Laa-iqah from Customer Service Team. Is super fast in answering my DM via Facebook. Laa-iqah has even provides me with a new tracker. As delivery service was meant to deliver 2 parcels today and I onl... See more
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Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?United Kingdom
Asks customers to review
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Replied to 60% of negative reviews
Typically replies within 1 week
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Jane emailed twice about items missing from my order! Heard nothing back. I know orders can be broken up and delivered separately but I have ordered more of what I ordered in my first order and they have all arrived. Would love a response. The products I did receive are great quality I’m very happy with them just worried about the rest of my order and would love a response!
Have ordered many items from here before. Excellent service. Highly recommend

Reply from Online Home Shop
Exellent I’m so happy with my purchases

Reply from Online Home Shop
Great to buy bedding and rugs and other things for the home. Cheap prices love shopping on here

Reply from Online Home Shop
absolutely shocking
shocking communication
order delivered 3 times and always wrong
i want refund and it’s hard work

Reply from Online Home Shop
Brilliant company Very good quality,appearance and condition of all items that I have purchased they are of a very high standard and excellent value for money. Have constantly got clearance sales on which again they are high quality items.Delivery and packaging are also very good and quick efficient and very well and carefully packed

Reply from Online Home Shop
Great customer service! Had a faulty leg from the cabinet I bought and it was quickly resolved!! Babalwa was attentive, professional and efficient. Thanks a lot!!

Reply from Online Home Shop
The courier couldn't deliver as I had omitted part of my address. Customer service at Ohs were great at contacting the courier with my updated address. Order has now been delivered. Thank you Ohs for a brilliant service.

Reply from Online Home Shop

Reply from Online Home Shop
Laa-iqah from Customer Service Team. Is super fast in answering my DM via Facebook. Laa-iqah has even provides me with a new tracker. As delivery service was meant to deliver 2 parcels today and I only received one and both trackers say both had been delivered. But Laa-iqah has sent me a new tracker and has stopped me panicking too. HIGHLY RECOMMEND Online Home Shop

Reply from Online Home Shop
Excellent customer service, prompt replies and problem sorted

Reply from Online Home Shop
Delivery was quick I also like the fact the quilt goes nicely in my washing machine .the quilt feels lovely and looks nicer on the bed with the throw

Reply from Online Home Shop
Great company always get great service very nice products bought a lot of things good quality great prices Happy shopper

Reply from Online Home Shop
I have ordered from this company a few times for home essentials and are very pleased with there products and service each time. The quality of the items are excellent at an affordable price, and any problems you have it is easily fixed with a speedy response with a member of staff when sending and enquiry email

Reply from Online Home Shop
The parcel was left on my doorstep by the courier and it went missing so I reported it to the seller. I was promptly contacted by Limeez from customer services who issued a replacement which I have now received. I would like to add that the courier YODEL again left the parcel on the doorstep where it could have been taken. I heard the knock on the door but the delivery driver had gone by the time I had answered. I do understand that delivery drivers are under pressure to reach delivery targets but surely not at the expense of customers property.
I would like to thank Limeez for helping me with this problem.
I've bought a few items now and was a bit unsure at first because the prices seemed so cheap, but honestly the quality has been great!
I did have an error with the delivery on my most recent order which meant dealing with customer service - but Sharnté was a pleasure to deal with; transparent about what was going on, kept me in the loop the whole time, and offered a range of options to solve it.
Even with the delivery issue (which was no fault of theirs) I'll definitely be ordering again. The customer service was great and you can tell they genuinely care about looking after their customers and offering good quality at affordable prices.

Reply from Online Home Shop
Easy ordering continued correspondance right up to delivery . Very fast service

Reply from Online Home Shop
What a excellent company to deal with. My order had a slight hiccup one parcel delivered and the second parcel didn't arrive until 2 days later all ordered at same time. On opening the parcel I discovered a few missing parts. Contacted OHS and received immediate reply from Leeaqaĥ she followed it through to the end and I received a partial refund for the missing parts which I had been able to get myself. Will definitely be using this company again and will recommend to family and friends. Once again thank you OHS for both quick delivery and reconciliation of the problem

Reply from Online Home Shop
Would return if it hadnt been such a big item, no screw holes lined up on chairs had to pay somebody to make new ones to assemble floor cushion came completly ripped along the seam had to fo in the bin no wonder things are in the sale

Reply from Online Home Shop
Appaling experience ordered on 29th June 2026 and still haven’t received my order on 9th July 2026. They seems to takes ages to confirm order had been sent then absolutely shambles by the delivery company and now saying they will deliver to an Inpost locker and not my home, for which I paid £3.95 delivery yet I have to go and collect myself!! Would not recommend this company or their delivery company, both are an absolute joke. Their customer service is appalling too just repeatedly saying they understand my frustration and they are looking into it and just telling me what I already know from the inpost tracking app!! Ridiculous!!! Was going to place another order but I am not going to bother and certainly won’t be recommending!!

Reply from Online Home Shop
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