Optics Warehouse Reviews 2,405

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 568 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide selection and top-notch quality. Many people appreciate the fair pricing and the efficiency of the delivery service, noting that items arrive quickly and are well-packaged. The staff are frequently commended for their helpfulness, politeness, and extensive product knowledge, contributing to a positive shopping experience. However, some customers also noted occasional issues with delivery times, with a few experiencing delays in receiving their orders.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and fast... See more

Price

Consumers find price to be positive, consistently reporting great, excellent, and affordable prices on a wide... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their efficiency, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm curre... See more

Company replied

Rated 5 out of 5 stars

Optics run low priced product competitions continuously and there will always be a prize that suits your requirements. If you’re willing to take a punt you always have a good chance of winning. I’m ab... See more

Company replied

Rated 5 out of 5 stars

I have just bought a DNT Optics TNC335R ThermNight & HIKMICRO Falcon FQ35 2.0 Hand Held Thermal Imager Monocular from them got a courtesy call from them to make sure of the purchases from a very nice... See more

Company replied

Rated 5 out of 5 stars

Optics warehouse is the go to website for anything required for shooting related equipment. They offer a tremendous amount of scopes at a wide price range. I’ve bought a number of scopes from them ne... See more

Company replied


Company details

  1. #5 of 13 best companies in Hunting Shop
  2. #13 of 141 best companies in Sporting Goods Shop

Written by the company

Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!

Our aim is always to deliver amazing service and high quality products.

Written by the company

Committed to 5 star customer service and low prices.
We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.

Contact info

The UK's Biggest Shooting Optics Shop

Always offering unbeatable customer service and the best optics prices

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordered a Wulf Hurricane 6.5-25x50 …

Ordered a Wulf Hurricane 6.5-25x50 scope that came with 2 different sets of mounts at a bargain price and front and back vortex flip up caps. Order arrived quickly and well packaged. I would highly recommend this store to anyone.

25 April 2026
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Reply from Optics Warehouse

Brilliant feedback! Glad we could get your Wulf scope and mounts to you quickly. Happy shooting!

Rated 5 out of 5 stars

The products are delivered promptly and…

The products are delivered promptly and well packaged. There is a great returns policy and helpful staff who you can call to discuss your requirements.

25 April 2026
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Reply from Optics Warehouse

Thank you for the review! We’re so glad our team could help find exactly what you needed, we’ll be sure to pass your kind words on to the staff.

Rated 5 out of 5 stars

It’s refreshing in this day and age to…

It’s refreshing in this day and age to deal with someone who is helpful land goes the extra mile for there customers thank you Sophie for all of your help

27 April 2026
Unprompted review
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Reply from Optics Warehouse

Thank you for your kind words! We’re glad Sophie could help and that you had such a positive experience.

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful lovely people and good phone and email
Will recommended

26 March 2026
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Reply from Optics Warehouse

Thank you so much! We really appreciate your kind words and recommendation. Glad our team could help!

Rated 5 out of 5 stars

absolute stars.

absolute stars.. i ordered yesterday and scope arrived today. less than 24hrs, brilliant. to all the staff , thank you.

24 April 2026
Unprompted review
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Reply from Optics Warehouse

Really appreciate your feedback! Glad the scope arrived so quickly and you’re happy with the service. Thanks for your support!

Rated 5 out of 5 stars

First Class Service

Just purchased a Delta Stryker scope at an amazing price from Optics Warehouse and the whole process was seamless with next day secure delivery

26 March 2026
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Reply from Optics Warehouse

Thank you David! We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Stalking Show

Staff at the Stalking Show stand took time with me to discuss my needs. The Hikmicro Lynx is the absolute dogs bits, very happy!
Great service.

12 April 2026
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Reply from Optics Warehouse

Thanks for the review John! Glad you are happy with the HIKMICRO Lynx.

Rated 5 out of 5 stars

Optics Warehouse has to be the best…

Optics Warehouse has to be the best online rifle scope business in the UK, firstly for choice, availability and price. Orders are delivered within a few days from stock. Highly recommended.

30 March 2026
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Reply from Optics Warehouse

Thank you for the kind words, we really appreciate it.

Rated 5 out of 5 stars

I have never had any issues with…

I have never had any issues with orders. all handled promptly; sometimes lot quicker than i had anticipated

29 March 2026
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Reply from Optics Warehouse

Thank you so much for the 5-star review! We’re thrilled to hear our team has consistently hit the mark for you

Rated 5 out of 5 stars

A great service

A great service fast and easy . Had a few things from them now and have no complaints. Products are first class can highly recommend

29 March 2026
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Reply from Optics Warehouse

Thank you for being a loyal customer! We’re so glad to hear our products and speed continue to meet your high standards.

Rated 5 out of 5 stars

Excellent Service

professional, knowledgeable service presented with a "can-do" attitude, which is so refreshing to receive, when so many others just can't be bothered. Thank you.

30 March 2026
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Reply from Optics Warehouse

Thank you so much for your kind words! We’re thrilled that our "can-do" attitude made a difference, and we truly appreciate you taking the time to share your refreshing experience.

Rated 5 out of 5 stars

Seems like a decent shooting shop fot…

Seems like a decent shooting shop for scopes and prices are not that bad either

30 March 2026
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Reply from Optics Warehouse

We’re glad you think so! We pride ourselves on offering a great selection of optics at competitive prices, and we hope to see you again soon.

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