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Optime Group Reviews 

731
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

Rated 1 out of 5 stars

Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more

Rated 5 out of 5 stars

I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more

Rated 5 out of 5 stars

During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more

Company replied

Company details

  1. Recruiter
  2. Employment consultant
  3. Employment search service
  4. Executive search firm
  5. Recruitment
  6. Temp agency

Written by the company

Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.


Contact info

4.1

Great

TrustScore 4 out of 5

731 reviews

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4.1

All reviews

(731)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing interview!

Had an amazing interview with Kirsty, went really well! Got the job! 😁

21 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Daniel, for the kind feedback! Its great to hear you had such a positive experience with your Gatwick Team. We hope you enjoy your new Job!

Thank you
Optime group

Rated 5 out of 5 stars

Thank you for your assistance…

Thank you for your assistance throughout the background check and interview process. Your professionalism and support made the experience seamless and reassuring. I appreciate your thoroughness and guidance every step of the way.

19 March 2024
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Reply from Optime Group

Thank you Bhumika for your kind feedback! Ensuring a thorough and guided process is important to us, and we're glad that we could provide you with the assistance you needed every step of the way. We wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

HGV job with Optime

I applied for a HGV job with Optime Via indeed, i done a phone interview with Ellie D she was really good explained all aspects of the job she was very knowledgeable and helped me through the process she was always available for any questions i needed answering i really commend her for her professionalism she is an outstanding and valuable member of the Optime team

22 February 2024
Unprompted review
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Reply from Optime Group

Thank you Charles for sharing your experience with us! We're delighted to hear that Ellie provided you with excellent support throughout the HGV job application process. Ensuring clarity and guidance is crucial, and we're glad Ellie was able to explain all aspects of the job and assist you with any questions you had. Your commendation of Ellie's professionalism is truly appreciated, and we'll be sure to pass on your kind words to her.

Thank you
Optime Group

Rated 5 out of 5 stars

Fantastic hiring process

I had a fantastic experience with Esme throughout the whole hiring process. I also just wanted to say a big thank you to the team for sorting my referencing so quickly. They always kept in contact and kept me up to date on the process. What a fantastic and welcoming team.

1 February 2024
Unprompted review
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Reply from Optime Group

Thank you Millie for your lovely feedback about our Gatwck team. We're thrilled to hear that you had a positive hiring process and that Esme provided you with exceptional communication and support throughout. We wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

My experience was very excellent

My experience was very excellent

19 March 2024
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Reply from Optime Group

Thank you Daisy for your Feedback! Its great to hear that you were pleased with the service you received from our teams!

Thank you
Optime Group

Rated 5 out of 5 stars

Good experience

I had a great experience with this Optime company staff are very polite and cooperative specially Adnan Asif he helped me alot in every step throughout the journey I recommend this company to others as well.

19 March 2024
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Reply from Optime Group

Thank Mubeen, for taking the time to share your positive experience. We're thrilled to hear that our team, especially Adnan, provided you with excellent service and supported you throughout the process. Your recommendation is greatly appreciated, and we look forward to continuing helping you throughout your time with us.

Thank you
Optime Grouo

Rated 5 out of 5 stars

I have great experience with Optime

I have great experience with Optime. Specifically one of the staff member Adnan Asif is very cooperative and helpful. Overall it was very good experience with Optime group. I will definitely recommend this to others.

19 March 2024
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Reply from Optime Group

Thank you Waqas for sharing your positive experience, and specifically highlighting the excellent service provided by Adnan. We're delighted to hear that you found our team so efficient in helping you through the process. Providing exceptional service is always our top priority, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we look forward to continuing this level of service throughout your time with us.

Thank you
Optime group

Rated 5 out of 5 stars

My interview was conducted by simran…

My interview was conducted by simran sangha at the Heathrow branch and I have to say that she is one of the most genuine people I have had the pleasure of conversing with nothing was too much for simran any question I asked she answered with confidence she made me feel at ease throughout the interview and explained things thoroughly the whole process from start to finish has ran smoothly and I truly believe that is down to her I wish every interview I had ever had was like the one I had with simran

19 March 2024
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Reply from Optime Group

Thank you Emma, for your lovey feedback! Its great to hear that you had such a positive experience with our Heathrow team and especially Simran. We're proud to have Simran on our team, and we'll be sure to pass along your kind words to her. We wish you the best of luck in your new role at Heathrow.

Thank you
Optime Group

Rated 5 out of 5 stars

Optime Group from West Drayton

Optime Group from West Drayton - great people, very good communication, helpful. You can always count on them. Special thanks to Ewelina who was available when I needed help, regardless of whether it was after working hours. Both Adnan and Sam are people I would like to thank for their support. There is one thing they should pay attention to and how to solve it: granting leaves. Overall, if someone ever asks where to look for a job, I will definitely recommend Optime.😃

19 March 2024
Optime Group logo

Reply from Optime Group

Thank you for taking the time to share your experience! We're delighted to hear that you found our team to be great people with excellent communication. It's wonderful to know that Ewelina, Adnan, and Sam provided support when you needed it, even beyond working hours. We appreciate your feedback regarding leave granting, and we'll certainly take it into consideration to improve our services further. We hope you are enjoying your role at Heathrow!

