Onyxodds Reviews 143

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the quick and helpful responses from the support team. Many people appreciate the smooth and user-friendly experience with the app, finding it easy to navigate and use. The response times for support inquiries are consistently praised as fast, and the overall app performance is seen as very good. However, some people were dissatisfied with occasional lagging issues within the app, which could interrupt their experience. A few other people also felt that their accounts were suspended without clear reasons, leading to concerns about accessing their funds and receiving adequate support.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report fast payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers praise the app's ease of use,... See more

Response time

Clients share positive opinions on response times. Many customers praise the quick responses from support... See more

Application

Reviewers mention positive feedback about the app, with many praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive been on Onyx for about 8 months now. Overall, I don't have any major complaints. Sometimes the platform lags a little, but with them being a new company and working out some kinks, it is highly un... See more

Rated 4 out of 5 stars

Very good first time deposit bonus… Very good first time deposit bonus here! I’m not sure what these other reviews are talking about………..I’ve redeemed with no issues and have received funds ve... See more

Rated 4 out of 5 stars

I didnt give it a five because it doesnt have game logs or stats like other dfs apps do. Also unfortunately it lags at times but OTHERWISE it is a super amazing dfs app! The odds are usually very good... See more

Rated 4 out of 5 stars

Pretty good so far! Only did 4/5 because sometimes when I’m trying to put a play together, it’ll just disappear or close out and make me restart. Other than that, it has been an amazing experience! Th... See more



Contact info

3.9

Great

TrustScore 4 out of 5

143 reviews

5-star
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1-star

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience with Onyx odds has been super!

My experience with Onyx odds has been amazing! I can't complain about ANYTHING! I love how organized the platform is, I love how you have multiple opinions when placing bets AND customer service support is excellent and will help you anytime you have an issue, they jump on it and they are very eager to help always.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

GREAT!!!!

Best promotion in the game!!!! Hans down.. $10 gets you $100 in coupons to be with.. referring others is next to share how great they been. After your card’s approved (took maybe 11/2 days) the cash outs are instant.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Support responded within minutes to my…

Support responded within minutes to my email request to have my old debit cards removed from my account that I no longer had access to and immediately helped remove them and allow me to had my new card for my redemption immediately. Blown away by onyx odds support and the swiftness of my assigned agent Justin

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great app.

Great app.. they have an amazing discord as well. The community is fantastic. The costumer support is very helpful and prompt. Best book I've used!!

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Not good

Won about 2k off multiple bets. My redemption status has been pending for days. I go back to look and it's all disappeared. And still nothing in my bank account. I got a response that there was an issue with my withdrawal method which is strange. But nothing has returned to my redemption status except one withdrawal. Customer service is taking their time to respond and fix my issue and ive reached out to them several times. I am not impressed and feel like I am getting scammed.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Onyx Odds Great App & Customer Service!

Onyx Odds is not only a great app, but the most important thing in my view is the customer service. And out of every app I’ve been on, Onyx shown me today Empathy, and Thoughtfulness. Their customer service is top notch as well as their app! What good is an app if it doesn’t have actual human costumer service, and for that and for their kindness, I give Onyxodds 11 out of 5 stars! Just to keep the odds in Onxy! If you haven’t joined this app. I always speak the truth. This app is where it’s at! I tell it how it is, and I want to thank Onyxodds for taking the time to give their customers a great app followed by excellent customer service! Download onyx today.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I really appreciate customer service

I really appreciate customer service, especially that one guy named Patrick. He has helped me alot and replied really quick!. Overall the app itself is good Im and the employees, that help you out aswell!.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I never write reviews so this just shows how bad the situation has gotten. Onyx odds has refused to pay out my $12000 that I won on there site and the customer support has been awful. Please stay away from this site they are scammers they will not pay out if you’re profitable.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

5 star

Daily dollar, boosts everyday, great discord community, quick customer service response and cashouts. My go to for sports betting

22 March 2026
Unprompted review
Rated 5 out of 5 stars

W Joe

Joe did a great job helping resolve deposit issues. Fast payout and fast response.

15 March 2026
Unprompted review

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