APPALING SERVICE. THEY CHARGED MORE THAN THEY PROMISED. AND PRODUCTS WERE NEVER DELIVERED. 7 WEEKS AND NOTHING. THEIR CUSTOMER SERVICE IS NON EXISTENT. ALL YOU GET IS AUTOMATED BOT RESPONSES, CLAIMING... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wish I could give it 0 stars. They up charge you by giving you special deals that when you click on them it automatically charges you without having you confirm if you want it in your cart. After I... See more
Company replied
Very good. I also bought blue-light glasses from Takealot with another name brand and when putting next to each other they were the exact same glasses having three dots in the nose bridge. The Tak... See more
Company replied
Everything was perfect however I have been waiting for delivery since 30 June 2021
Company replied
Company details
Written by the company
Say good bye to blue light with our blue light blocking glasses for adults, teens and kids. Improving sleep, less headaches and migraines with an enhanced quality of life.
Contact info
25 Adderley Street, Cape Town, 8001, 8001, Cape Town, South Africa
- 066 553 1751
- info@optic-blu.com
- optic-blu.com
2.0
Poor
27 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
17 May 2021
Love them thank you!
6 May 2021
Reply from Optic-Blu
Thanks so much for your feedback Curtis, we are glad you had a good experience with us.
Such a great shopping experience
Such a great shopping experience. Amazing customer service and super speedy delivery. Very impressed.
30 April 2021
Unprompted review
Reply from Optic-Blu
Thanks Kirstin, we are so happy to hear!
Fast service
Fast service, product correctly delivered.
Would have liked a cleaning cloth included.
29 April 2021
Reply from Optic-Blu
Hi Anne-Marie, we're terribly sorry about that. Thank you so much for your valuable feedback. We now have microfiber cleaning cloths that get sent with our purchases. We will courier you some tomorrow. Team OB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.