I use this butchers for my Brunch Restaurant & Cafe. Their ribeye and chicken especially. They take great care in customer service and making sure everything is done properly. Incredibly fast service... See more
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Review summary
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Reviews shaping this summary
I had ordered Kids Goat meat (Shoulder, front chops and back chops). First thing first - The quality of meat was excellent and the packaging of the parcels was also very neat and tidy. However I have... See more
Company replied
Amazing service, really good packaging as its vacuum sealed so stores better in the freezer and defrosts very quickly as no ice builds up in packaging. Very fast delivery and service is very prompt to... See more
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Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... See more
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Company details
- #28 of 39 best companies in Grocery delivery service
Written by the company
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
Contact info
328 High Street North, E12 6PH, London, United Kingdom
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4.3
Excellent
666 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great service and quality of meat
14 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
The Ribeye steak is stunning
The Ribeye steak is stunning, just wonderful !
9 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Wagyu ❤️ was perfect ribeye and the…
Wagyu ❤️ was perfect ribeye and the marbling
10 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
This is a very reliable and quality…
This is a very reliable and quality meat delivery shop.
I have ordered many times and the order is always perfect!
Meat good quality and conveniently packaged and prepared as instructed.
On one occasion an item was missing but was promptly delivered with no fuss or significant delay.
The management is courteous and efficient and I truly recommend this business to anyone wanting quality, reliable meat deliveries.
9 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Always great customer service
Always great customer service.
Staff friendly and helpful. Great quality meat.
14 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
The staff here is cooperative specially…
The staff here is cooperative specially jaweed Qureshi and tareeq
13 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Always come visit shop online from this…
Always come and visit , and shop online from this meat shop, the best in the area with a huge variety .
13 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Very good expand service always fresh…
Very good excellent service always fresh meat
12 May 2025
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Dear Customer,
Thank you so much for your kind words! We're really happy to hear that you’re pleased with both our service and the quality of our meat.
We truly appreciate your support and look forward to serving you again soon, In Shaa Allah.
Kind regards,
The Onlinemeatshop Team
Amazing meat just wish it came labelled
Really like the meat and how it was packaged mostly (apart from when its 3 chickens it would be helpful for those to be packaged separately).
But one thing that was annoying was that none of it was labelled so didn't know what meat was what which is not helpful cause I put it all in the freezer and defrost daily.
The quality of the meat is really good and we will be ordering from here again i just am gana put a note on the order to please label.
28 April 2025
Reply from Onlinemeatshop
Dear Customer,
Thank you for your kind feedback – we’re really glad to hear you enjoyed the quality of our meat and that you'll be ordering again.
We sincerely apologise for the inconvenience caused by the missing labels. We recently had a temporary issue with our packing system, but we’re pleased to let you know this has now been fully resolved.
Going forward, your orders will be clearly labelled as standard. And feel free to leave any notes with your order – we’ll make sure to take care of it.
Thanks again for your support.
Kind regards,
The Onlinemeatshop Team
Reply from Onlinemeatshop
Hi Eimadeldin,
Thank you for your message.
We appreciate you bringing this to our attention. However, we noticed that you left a review before contacting us directly. If you had reached out, we would have been happy to confirm that the missing item was already refunded to your account.
We've re-sent the refund confirmation to your email for your reference. We truly hope this resolves the issue and that we can regain your trust — we'd love the opportunity to serve you again.
Kind regards,
Great experience buying half kid goat
ASAK , Great service and very well packaged and delivered on time - Clean cuts , Amazingly fresh goat meat perfectly portioned with care for taken half goat - Mashallah and pricing is fair relative to market — Can’t wait to finish the stock 😀 to reorder and try more good products from your shop/online store - Thank You, Salaams , Asif M
2 April 2025
Untrustworthy Retailer
Last Sunday, I purchased meat products worth £110. However, they deliberately failed to include around £10 worth of items in the cover. This is the second time this has happened to me. When you call them to address the issue, they ask who served you. How am I supposed to know the name of their employee? Then they start asking for a detailed list of everything you bought, and after exhausting all options, they simply say, "Call up after 15 minutes Owner is not avilable." I had rang them 5 times and gave up .. Please avoid this should shop . and dont trust there offer they give you spoiled food
9 March 2025
Unprompted review
Reply from Onlinemeatshop
Thank you for reaching out to us. We understand your frustration regarding your recent experience, and we’re sorry to hear about the issues you encountered.
Please note that Onlinemeatshop is an independent online platform and does not operate physical stores. If you made your purchase at a local butcher shop, we kindly advise you to contact them directly or leave a message for their management team, as they would be in the best position to assist you with this matter.
However, if you need any further clarification regarding an online order placed through Onlinemeatshop, feel free to reach out to our support team, and we'd be happy to help.
Best regards,
Great products&service
Great products, packaging and delivery. Excellent customer service, would highly recommend!
26 February 2025
Reply from Onlinemeatshop
Thank you so much for your kind words! We're delighted to hear that you’re happy with our products, packaging, delivery, and customer service. Your support and recommendation mean a lot to us!
If you ever need anything, don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Meat was good quality and tastes fresh
Meat was good quality and tastes fresh. Online order arrived on the exact date. Will definitely be ordering again.
28 February 2025
Reply from Onlinemeatshop
Thank you for your kind words! We’re delighted to hear that you enjoyed the quality and freshness of our meat. It’s great to know that your order arrived on time and that you’re happy with our service.
We truly appreciate your support and look forward to serving you again soon! If you ever need anything, feel free to reach out.
Best regards,
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