Thank you
Optime Group

Rated 5 out of 5 stars

Amazing company

Amazing company, customer service and help I received was second to none, Kirsty went above and beyond to help with all matters and any issues I had, highly recommended, thank you for your high professionalism

18 March 2024
Unprompted review
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Reply from Optime Group

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our us and that Kirsty was able to provide exceptional customer service. Your recommendation really means a lot to us so thank you! We wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

Junaid Hussain

I would like to say many thanks to Optime Group specially Ellie Davies who help me through out the process to get a job. I found her very cooperative in the whole process. No doubt helpful staff also really kind. I am really happy with the experience which I got from this company I really recommend this company Optime Group to others also Ellie Davies and Elise page has helped me throughout the job any questions or help I needed Ellie helped sometimes going out of her way. I am always grateful they always answered my queries when I asked them they are very professional,friendly and very helpful. The support has helped me a lot and the generosity will always remain. Optime Group are very lucky to have them !.

18 March 2023
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you so much Junaid for taking the time to share your positive experience and specifically highlighting the assistance provided by Ellie and Elise. We're thrilled to hear that they were instrumental in guiding you through the recruitment process and that you found them to be efficient, kind, and helpful. Your recommendation means a great deal to us, and we're delighted that you had such a positive experience with our team.

Thank you
Optime Group

Rated 5 out of 5 stars

Friendly, informative and welcoming

Friendly and informative. Great process. Esme Russell-Thorne was extremely welcoming.

19 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Daniel for your kind feedback! We are delighted to hear that you had such a positive experience with us. We look forward to continuing this level of service throughout your time with us.

Thank you
Optime group

Rated 5 out of 5 stars

Recruitment for Easy Jet Gatwick

I had my interview with Optime Group at the end of February for a position with Easy Jet check-in at Gatwick Airport. All staff were very welcoming upon arrival!
I was interviewed by Ellie Davies who was very professional and made me feel comfortable throughout the whole process.
Since the interview I have been kept up to date with any information and queries.
I couldn’t be happier!!

28 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Emily, for sharing your experience with us! We're thrilled to hear that your interview experience with Eliie was a positive one. Keeping you informed and updated throughout the process is essential to us, and we're glad to hear that you've been satisfied with the communication you've received from start to finish. We wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

I went to Optime group for an interview…

I went to Optime group for an interview after I walked through the door I was greeted straight away and got delt with very quickly. My interview was with Esme Russell-Thorne and went very well I was spoken to very politely and could answer every question I asked and helped with everything I needed.

7 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you for sharing your positive experience with us! We're delighted to hear that your visit to Optime Group was met with prompt and courteous service right from the get go and that you found Esme's approach polite and helpful. We look forward to further assisting you throughout your time with us!

Thank you
Optime Group

Rated 5 out of 5 stars

Complete Ease

Often times when you attend an in-person interview, nervousness, and anxiety can play a huge role, in the outcome. However when I met with Ellie, her interpersonal skills put any doubts I had completely at ease. I am so glad that I chose The Optime Group, to start my new career journey at Gatwick.

22 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Tracy for sharing your experience with us! We're delighted to hear that Ellie's exceptional interpersonal skills made such a positive impact on your interview experience. At The Optime Group, we understand that interviews can be nerve-wracking, and we strive to create a welcoming and supportive environment for all candidates. Thank you for choosing Optime, and we look forward to welcoming you aboard!

Thank you
Optime Group

Rated 5 out of 5 stars

Best Job Applicant Agency

Natalia made a great effort to write me up for the job opportunity I was looking for on shortest notice & make the steps easy for me on optimizing my job opportunity. I was very happy with the service!

2 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Andrei for your kind words. We're thrilled to hear that Natalia provided you with outstanding support and made the process of securing your desired job a smooth one. We wish you the best of luck in your new role with us.

Thank you
Optime Group

Rated 5 out of 5 stars

A very happy environment

A very happy environment. Ellie was very welcoming and very professional. I can not fault Ellie or any other of her colleagues as I do get feedback from friends

15 February 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Jaqui, We greatly appreciate your feedback! Creating a positive and welcoming environment is a top priority for us at Optime, and we're thrilled to hear that Ellie and our team succeeded in making your experience enjoyable. We wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

Optime have been a pleasure

Optime have been a pleasure to deal with so far. I had an interview with Ellie who was very professional and Megan who completed my referencing was very efficient.

So far the team have been very good. I look forward to starting later this month.

13 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Martin, for taking the time to leave us feedback. At Optime, we strive to provide a seamless and professional experience for all our candidates, from the initial interview to the final stages of onboarding. We're delighted to hear that Ellie and Megan were able to assist you effectively and make the process enjoyable.Thank you for choosing Optime, and we look forward to welcoming you aboard!

Thank you
Optime Group

Rated 5 out of 5 stars

The entire process has been effortless

The entire process has been effortless, professional and with high level of communication throughout the way. Esme, Megan and the entire team have been great support with all queries and issues addressed in a correct timeframe.

13 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Priya for the kind feedback! We are thrilled to hear that your experience with us has been nothing short of exceptional. It's our commitment to ensure that every step of the process is seamless and professional, coupled with clear communication at every stage.Your satisfaction is our top priority, and we're grateful for the opportunity to help you in your job search. We Hope you enjoy your new role with us!

Thank you
Optime Group

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