I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more
Company replied
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Review summary
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Reviews shaping this summary
Amount of $$ it cost though online vs attorney. Best for uncontested divorce.
Company replied
went smooth untill payment time. bank declined first attempt.
Company replied
The representative under stood I was disabled and having a hard time maneuvering through the forms to make the necessary changes I needed to make in order to process. He was very helpful, guided me t... See more
Company replied
Company details
Written by the company
Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.
Contact info
200 Continental Drive Suite 401, 19713, Newark, United States
- 1 866 927-1400
- onlinedivorce.com
3.9
Great
938 reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
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My first time on this site and all…
My first time on this site and all ready I feel comfortable.
Thank you so much.
3 January 2026
Unprompted review
Reply from Online Divorce
Thanks for your review! We sincerely appreciate your feedback.
The app states the cost is $199
The app states the cost is $199, then when you get into the site there more fees. FALSE ADVERTISEMENT!!!
2 January 2026
Unprompted review
Reply from Online Divorce
We’re sorry for any confusion. Our advertised fees on our website are correct, there are other packages you can add to enhance your service. The $199 price reflects the base service, and any additional options are clearly presented as optional before purchase. We strive to be transparent with pricing and appreciate the opportunity to clarify.
Charges you then tries to upgrade you…
Charges you then tries to upgrade you for filling the paperwork!
1 January 2026
Unprompted review
Reply from Online Divorce
We're sorry for any confusion, all additional options are clearly presented as optional before purchase.
We strive to be transparent with pricing and appreciate the opportunity to clarify.
THEY GET YOUR MONEY AND DISAPPEAR
THEY JUST DON'T DELIVERY WHAT THEY SAY THEY WILL DELIVER. I SIGNED UP FOR A SIMPLE $199 DIVORCE DOCUMENT AND HAVE BEEN WAITING 5 WEEKS JUST TO GET THE DIVORCE PAPERWORK. THEY THEN CHARGE ME UP TO $400 DOLLARS MORE TO HAVE A LAWYER FILE THE PAPER WORK THAT I HAVE NOT RECEIVED AND NOW THAT THEY HAVE MY MONEY NO ONE REALLY WILL RESPOND TO PHONE CALLS. I WISH I WOULD HAVE JUST GONE TO THE COURT AND FILED. I STILL DON'T HAVE PAPERS AND THEY MAKE SURE YOU DONT GET THE PAPERS FOR OVER 30 DAYS SO THAT THEY DON'T HAVE TO REFUND YOU. THE CUSTOMER SERVICE IS NON RESPONSIVE AND RUDE WHEN YOU GET THEM. THE LAWYER THEY GIVE YOU WILL NEVER ANSWER THE PHONE AFTER YOU PAY .. STAY AWAY FROM THIS ONE. IT SEEMS TO BE ONE BIG SCAM. ANYONE WANT TO START A CLASS ACT LAWSUIT PLEASE START WITH THIS COMPANY. IT'S TIME TO FILE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY.
TOO MANY PEOPLE ARE BEING SCAMMED. I HAVE CONTACTED BETTER BUSINESS BUREAU AND THE NEWS CHANNEL TO INVESTIGATE.
26 December 2025
Unprompted review
Reply from Online Divorce
We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns
SCAMMER TATICS
It is very important for anyone going through this or anything in life for people/companies to be completely upfront about all the fees that are required, not just initially, therefore people can make an informed decision about what they're getting into financially. Now that we've paid almost 900 in filling/processing fees, as well as 40 per month, NOW they tell me they need an additional 435.00!! I don't have it, Had we known ahead of time we may have choose a different route. So at this point we're screwed and have wasted money we cant get back. IT'S SCAMMERS TACTICS AND I FEEL SCREWED AND WILL BE REPORTING THIS ALL OVER SOCIAL MEDIA AND THE BBB!!!!
23 December 2025
Unprompted review
Reply from Online Divorce
We’re sorry you’re feeling frustrated, and we understand how stressful unexpected expenses can be. To clarify, the additional $435 you’re referring to is not our fee—it is a court filing fee required by the court and set by the jurisdiction, not by our company. These court fees are separate from our service fees and are disclosed as external costs that we do not control or collect.
Our goal is to be transparent and to help clients understand the process as clearly as possible, including which costs are third-party or court-mandated. We regret any misunderstanding and encourage you to reach out directly so we can review your situation and ensure everything has been explained clearly.
What a scam company!
What a scam company!
