The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

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Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more
I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more
During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more
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Company details
Written by the company
Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
Contact info
35a High Street, RH10 1BQ, Crawley, United Kingdom
- 01293 220 928
- info@optimegroup.co.uk
- optimegroup.co.uk
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Ellie was so helpful
Ellie was so helpful, friendly and immediately put me at ease, the whole process was a first class experience. The other members of staff all seemed very professional and friendly too.
Thank you Ellie for the job and all your help, I’m really looking forward to starting my new job in April.

Reply from Optime Group
Just be Yourself!
I had my interview with Esme. It was such a nice experience she was so lovely and didn’t make it a nervous experience!! The work place environment is so positive aswell, Definitely recommend!!

Reply from Optime Group
Friendly and knowledgeable
I was interviewed and subsequently recruited by Ellie, she was very professional, very bubbly and made me feel very comfortable during the interview.
Optime have been great in every part of my recruitment, Ellie abd her colleagues have made my progression very easy, they are all very knowledgeable.
Thank you Ellie

Reply from Optime Group
Great!
Process with optime has been so easy and understanding! I had my interview with Natalia and she has been amazing thoughtout the process, she has always responded to my emails so quick and helped me all the way!
Great work!

Reply from Optime Group
Top class service Ellie really went…
Top class service Ellie really went above and beyond to support me in my journey into employment. Thanks again Ellie.

Reply from Optime Group
Optime @ Gatwick Airport
Extremely pleased and fulfilled with Optime Group. The process started with a phone call for an in-person interview. I'm very pleased to share that Ellie did an exceptional job of making me feel at ease and taking me through the entire interview process. The Optime Group employees are all incredibly kind and friendly. Meeting Ellie and her coworkers was enjoyable. Thank you once again for the Gatwick Airport job opportunity☺️

Reply from Optime Group
Thank you very much
Thank you very much. So fast and easy. Kirsty White thank you so much!

Reply from Optime Group
Ellie helped me through the whole…
Ellie helped me through the whole process and and guided me I didn’t feel nervous at all she kept me updated the whole process thank you so Much Ellie I really appreciate it

Reply from Optime Group
Really good recruitment process …
Really impressed within to recruitment process and very fast.
I have communicated with Ellie Davies and she has been great and very professional and communicated back almost immediately. All of the information and terms and conditions have been sent over about contracts to really make you feel secure

Reply from Optime Group
Optime Group's recruitment process is…
Optime Group's recruitment process is seamless and efficient. They prioritize understanding our needs, resulting in finding the perfect candidates quickly. Professionalism and dedication shine throughout the entire process, making it a breeze to work with them. Highly recommended for anyone seeking top-notch recruitment services.
A big mention to Natalia for her outstanding work to guide me through the process …

Reply from Optime Group
Great Experience Very Helpful and a…
Great Experience Very Helpful and a pleasure to meet.

Reply from Optime Group
Good
I was really impressed with whole recruitment process. It began with telephone call for face to face interview. I was able schedule a convenient date for the interview and the recruitment consultant agreed.
During the interview, Cassia was highly professional in her approach.
One of the things I really like about her was the different means in which she will send a message across. She will send you an email and text messages so that you do not miss any important message.
That was very impressive.

Reply from Optime Group
Great communication, Informative, Lovely staff
Optime made the interviewing process very efficient and straightforward. Cassia was a great host and i want to thank her for the support. All questions were answered clearly and their communication has been excellent. Thank you guys for the opportunity.

Reply from Optime Group
Great Consultant
I had the pleasure to meet consultant Cassia Jordan who after seeing my CV contacted me and arranged an interview + offered me the job. All conducted in a very friendly and professional way.

Reply from Optime Group
Good Experience with Optime
I have applied for a job with optime. My initial correspondence with Optime Group was with Cassia Jordan, whom I found to be extremely polite & efficient in all our dealings.
She was extremely swift to reply to all my queries. On the day of my interview, Cassia was very welcoming & friendly. Explained each part of the process clearly & precisely. She certainly has great knowledge of the business and answered all my questions in a professional manner.

Reply from Optime Group
Cassia was absolutely amazing and…
Cassia was absolutely amazing and everyone else

Reply from Optime Group
Birmingham airport interview
I went for an interview to work at Birmingham airport. I was interviewed by Cassia, she was lovely and made me feel so welcome and at ease. After the interview i was contacted very quickly and I got the job. All from there was very smooth sorting paperwork out and the communication from Cassia was outstanding, she answered all my questions and queries with no hesitation. Thankyou 😁

Reply from Optime Group
Well organised
Well organised, kind and helpful at all times!
Kasia is one of the most bubbly people i came across in a while she’s made me feel welcomed and talked me through the whole process answered any questions I had and guided me to the right person.
Crina has taken the time to show us what our roles will be consisting off which was more than helpful when it came to getting a full picture of the role. All the staff at optime group are so lovely and friendly, I am really excited to be working along side this amazing team of people!

Reply from Optime Group
Danielle was extremely helpful and…
Danielle was extremely helpful and thorough and explained everything fully.

Reply from Optime Group
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