Ontrack by KLDiscovery Reviews 2,604

This company is the BEST!!! I’m very happy that they could recover all photos and videos from my broken hard drive. Their service is so amazing, very fast, friendly and polite! I highly recommend this very very responsible guys!!!

Ontrack are amazing they saved all our data for the last 25years we are over the moon. Recommend them to anyone pleasant and helpful to deal with.

Exceptional and quick turnaround service. I wished I had reached out sooner! I definitely recommend.

My external storage was beyond repair, however Ontrack recovered my data super quick and communication was excellent.

I google and found The Ontrack though I thought it might not work. The team and Lucas were very responsive and communicated at every stage of the process. The online process is useful to see the stages.

After years I decided to send my WD passport portable to the repair shop for recovery data. They were unable to fix it. They said my hard drive is stuck in one place and they thought it was a charging port problem but it was head stuck.

I thought I had lost years' worth of childhood pictures and videos, I got nearly 4,000 back which is amazing! The price is a bit pricey but they are very kind by giving me a discount. I highly recommend it, Thank you!

Broke my portable hard drive, which I had failed to back up. Ontrack was able to retrieve almost all the files and certainly retrieved the critical ones. Their service was courteous and professional at every step and was performed in less time than originally estimated.

I thought I had lost years worth of work. When thinking about how many hours it would take it recreate all of the work lost, I knew the cost was actually a good value. It was easy to send out and track the progress along the way. It was fast, and I had it back in a couple of weeks. They were able to save almost all of the data.

OnTrack saved my life!
After a liquid spill and an IT screw-up left me with a fried laptop hard drive AND no cloud backup, I was desperate. I am so grateful to the folks at OnTrack for recovering literally my entire life from my laptop! They were professional, empathetic, and incredibly fast. I am recommending them to everyone I know.

Great service and brilliant results from the Ontrack sales and recovery team!

Very pleased with our experience with Ontrack. We were trying to recover data from a client's water damaged cell phone, and while they weren't able to extract the deleted data due to the software the phone was running (so no fault of their own), they were able to extract all the other data from the phone, which was helpful. They were professional and explained what the process would look like, and communicated with us through every step. Would 100% recommend if you need help recovering data from electronic devices.

iPhone damaged by salt water completely dead. Ontrack offered a reasonable price for recovery compared to other big companies. Excellent communication. Fast service. Professional company. No fee until they evaluate the iphone and tell you likelihood of success. 1TB hard drive included in price. They give you both the raw files sorted and a iphone backup which you can immediately restore your new iphone too. On Mac, copy the file to ~/Library/Application Support/MobileSync/Backup. Would definitely use again!

This is my second experience with Ontrack - the first was about four years ago for work recovering data from a faulty laptop drive. On this occasion, my home NAS fell over.
On both occasions, the Ontrack team was very responsive and communicated every stage of the process to me. Oh, and got all my data back.

Great communication & quick turnaround
HDD failed, and so did my backup solution. Ontrack were able to recover my important data,saving many hours of work reconstructing it.

ONTRACK is professional data recovery specialist company that provides excellent service in terms of both technical and competence.

I suddenly experienced issue that the SSD with the OS was not recognized by my PC at all, and could not even sMwords that even if it was impossible for other companies, please consult with us, and finally consulted with ONTRACK.

RENAE who communicated by phone responded very kindly and I crossed my finger and send the SSD.
They checked it at a speed far faster than expected and replied that there was a possibility of recovery. Then within less than one day, She informed that 100% of all data had been successfully recovered. It was unbelievable.

The cost wasn't cheap and it was a very painful expense, but I'm still grateful that the data wasn't worth the money for me and my family.
If the situation is similar to mine, all I can tell is DO NOT WASTE YOUR TIME to deal with local companies that appeals good-sounding words such as “over 90% successful recovery result” but cannot do anything. Please consult ONTRACK

Sent external hard drive to Knoll for assessment & received quote, went ahead with quote, kept advised of progress & paid when finish. Hard drive returned with new hard drive with recovered files on it.

After my PC crashed and the tech firm we work with was unable to recover the hard drive, we contacted Ontrack and they were able to quickly and efficiently recover all of our files and the entire accounting program. Great, seamless work!!

Outstanding service and result. Extremely professional service. Couldn't be happier. Thank you so much for this absolutely exceptional result in recovering my lost data! Highly recommend!

Great Service as Usual, They really are the best for Data Recovery.

I am extremely thankful for Ontack recovering my precious and private data from a corrupt external hard drive. I appreciate their flat pricing structure so there are no surprises. I had previously sent my drive to another recovery company that quoted $600-$4000 in hopes it would be in the lower price range. Even with a $200 off coupon they were going to charge me $3600. Josh and Chris were both very helpful, clearly explaining the process, possible expectations and responding quickly to emailed inquiries. I highly recommend Ontrack Data Recovery and will use them again if the unfortunate need arises again.

Fast service! 99.9% of my data was recovered from a failed SSD drive!