Do not use onlinedivorce.com unless you want to end up with a bunch of required papers and class when turning in to the court causing huge delays and further expense. What a waste of money they are!
22 December 2025
Unprompted review
Reply from Online Divorce
We regret that your process took longer than expected, Toby. Some cases require additional steps, but we aim to make the experience as smooth as possible. Please reach out to us so we can assist further.
Too Much Garbage
I don't like the fact I just want to get this crap done and over with. Maybe you should have a question that lets you skip all the other stuff, like "Have you filed for divorce on your own before?"
17 December 2025
Unprompted review
Reply from Online Divorce
Hi Danny, questionnaire can feel more detailed than needed, however, we do not ask questions that are not needed to complete the forms to your court's requirements. The questions asked are to assure your forms are complete with all your court's required information.
As soon as I paid for the package
As soon as I paid for the package, you're asked if you want OnlineDivorce.Com to file your paperwork with the court (I mean, of course???) and that's an additional $200 (before court fees!)
This was hidden initially and should have been stated up front
16 December 2025
Unprompted review
Reply from Online Divorce
Hi Jenna, we’re committed to providing the best service possible, but we couldn’t locate your details in our records. If you have a concern, we’d appreciate the chance to assist. Please contact us directly through your account so we can better understand and address your situation.
Not fully went through the divorce …
Not fully went through the divorce process yet will maybe have better review when finished
14 December 2025
Unprompted review
Reply from Online Divorce
We’re so happy to have you as a customer. If you need any assistance, we're ready to help - please reach out directly through your account.
It was easy to fill out the forms, not sure what I have to do next.
It was easy to fill out, just not sure what I need to do next.
10 December 2025
Unprompted review
Reply from Online Divorce
Thank you for the review! Please reach out to us directly so that we can help with your questions!
Reply from Online Divorce
We really appreciate you sharing your review of our service. Thank you!
Reply from Online Divorce
Thanks for sharing your review with our community. It means a lot to us.
Don’t know yet
7 December 2025
Unprompted review
Reply from Online Divorce
Thank you for leaving us a review, please reach out directly through your account if you have any questions. We're here to help!
At first I thought this company was…
At first I thought this company was good. Everything went well with my paperwork for this Divorce. Everything was filled out right then they emailed me telling me on November 27 2025 that they mailed package out and sent me a tracking number and told me it will be arriving soon. It is now December 6 2025 and I still have not received my Package.It has been 9 days and still waiting. I called customer service and they tell me that they will check on it but nothing is happening. When I look at the tracking numbers it shows that it never left there office and states that it is waiting for sender to send package out. I need my Divorce documents to be mailed out ASP. I have waited long enough.
6 December 2025
Unprompted review
Reply from Online Divorce
We sincerely apologize for the delay. Your packet was shipped on 12/1/25, but USPS did not scan or process any packages sent that day until 12/7. Unfortunately, this pause in processing was outside of our control. We are actively monitoring the tracking to make sure your shipment arrives safely and without any further issues.
Very easy to understand
5 December 2025
Unprompted review
Reply from Online Divorce
Thank you! Your positive feedback is much appreciated.
Quick n easy
4 December 2025
Unprompted review
Reply from Online Divorce
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Reply from Online Divorce
Thank you for the review!
Easy to start
29 November 2025
Unprompted review
Reply from Online Divorce
Thank you for the positive feedback!
Not thankful
I don't know yet. Just started the hardest thing I have ever had to do.
27 November 2025
Unprompted review
Reply from Online Divorce
Thank you for taking the time to leave us a review, we're here to help with this process. Please reach out to us directly through your account - we're ready to help!
Worst Company - Do Not Use
Would not issue a refund after multiple errors on their end. They will not send back a money order to me that was filed incorrectly. and they took 4-6 weeks to answer anything. There was no phone number to call and when I did speak to someone, they didn't speak English and were not helpful whatsoever. They have been the absolute worst company to work with during a difficult time and I think they should be ashamed of their level of service.
25 November 2025
Unprompted review
Reply from Online Divorce
Thank you for sharing your experience, and we are truly sorry to hear about the frustration you’ve encountered. What you described is not the level of service we aim to provide, especially during such an important and stressful time.
At the moment, we’re unable to locate an account based on the information included in this review. To look into the concerns you raised—we’ll need a bit more detail to verify your account and investigate what happened.
Whenever you’re comfortable, please reach out to us directly with your name and the email address associated with your account so we can review your case thoroughly and work toward a resolution.
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