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Optime Group Reviews 

731
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

Rated 1 out of 5 stars

Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more

Rated 5 out of 5 stars

I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more

Rated 5 out of 5 stars

During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more

Company replied

Company details

  1. Recruiter
  2. Employment consultant
  3. Employment search service
  4. Executive search firm
  5. Recruitment
  6. Temp agency

Written by the company

Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.


Contact info

4.1

Great

TrustScore 4 out of 5

731 reviews

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4.1

All reviews

(731)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Ellie was so helpful

Ellie was so helpful, friendly and immediately put me at ease, the whole process was a first class experience. The other members of staff all seemed very professional and friendly too.
Thank you Ellie for the job and all your help, I’m really looking forward to starting my new job in April.

27 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Louise for the amazing feedback! Its lovely to hear that our recruitment team were so kind and welcoming throughout making you feel comfortable during the process. We wish you the best of luck starting your new job in April and We look forward to continuing this level of service throughout your time with us.

Thank you
Optime group

Rated 5 out of 5 stars

Just be Yourself!

I had my interview with Esme. It was such a nice experience she was so lovely and didn’t make it a nervous experience!! The work place environment is so positive aswell, Definitely recommend!!

23 February 2024
Unprompted review
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Reply from Optime Group

Thank you Daisy for the lovely feedback! Its great to hear how positive your experience has been with Optime and how welcoming the recruitment team have been. We hope you enjoy your new role with us.

Thank you
Optime group

Rated 5 out of 5 stars

Friendly and knowledgeable

I was interviewed and subsequently recruited by Ellie, she was very professional, very bubbly and made me feel very comfortable during the interview.
Optime have been great in every part of my recruitment, Ellie abd her colleagues have made my progression very easy, they are all very knowledgeable.
Thank you Ellie

14 March 2024
Unprompted review
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Reply from Optime Group

Thank you Paul for your lovely feedback! We're glad to hear the service you received from our recruitment team was of such a high standard and that you were made to feel welcome and at ease throughout! We look forward to providing this level of service throughout your time with us at Optime.

Thank you
Optime Group

Rated 5 out of 5 stars

Great!

Process with optime has been so easy and understanding! I had my interview with Natalia and she has been amazing thoughtout the process, she has always responded to my emails so quick and helped me all the way!
Great work!

13 March 2024
Unprompted review
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Reply from Optime Group

Thank you Hassan for the kind feedback! Its great to hear you've had such a great experience with our Gatwick team and that the process has been clear and efficient. We hope you enjoy your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

Top class service Ellie really went…

Top class service Ellie really went above and beyond to support me in my journey into employment. Thanks again Ellie.

14 March 2024
Unprompted review
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Reply from Optime Group

Thank you Marvin for taking the time to leave us feedback! Its great to hear our Gatwick recruitment team went above and beyond your expectations and made your experience so positive. We wish you the best of luck in your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

Optime @ Gatwick Airport

Extremely pleased and fulfilled with Optime Group. The process started with a phone call for an in-person interview. I'm very pleased to share that Ellie did an exceptional job of making me feel at ease and taking me through the entire interview process. The Optime Group employees are all incredibly kind and friendly. Meeting Ellie and her coworkers was enjoyable. Thank you once again for the Gatwick Airport job opportunity☺️

1 March 2024
Unprompted review
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Reply from Optime Group

Thank you Anitha for taking the time to leave us some feedback on your recent experience with us. We are delighted to hear you enjoyed your experience with our recruitment team in Gatwick and that all our staff made you feel welcome and at ease. We look forward to getting you started!

Thank you
Optime Group

Rated 5 out of 5 stars

Thank you very much

Thank you very much. So fast and easy. Kirsty White thank you so much!

14 March 2024
Unprompted review
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Reply from Optime Group

Thank you Basilis, for the feedback on your recent experience with us. We are pleased to hear Kirsty from our Gatwick team made your experience such a positive one. We look forward to getting you started in your new role.

Thank you
Optime Group

Rated 5 out of 5 stars

Ellie helped me through the whole…

Ellie helped me through the whole process and and guided me I didn’t feel nervous at all she kept me updated the whole process thank you so Much Ellie I really appreciate it

28 February 2024
Unprompted review
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Reply from Optime Group

Thank you India, for taking the time to leave us some feedback on your recent experience with us. Its great to hear you were made to feel comfortable and at ease throughout the recruitment process. We wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

Really good recruitment process …

Really impressed within to recruitment process and very fast.
I have communicated with Ellie Davies and she has been great and very professional and communicated back almost immediately. All of the information and terms and conditions have been sent over about contracts to really make you feel secure

14 March 2024
Unprompted review
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Reply from Optime Group

Thank you Amelia, for the lovely feed back. Its great to hear that we managed to exceed your expectations in our recruitment process with our efficiency and professionalism. We look forward to getting you started in your new role.

