Oobuy.co.uk Reviews 

251
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience. I was initially worried when I saw how much cheaper it was vs. Other shops and realised they work with restored watches. I honestly can't recommend more, the garmin venu 2 I boug... See more

Rated 1 out of 5 stars

REFURBISHED !! I didn’t know this until now!! Bought a Garmin Dezl 1000 sat nav in July last year, it’s broken down!! Tried contacting them for returns procedure but have had NO response or acknowledg... See more

Company replied

Rated 5 out of 5 stars

Ordered a Garmin Epix via their website using Apple Pay. Got a dispatch notification that afternoon. The tracking number wasn’t working so the following day I reached out to them. Dan replied within a... See more

Rated 5 out of 5 stars

I ordered a reconditioned Garmin watch on Tuesday, just before 1700. I was willing to accept that's as good as ordering it on Wednesday. Despite this, the watch arrived with me at midday on Thursda... See more

Company details

  1. #14 of 22 best companies in Department store
  2. #34 of 50 best companies in Exercise Equipment Shop

Written by the company

Oobuy.co.uk is an online retailer and authorised partner for Garmin Newly Overhauled devices. We are based in the UK with an extensive range of products. Whether it be a Garmin Fenix for the elite triathlon go-ers, or a sat nav specifically for you happy campers, we've got you covered. All of our products that are in stock are available for next day delivery and hold full official Garmin warranty.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(251)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

So..purchased a Garmin surf,arrived within days but unfortunately wouldn't work properly. Sent a message that was replied to swiftly with a paid returns label. Daniel answered many emails and queries and we decided on getting a replacement. This arrived within a day of them receiving the malfunctioning watch back..unbelievably quick service!!! Replacement watch works perfectly and looks amazing. I know there have been some negative reviews about customer service but I have never had such a positive experience. Thanks to Daniel for all his help,efficiency and patience. Would definitely recommend oobuy.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

I purchased an item and tried cancelling before they posted it. They never answered the email and sent it. I’ve tried getting in touch to return the item and they’re still no answering. Not a good company if they don’t return an answer. No customer service number to contact them.

I will go and purchase else where.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

What a very plesant surprise

The whole process of buying the watch was so easy, it was delivered very quickly and the watch was spotless and just as if it was bought new from a shop, excellent service all around.

27 July 2025
Rated 5 out of 5 stars

honest and easy to use

Very honest and easy to use, ordered a refurbished Garmin instinct 2 and came in perfect condition, looking and working like brand new and for half the price. Exceptional

29 July 2025
Rated 5 out of 5 stars

Recommended

I would normally steer clear of resellers of refurbished units as not sure what I would end up getting.
What convinced me to give them a go was the quality of the Garmin Edge that my neighbour ordered and received from them. It looked like new with all the packaging and accessories. Decided to give Oobuy a go as have a big bike trip coming up and ordered a Garmin Edge 1030 Plus. Arrived the next day and I am very happy with the unit. Will use them again!

2 July 2025
Rated 5 out of 5 stars

Perfect Garmin Instinct

Wanted a Garmin Instinct 2s Solar but they’re rather pricey. Found Oobuy in a google search and whilst I was a bit dubious about buying a recon, the price was great. As it turns out this is overhauled and works and looks like new, it’s just as it would be out of a new box. No scratches, chips or signs of wear. It arrived within 24hrs and works perfectly. No hesitation in recommending Oobuy.

1 June 2025
Rated 4 out of 5 stars

Returned Item

I had a problem with receiving an invoice and needed to return the item.
Finally managed to get in contact and return the item with the potential of buying another.

4 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look