Optics Warehouse Reviews 2,405

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 568 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide selection and top-notch quality. Many people appreciate the fair pricing and the efficiency of the delivery service, noting that items arrive quickly and are well-packaged. The staff are frequently commended for their helpfulness, politeness, and extensive product knowledge, contributing to a positive shopping experience. However, some customers also noted occasional issues with delivery times, with a few experiencing delays in receiving their orders.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and fast... See more

Price

Consumers find price to be positive, consistently reporting great, excellent, and affordable prices on a wide... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their efficiency, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm curre... See more

Company replied

Rated 5 out of 5 stars

Optics run low priced product competitions continuously and there will always be a prize that suits your requirements. If you’re willing to take a punt you always have a good chance of winning. I’m ab... See more

Company replied

Rated 5 out of 5 stars

I have just bought a DNT Optics TNC335R ThermNight & HIKMICRO Falcon FQ35 2.0 Hand Held Thermal Imager Monocular from them got a courtesy call from them to make sure of the purchases from a very nice... See more

Company replied

Rated 5 out of 5 stars

Optics warehouse is the go to website for anything required for shooting related equipment. They offer a tremendous amount of scopes at a wide price range. I’ve bought a number of scopes from them ne... See more

Company replied


Company details

  1. #5 of 13 best companies in Hunting Shop
  2. #13 of 141 best companies in Sporting Goods Shop

Written by the company

Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!

Our aim is always to deliver amazing service and high quality products.

Written by the company

Committed to 5 star customer service and low prices.
We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.

Contact info

The UK's Biggest Shooting Optics Shop

Always offering unbeatable customer service and the best optics prices

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Helpful knowledgeable staff

Helpful knowledgeable staff. Huge range of stuff at great prices. Next day delivery and a cast iron "if you don't like it we'll take it back" policy. I've been buying from OPW for many years and will continue to do so.

28 April 2026
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Reply from Optics Warehouse

Thank you for the kind words! We’re thrilled to hear that our range and service have kept you coming back to OPW for all these years.

Rated 5 out of 5 stars

Arrived in good time well made

Arrived in good time well made works a treat another dimension for my rifle highly recommend

28 April 2026
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Reply from Optics Warehouse

Nothing beats a well made upgrade. We appreciate the support and the 5-star review!

Rated 5 out of 5 stars

Excellent service as usual.

Excellent service as usual from Optics Warehouse. The scope, which was at a great price, and rings arrived very well packed and in very good time. Optics Warehouse are my first port of call for sights and related items.

26 April 2026
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Reply from Optics Warehouse

Excellent service is what we aim for every time. Thanks for being a loyal customer and for choosing Optics Warehouse!

Rated 5 out of 5 stars

Top people to deal with

Top people to deal with

27 April 2026
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Reply from Optics Warehouse

Thank you for the kind words. We take great pride in our service and are happy to hear you had a great experience.

Rated 5 out of 5 stars

Great product

Easy to order & very quick delivery

27 April 2026
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Reply from Optics Warehouse

"Glad we could make the process easy for you! Thanks for choosing us and for the great feedback."

Rated 5 out of 5 stars

One Happy customer

Easy website to find what I was looking for and at a great price. Delivery time was quick and the packaging was more than adequate to protect my new scope.

27 April 2026
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Reply from Optics Warehouse

Fast, affordable, and secure, exactly how it should be! Thanks for the fantastic feedback on your new scope.

Rated 5 out of 5 stars

Great company helpful and gets the…

Great company helpful and gets the goods to you quickly
Product is extremely well made and fits like a glove thanks for all the help and advice
The last set of covers you will put on.

26 April 2026
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Reply from Optics Warehouse

Thanks so much for the kind words! We’re thrilled the covers are a perfect fit and that our team could help guide you to the right choice.

Rated 5 out of 5 stars

Unlimited choice of shooting…

Unlimited choice of shooting accessories fantastic draws which i won once

26 April 2026
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Reply from Optics Warehouse

A massive congrats on your win! We aim to keep the best shooting accessories in stock, so it’s great to see them going to happy homes.

Rated 5 out of 5 stars

Helpful telephone advice prior to…

Helpful telephone advice prior to ordering. Good communication throughout. Rapid delivery. Well done and thank you.

26 April 2026
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Reply from Optics Warehouse

Thanks for the feedback! It’s great to know our communication and delivery met your expectations. Enjoy your purchase!

Rated 1 out of 5 stars

You waited for me to buy something then…

You waited for me to buy something then u offer me a free gift next time wrong way round for me I have several other riffle that I will be buy optics for from someone else after this service

25 April 2026
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Reply from Optics Warehouse

Hi there, we completely understand your frustration, it’s never a great feeling to see an offer drop right after you’ve completed an order. We’d love the chance to look into this and see if there is anything we can do to help. Please contact us at support@opticswarehouse.co.uk with your order information, and our team will get back to you as soon as possible.

Rated 5 out of 5 stars

Optics ware house team are brilliant…

Optics ware house team are brilliant they pulled it out the bag forntoday my 30mm mounts arrives this time no problems cheers optics team many rhanks lee

26 April 2026
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Reply from Optics Warehouse

Thanks for the great review, Lee! We’re so glad we could get those 30mm mounts to you right on time. Enjoy the gear!

Rated 5 out of 5 stars

I only had half of my order delivered…

I only had half of my order delivered after phoning the outstanding parts were delivered the next day 👍

26 April 2026
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Reply from Optics Warehouse

We’re glad our team was able to help when you called. Thanks for giving us the chance to make it right!

Rated 5 out of 5 stars

One stop shop

Optics Warehouse - great response time, product was exactly what I required, easy to find on the website and couldn't be beaten on price!!

25 April 2026
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Reply from Optics Warehouse

Thank you for the fantastic feedback! We’re thrilled we could get you the right gear at a great price, hope to see you again soon.

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