OpenDoor Mortgages Reviews 

795
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and deeply knowledgeable throughout the entire mortgage journey. People note that dedicated advisers take extra time to explain every step clearly, making complex applications remarkably straightforward and stress-free. Some reviewers were happy with the additional insurance options and seamless coverage arrangements handled by the team. Consumers also appreciate the proactive communication regarding upcoming renewals and the consistent support provided well in advance. Clients express total trust in the team to secure great rates and handle every detail efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional guidance and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless, efficient, and stress-free... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently responsive,... See more

Response time

Reviewers highlight high satisfaction regarding response time, frequently praising the team for extremely... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors make the daunting process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was great at keeping in touch and ensuring I was supported and on the right track. Reassuring and gave confidence. Faisal was very professional and efficient in progressing our mortgage applicati... See more

Rated 5 out of 5 stars

Excellent job done by Faisal Noor and Rohan Ubhi. Within 3.5 days after I engaged with them, the end to end documents collection, mortgage application submission and final approval is completed. The... See more

Rated 5 out of 5 stars

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to... See more

Rated 5 out of 5 stars

They were very supportive throughout the hole process I was under a lot of preasure and property caused them a lot of pain but they fully understood why had handle the situation in a professional ma... See more


Company details

  1. Mortgage broker
  2. also in
  3. Alternative Financial Services
  4. Finance broker
  5. Insurance broker
  6. Property Investment

About OpenDoor Mortgages

Written by the company

"Opening the door to your future!!"


Our vision is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and aim to make those processes as seamless and stress free as possible.

With over 25 years' combined experience in the industry, OpenDoor Mortgages aims to provide our customers the service they deserve with an efficient end to end journey and always with that personal touch.

The team at OpenDoor Mortgages understand the frustration that can come with anything mortgage or property related so we strive everyday to take that pain away from our customers. We aim to offer clear & concise advice, more suitable options wherever possible, we offer a wide scope of services whilst forever keeping our customers journey and our service to them customers at the heart of everything we do!

Our Door is always Open to help and support every step of the way……….

Book an Appointment Contact us Visit our Website

Contact info

5.0

Excellent

TrustScore 5 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(795)

304 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. My mortgage adviser Will was professional, knowledgeable, and always quick to respond to any questions, made the whole process smooth and stress-free, keeping me updated every step of the way. I would highly recommend their services to anyone looking for reliable mortgage advice.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and very responsive…

Amazing service and very responsive throughout the entire process. The team made our first home purchase incredibly easy and smooth. Lisa was especially helpful and took the time to explain everything clearly, which we really appreciated. Thank you so much – highly recommend!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Lisa and the team were a great help. They made the process really simple for us as first time buyers and would absolutely work with them again in the future.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Helped every step of the way

OpenDoor Mortgages helped me through all stages of the process, and were exceptional at all times. They answered any questions I had, and helped me understand the whole complicated process. Highly recommend!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

5* SERVICE

Will's knowledge of the market is second to none and is only matched by his quick and efficient service.

Wouldn't go anywhere else.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Faisal and the team were absolutely flawless in helping us find the right mortgage. They were always quick to communicate, and took time to understand our needs. The whole process is much less stressful when you are working with people who really feel like they are on your side. Thank you!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

The team at OpenDoor are great

The team at OpenDoor are great, they are quick to answer questions and make everything clear. They also give plenty of notice of calls so you have time to get prepared and they let you know in advance what information is needed. Overall a great service.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I went to Open Door Mortgage because of Will Nash. I have remortgaged with other companies before and wasn’t happy with their service. With Will, my experience was brilliant and he found the best mortgage deal for me. It was a stress-free process

1 March 2026
Unprompted review
Rated 5 out of 5 stars

We are writing to express our deepest…

We are writing to express our deepest gratitude for your exceptional support in securing the mortgage for our new home. Thank you very much Callum and Maddie for all your unwavering support
​The journey to homeownership can be incredibly daunting, but your expertise and unwavering dedication made the process feel seamless. We are particularly grateful for the way you navigated the complexities of our application and ensured we secured the best possible terms.
​Thanks to your hard work and professional guidance, we are now settled in a home we love. Please accept our sincere thanks for going above and beyond to make this happen for our family. We will certainly be recommending Callum Small and team to our colleagues and friends

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I cant recommend OpenDoor enough.

I cant recommend OpenDoor enough.
From the very first call with Callum to the follow ups with Maddie and down to the life insurance sorted by Tom.
Everyone was crystal clear with their advice, owned my case with regular updates and keeping us informed.
I would definitely go back to them next time as well.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Open Door Mortgages- The Dream Team

Thank you so much Callum , Connor, Josh, Maddie and the team . You are all
very helpful and always happy to answer my multiple questions as first time buyer. Thank you specifically for Callum for
always being professional and providing valuable advise . I would definitely recommend Callum and the team for being very professional . The best

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I cannot thank Lisa and the team at OpenDoor Mortgages enough.
I had literally no knowledge of Mortgages, Lisa managed the entire process, she found a great mortgage for me, everything was explained thoroughly, nothing is to much trouble, even when I'm asking the same questions over and over, I was completely reassured that no question was silly. Thank you Lisa and OpenDoor Mortgages x

25 February 2026
Rated 5 out of 5 stars

Amazing and smooth experience from…

Amazing and smooth experience from start to finish. I worked with Faisal Noor as a first-time homebuyer, and he made the entire process feel so easy and stress-free. He was patient, knowledgeable, and always available to answer my questions. I truly appreciated how clearly he explained everything and guided me through each step. I couldn’t have asked for a better mortgage advisor and would highly recommend him to anyone looking to buy a home!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Faisul was extremely informative and…

Faisul was extremely informative and helpful with supplying a wide range of options. Everything was dealt with the utmost care and attention to detail and I felt as though all attention was on my case. 10/10 will recommend.

12 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look