Online Tapijten - Tapison Reviews 

2,674
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was nervous ordering from Australia but so glad we took the risk. My partner and I fell in love with the many beautiful unique carpets online and it was hard to choose. But their technology online... See more

Rated 4 out of 5 stars

Very happy with purchase, keeping me informed and delivery. Always a bit nerve wracking making a big purchase from overseas and this was seamless. Only slight negative was the import duties/ taxes in... See more

Rated 5 out of 5 stars

Fantastic experience. Cristian and Siemen are amazing. They call you if needed, always track your request, and the company delivers the rugs in a perfect state and timing. Special mention on how they'... See more

Company replied

Rated 5 out of 5 stars

Great customer service. All email queries answered within an hour or so. Rug arrived as per delivery schedule. Very well packaged and protected for transport. Lovely quality and would order again... See more

Company details

  1. Rug Shop

Written by the company

For more than 4 generations, interior is in our blood. We have invested our time, and that since 1907, in selecting and selling the most suitable carpets for every type of home. Online Carpets is therefore your carpet specialist. Whether in our webshop or in our showroom you will always find carpets of top quality at a correct price. We offer you our reputable service, to make sure you satisfied time after time. We assist you with advice and action and help you find the perfect carpet for your interior.

Online Tapijten - your rug specialist since 1907

Written by the company

4 generations of experince at you service.
We do everything we can to make every customer feel good with his purchase. A happy customer who enjoys his carpet with a smile is our mission.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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Replied to 83% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,674)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, last minute order change with no problem. Slight delay in shipment was due to general logistics challenges in this pandemic situation.

25 October 2021
Rated 5 out of 5 stars

Matisse Rug - Excellent Service

We are delighted with our rug and the excellent service provided by Online Tapijten. They always responded quickly to any queries and were extremely helpful and efficient.

14 October 2021
Rated 5 out of 5 stars

Couldn’t be happier!

Really happy with the rug I ordered from Online Tapijten. Looks even better in reality than it did on the photos. Excellent quick delivery to France, and fantastic service!

22 July 2021
Rated 5 out of 5 stars

High-quality rug

High-quality rug, very happy with purchase. Had seen it available at a UK store for a higher price, but they are unable to deliver to EU post-Brexit. Happy to find it here for a better price. Delivery smooth and fast. Highly recommend.

20 July 2021
Rated 5 out of 5 stars

Great products, great service....

I can really recommend this store. The carpet looks fantastic, the customer service is always friendly, efficient and happy to help. The shipping to Germany was no problem.

24 June 2021
Unprompted review

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