I was nervous ordering from Australia but so glad we took the risk. My partner and I fell in love with the many beautiful unique carpets online and it was hard to choose. But their technology online... See more
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Very happy with purchase, keeping me informed and delivery. Always a bit nerve wracking making a big purchase from overseas and this was seamless. Only slight negative was the import duties/ taxes in... See more
Fantastic experience. Cristian and Siemen are amazing. They call you if needed, always track your request, and the company delivers the rugs in a perfect state and timing. Special mention on how they'... See more
Company replied
Great customer service. All email queries answered within an hour or so. Rug arrived as per delivery schedule. Very well packaged and protected for transport. Lovely quality and would order again... See more
Company details
Written by the company
For more than 4 generations, interior is in our blood. We have invested our time, and that since 1907, in selecting and selling the most suitable carpets for every type of home. Online Carpets is therefore your carpet specialist. Whether in our webshop or in our showroom you will always find carpets of top quality at a correct price. We offer you our reputable service, to make sure you satisfied time after time. We assist you with advice and action and help you find the perfect carpet for your interior.
Online Tapijten - your rug specialist since 1907
Written by the company
- 4 generations of experince at you service.
- We do everything we can to make every customer feel good with his purchase. A happy customer who enjoys his carpet with a smile is our mission.
Contact info
August van Landeghemstraat 93, 2830, Willebroek, Belgium
- +3238866608
- info@onlinetapijten.be
- onlinetapijten.be
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
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Great choice of beautiful rugs for all…
Great choice of beautiful rugs for all budgets.. super friendly and helpful staff, great service all round including the delivery.. highly recommended! Thank you onelinetapijten!
28 January 2022
Excellent service and delivered very…
Excellent service and delivered very quickly . Very happy with service .
25 January 2022
Friendly and efficient service
Friendly and efficient service. The carpets were all delivered in good condition.
22 January 2022
The customer service is very efficient.
21 January 2022
Excellent personalised service
Online Tapijten provided excellent, personalised service. Yes we had some quality control problems with the rug, but they dealt with it swiftly and effectively, and even proactively called me to ensure the problem was resolved. Recommended.
19 January 2022
A predestined carpet
Found the carpet / webshop via Google, clicked through, looked to some carpets and then I saw that they are located close to my hometown. The next day I drove there without reporting it, walked into the shop / showroom. And belief it or not: the carpet I wanted most was there, at the entrance, on top of a pile. So weird! So it was clearly meant for me (: The employees helped me very well and I went home (still amazed about what happend) with the carpet. This sounds like a bad sales pitch but it is what it is. And every day I still enjoy the carpet.
19 January 2022
Feedback
Hi,
It arrived okay and I got what I expected!
Very beautiful and good quality!
Thank you very much!
18 January 2022
Great experience, quality rugs
Easy to order, ”see this in my room” helped to visualize how the rug would fit/look in the room. Competitive prices. Delivery (to Finland) was faster than expected. Great service overall! I am very happy with my Louis de Poortere rugs! Highly recommend!
14 January 2022
Very fast very good no complaints!!!!
14 January 2022
Good price on a hard-to-find product
Good price on a hard-to-find product, quick delivery to the other of EU.
10 January 2022
Great!
Some delays in the delivery as Covid obviously impacts shipping times globally, but the order process was fast and the product was very well packaged and protected. The carpet is beautiful and matched the product on the site. I'll happily return as a customer for future purchases.
8 January 2022
I ordered the carpet Kelapa blush from…
I ordered the carpet Kelapa blush from Harlekin, and it is beautiful, the colors are as expected and shown in the photos. Feels nice under bare feet and no odor emitting.
There was a mix up with delivery country, so my carpet is well traveled, but onlinetapijten took care of it. Something like this can happen and not worth being upset about.
30 December 2021
Heel blij met mijn tapijten. Uitstekend klantendienst.
Very pleased with my beautiful rugs! Staff in the shop gave lots of explanations and advice, and helped me find the sizes I needed. They even phoned me after hours to set a deliverty time. Delivery and installation were also impeccable. The delivery person was also very efficient and helpful, even advising me to return one of the anti-slip underlays I had bought because it wasn't necessary.
5 December 2021
Excellent service
Excellent service, inspite of the actual problems, caused by Covid. Excellent and very fast communication. Would highly recommend this shop.
16 November 2021
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