience here, not a problem. One of the responses I got to forms I submitted once was also incorrect. It stated that the Notaries license had expired since they signed the papers so i had to have it redone. That is in fact incorrect - as long as the license was valid when they did it, the notarization is valid. 3 - the paperwork is extremely confusing, and they are functionally no help. Someone apparently reviews it somewhere, but you can't speak to them. Who you can speak to is a person somewhere - Latin America I believe - who reads what they wrote but aren't an expert themselves. This service is a joke. And AI has made it obsolete.

12 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations.

Providing a high level of service is very important to us. Unfortunately, since no contact information was included with your review, we’re unable to reach out directly to learn more or assist further.

We’d truly appreciate the opportunity to better understand what happened and work toward a resolution. Please feel free to reach out to us at your convenience so we can look into your experience and assist you further.

Thank you again for your feedback—it plays an important role in helping us improve.

Rated 1 out of 5 stars

I just completed the questionnaire, fraud

I just completed the questionnaire, and they charged me 200$. I was just trying to see what the process would look like. I received no service or documentation from them as I didnt complete the questionnaire, and immediately told them I didnt want their services and to refund the 200$. They said since I completed their questionnaire (most of it was left blank as I was just looking), they said their service was provided, and they would not refund the money. This website is a scam. Main point of contact was their case manager, Karina, who is a nightmare. Don't expect any help from this company, its the fast food of online divorce websites.

19 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for taking the time to share your feedback. We regret to learn that your recent experience did not meet your expectations.

Providing high-quality service is very important to us, unfortunately, as no contact information was provided with your review, we are unable to reach out to you directly to address your concerns.

Should you be willing to discuss your experience further, we would greatly appreciate the opportunity to better understand the situation and work toward a resolution. Please feel free to contact us at your convenience.

Thank you again for your feedback. It is invaluable to our efforts to continually improve our services.

Rated 5 out of 5 stars

Idk yet just started

Idk yet just started

21 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

If you have any questions or run into anything along the way, please don’t hesitate to reach out. We’d be more than happy to take a look at your account and help make sure everything goes smoothly from start to finish.

Rated 5 out of 5 stars

Pretty easy up to now

Well I haven't started any process yet but upto now I see is pretty easy.

19 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We're glad to hear your start up was easy.
If you have any questions or run into anything along the way, please don’t hesitate to reach out. We’d be more than happy to take a look at your account and help make sure everything goes smoothly from start to finish.

Rated 4 out of 5 stars

Long over due

Easy of doing a divorse.thrt explained the process and it so far has went just like they said.

21 March 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you taking the time to leave us a review.

Rated 3 out of 5 stars

Not a thang

Don't know yet

14 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for your feedback! We understand that you’re just getting started, and we’re glad you’ve chosen us. If you have any questions or need assistance along the way, please don’t hesitate to reach out—we’re here to help. We look forward to hearing your thoughts as you continue your experience with us!

Rated 1 out of 5 stars

I just started and you're asking me to…

I just started and you're asking me to rate you so I don't know if you're any good or not

11 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We understand that navigating a divorce can be a sensitive and sometimes challenging process, and we appreciate your feedback. Our goal is to provide straightforward, reliable support throughout each step. If you have any questions or need further assistance, please feel free to reach out directly through your account—we’re here to assist you.

Rated 4 out of 5 stars

So easy to work with!

10 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for taking the time to review and share your experience. We're glad that you found us easy to with and we will remain available to offer assistance!

Rated 1 out of 5 stars

I want my money back immediately

I want my money back immediately. It's reprehensible that you advertise $199 and funnel users through your "check eligibility" process and then force them into another $399 for the services they thought they already paid for. Your FAQ that explicitly states "HOW MUCH DOES ONLINEDIVORCE COST?" SAYS NOTHING ABOUT THE $399 CHARGE. I'm not doing business with you.

7 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to help resolve the situation. We could not find an account associated with this review. Please reach out to us directly with your contact information so we can learn more about what happened and assist you further. We look forward to speaking with you soon.

Rated 3 out of 5 stars

No info on spouses that have zero…

No info on spouses that have zero contact. My spouse is on the other side of the country, he has zero contact and I have no way to locate him.

6 March 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to help resolve the situation. We could not find an account associated with this review. Please reach out to us directly with your contact information so we can learn more about what happened and assist you further. We look forward to speaking with you soon.

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