Laa-iqah from Customer Service Team. Is super fast in answering my DM via Facebook. Laa-iqah has even provides me with a new tracker. As delivery service was meant to deliver 2 parcels today and I onl... See more
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Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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I have just used it today ,looks really lovely and fresh ,the price was great too

Reply from Online Home Shop
There was an issue with an item missing from my parcel. This was rectified quickly and easily on their website and sent a new one out straight away. Thank you

Reply from Online Home Shop
Great communication from Fattima regarding my order, received my order very quickly. Will ship here again

Reply from Online Home Shop
Great product at a good price. I had a question that was answered excellently by Faatima, very happy with the service.

Reply from Online Home Shop
Lots of choice, low prices, good quality, quick delivery.

Reply from Online Home Shop
I have ordered several times from this company with no issue. However I rate a company on how they do when there are issues and sadly this has been appallingly. I contacted the company through my account to report missing items. I was then sent a pic of the box delivered to my house and asked to confirm delivery. I explained the issue wasn’t that I didn’t receive a delivery it was that items were missing. I had already explained this and listed the items I was missing. I was then asked to clarify the items missing as I had said I had received a pack of cushion covers and cushions pads but had listed these as missing. I then went back explaining again I had bought two sets of these and only received one. I was then asked to send a pic of the box I had received and the items within. They also in this email listed the wrong items I had explained in my previous email were missing. Does anyone in your customer service have a clue what they are doing? I don’t have time to go back and forth explaining in several items the same thing. Sadly for the sake of items missing which total only around £20 probably you have lost a loyal customer because I couldn’t be bothered with the hassle of dealing either your customer service again which is pitiful

Reply from Online Home Shop
I’m happy with my purchases. Not happy about the delivery, I ordered before the allotted time for next day delivery and it was three days later I got my order

Reply from Online Home Shop
Everything I have bought I have been pleased with.....ordering, no problem......Quality, no problem .....delivery, no problem......prices real good.......THANK YOU

Reply from Online Home Shop
The customer service was excellent. Phumie was so helpful and she cleared up the delivery issue in no time

Reply from Online Home Shop
Excellent company and great service very happy with the throws great quality.

Reply from Online Home Shop
Very good took a bit off time off delivery but great product

Reply from Online Home Shop
Very pleased with my order.itams came so pleased. Great material looks amazing. Thank you

Reply from Online Home Shop
Couldn’t fault OHS had a little problem they got back to me within 24 hrs. Received my items next day good quality for the price would shop with them again.

Reply from Online Home Shop
I ordered sheet and pillowcases and both have dirty marks on them the 2 bolster cushions are so thin
Although very reasonable priced, I do think the price reflects the quality of item, the cushion seating is not how the picture depicts , it looks more rigid it photo whereas it’s moves about always having to adjust very floppy seating . The delivery company package was damaged hence when putting together table had a slight crack and mark to seating so left then not so complimentary review.
Excellent service and prices and quick delivery nice quality would buy again thanks 👍

Reply from Online Home Shop
Item got left in a 'safe place' them when I returned home wasn't there. I emailed your customer service team who advised me they're not doing anything about it
Easy to order. Delivery is quick. They update you on your order. Great products. I have had coverless duvets highly recommend.
Garden cushions in the sale are brilliant.
Rugs I have just ordered brilliant for the price I paid. Great shopping site 😄

Reply from Online Home Shop
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