Thank you
Optime group

Rated 5 out of 5 stars

Optime Group's recruitment process is…

Optime Group's recruitment process is seamless and efficient. They prioritize understanding our needs, resulting in finding the perfect candidates quickly. Professionalism and dedication shine throughout the entire process, making it a breeze to work with them. Highly recommended for anyone seeking top-notch recruitment services.
A big mention to Natalia for her outstanding work to guide me through the process …

14 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Zuhayr, for the kind feedback! Its lovely to hear that you had such a positive experience with us and that it was hassle-free. We look forward to carrying on delivery this level of service throughout your employment with us!

Thank you
Optime Group

Rated 5 out of 5 stars

Good

I was really impressed with whole recruitment process. It began with telephone call for face to face interview. I was able schedule a convenient date for the interview and the recruitment consultant agreed.
During the interview, Cassia was highly professional in her approach.
One of the things I really like about her was the different means in which she will send a message across. She will send you an email and text messages so that you do not miss any important message.
That was very impressive.

14 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Charles for the lovely review. We are delighted to hear you were impressed with the service you received from Cassia in our Gatwick branch and that all communication was efficient and clear. Good luck in your new job, we hope you love it!

Thank you
Optime Group

Rated 5 out of 5 stars

Great communication, Informative, Lovely staff

Optime made the interviewing process very efficient and straightforward. Cassia was a great host and i want to thank her for the support. All questions were answered clearly and their communication has been excellent. Thank you guys for the opportunity.

21 February 2024
Unprompted review
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Reply from Optime Group

Thank you Nathaniel for the great feedback! We're glad to hear you were happy with the service you received from our Gatwick team and that they were supportive throughout with clear and efficient communication. We wish you the best of luck in your new job!

Thank you
Optime group

Rated 5 out of 5 stars

Great Consultant

I had the pleasure to meet consultant Cassia Jordan who after seeing my CV contacted me and arranged an interview + offered me the job. All conducted in a very friendly and professional way.

13 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Francesco for the lovely feedback. Its great to hear you were pleased with the service you received from our Gatwick team! Congratulations on your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

Good Experience with Optime

I have applied for a job with optime. My initial correspondence with Optime Group was with Cassia Jordan, whom I found to be extremely polite & efficient in all our dealings.
She was extremely swift to reply to all my queries. On the day of my interview, Cassia was very welcoming & friendly. Explained each part of the process clearly & precisely. She certainly has great knowledge of the business and answered all my questions in a professional manner.

31 January 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Preeyush we appreciate the time taken to leave us feedback regarding your recent experience with our Team. It is lovely to hear that your experience was a positive one filled with efficient and friendly communication from Cassia. We hope you enjoy your new job with us!

Thank you
Optime Group

Rated 5 out of 5 stars

Cassia was absolutely amazing and…

Cassia was absolutely amazing and everyone else

10 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Immanuel for the kind Feedback. Its Great to hear you were happy with the service you received from Cassia and the Team. Good luck with your new job!

Thank you
Optime group

Rated 5 out of 5 stars

Birmingham airport interview

I went for an interview to work at Birmingham airport. I was interviewed by Cassia, she was lovely and made me feel so welcome and at ease. After the interview i was contacted very quickly and I got the job. All from there was very smooth sorting paperwork out and the communication from Cassia was outstanding, she answered all my questions and queries with no hesitation. Thankyou 😁

23 January 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you for the Great feedback regarding your recent experience with our Recruitment team! We are delighted to hear that you felt supported and informed throughout your journey with us and that Cassia was of great help. We wish you the best of luck in your new job at Birmingham Airport and we look forward to further supporting you throughout your time there!

Thank you
Optime Group

Rated 5 out of 5 stars

Very good management kind and helpful.

8 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Heitor for the positive feedback. Its great to hear you were happy with the service you received from our Team. Wishing you the best of luck in your new role with us!

Thank you
Optime group

Rated 5 out of 5 stars

Well organised

Well organised, kind and helpful at all times!

Kasia is one of the most bubbly people i came across in a while she’s made me feel welcomed and talked me through the whole process answered any questions I had and guided me to the right person.

Crina has taken the time to show us what our roles will be consisting off which was more than helpful when it came to getting a full picture of the role. All the staff at optime group are so lovely and friendly, I am really excited to be working along side this amazing team of people!

8 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Natalia for your lovely feedback regarding our Heathrow Branch. We are glad to hear our Recruitment team were welcoming and efficient in guiding you and set you up with your new role at Heathrow. We wish you all the best in your new Career with us.

Thank you
Optime Group

Rated 5 out of 5 stars

Danielle was extremely helpful and…

Danielle was extremely helpful and thorough and explained everything fully.

26 January 2024
Optime Group logo

Reply from Optime Group

Thank you Simon, for the kind feedback about your recent experience with our Bristol branch. We are happy to hear that Danielle effectively helped and supported you through the process. We wish you the best of luck in your new job!

Thank you
Optime Group

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