Online Tapijten - Tapison Reviews 

2,674
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was nervous ordering from Australia but so glad we took the risk. My partner and I fell in love with the many beautiful unique carpets online and it was hard to choose. But their technology online... See more

Rated 4 out of 5 stars

Very happy with purchase, keeping me informed and delivery. Always a bit nerve wracking making a big purchase from overseas and this was seamless. Only slight negative was the import duties/ taxes in... See more

Rated 5 out of 5 stars

Fantastic experience. Cristian and Siemen are amazing. They call you if needed, always track your request, and the company delivers the rugs in a perfect state and timing. Special mention on how they'... See more

Company replied

Rated 5 out of 5 stars

Great customer service. All email queries answered within an hour or so. Rug arrived as per delivery schedule. Very well packaged and protected for transport. Lovely quality and would order again... See more

Company details

  1. Rug Shop

Written by the company

For more than 4 generations, interior is in our blood. We have invested our time, and that since 1907, in selecting and selling the most suitable carpets for every type of home. Online Carpets is therefore your carpet specialist. Whether in our webshop or in our showroom you will always find carpets of top quality at a correct price. We offer you our reputable service, to make sure you satisfied time after time. We assist you with advice and action and help you find the perfect carpet for your interior.

Online Tapijten - your rug specialist since 1907

Written by the company

4 generations of experince at you service.
We do everything we can to make every customer feel good with his purchase. A happy customer who enjoys his carpet with a smile is our mission.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,674)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best online experience ever!

Best online experience ever!

I was able to purchase exactly the carpet I wanted not available in my country. The sellers were absolutely wonderful, and the carpet arrived when anticipated, and is just beautiful! Thank you so much.

8 July 2022
Rated 4 out of 5 stars

Reliable and quick drlivery even to…

Reliable and quick delivery even to Finland. Would have given 5 stars if the rug had been packed in a cartonboard box. It now came only wrapped in plastics.

7 May 2022
Online Tapijten - Tapison logo

Reply from Online Tapijten - Tapison

Thank you for your review Susan.
We have tried several packaging options and unfortunately, due to the weight of the products we have, these wasn't any option in cardboard. The issue is from avoiding the contact with liquids which would soil the rug during the transport
However, we keep looking.
Kind regards,
Cristian
CEO
Online Tapijten

Rated 5 out of 5 stars

Delighted with my rug

Delighted with my rug, it is beautiful and the price was very competitive. Delivery was as it was described and arrived in good packaging, safe and secure.
Very pleased.

28 April 2022
Rated 5 out of 5 stars

I bought two big carpets from this…

I bought two big carpets from this store and I am very happy with them. They have a very wide variety of beautiful and high quality carpets. The owner and the guys working there are super kind and will advise you regarding the design and carpet that fits your place. I have been to so many carpet stores in Belgium and Netherlands, trust me, this is the store you need!!

21 April 2022
Rated 5 out of 5 stars

Simply the best

I love my new carpet! The colours are 100 times better than on pictures! Thank you for offering a great selection of carpets for reasonable prices, thank you for efficient communication and relatively quick delivery!

24 February 2022
Rated 5 out of 5 stars

Hello

Hello! We'd ordered 2 carpets and got them. Thank you so much, we liked very much. We are planning to buy 2 more carpets, probably we will choose your shop!😊👍

18 February 2022

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