The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

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Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more
I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more
During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more
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Company details
Written by the company
Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
Contact info
35a High Street, RH10 1BQ, Crawley, United Kingdom
- 01293 220 928
- info@optimegroup.co.uk
- optimegroup.co.uk
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Hasn’t replied to negative reviews
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Amazing interview!
Had an amazing interview with Kirsty, went really well! Got the job! 😁

Reply from Optime Group
Thank you for your assistance…
Thank you for your assistance throughout the background check and interview process. Your professionalism and support made the experience seamless and reassuring. I appreciate your thoroughness and guidance every step of the way.

Reply from Optime Group
HGV job with Optime
I applied for a HGV job with Optime Via indeed, i done a phone interview with Ellie D she was really good explained all aspects of the job she was very knowledgeable and helped me through the process she was always available for any questions i needed answering i really commend her for her professionalism she is an outstanding and valuable member of the Optime team

Reply from Optime Group
Fantastic hiring process
I had a fantastic experience with Esme throughout the whole hiring process. I also just wanted to say a big thank you to the team for sorting my referencing so quickly. They always kept in contact and kept me up to date on the process. What a fantastic and welcoming team.

Reply from Optime Group

Reply from Optime Group
Good experience
I had a great experience with this Optime company staff are very polite and cooperative specially Adnan Asif he helped me alot in every step throughout the journey I recommend this company to others as well.

Reply from Optime Group
I have great experience with Optime
I have great experience with Optime. Specifically one of the staff member Adnan Asif is very cooperative and helpful. Overall it was very good experience with Optime group. I will definitely recommend this to others.

Reply from Optime Group
My interview was conducted by simran…
My interview was conducted by simran sangha at the Heathrow branch and I have to say that she is one of the most genuine people I have had the pleasure of conversing with nothing was too much for simran any question I asked she answered with confidence she made me feel at ease throughout the interview and explained things thoroughly the whole process from start to finish has ran smoothly and I truly believe that is down to her I wish every interview I had ever had was like the one I had with simran

Reply from Optime Group
Optime Group from West Drayton
Optime Group from West Drayton - great people, very good communication, helpful. You can always count on them. Special thanks to Ewelina who was available when I needed help, regardless of whether it was after working hours. Both Adnan and Sam are people I would like to thank for their support. There is one thing they should pay attention to and how to solve it: granting leaves. Overall, if someone ever asks where to look for a job, I will definitely recommend Optime.😃

Reply from Optime Group
Amazing company
Amazing company, customer service and help I received was second to none, Kirsty went above and beyond to help with all matters and any issues I had, highly recommended, thank you for your high professionalism

Reply from Optime Group
Junaid Hussain
I would like to say many thanks to Optime Group specially Ellie Davies who help me through out the process to get a job. I found her very cooperative in the whole process. No doubt helpful staff also really kind. I am really happy with the experience which I got from this company I really recommend this company Optime Group to others also Ellie Davies and Elise page has helped me throughout the job any questions or help I needed Ellie helped sometimes going out of her way. I am always grateful they always answered my queries when I asked them they are very professional,friendly and very helpful. The support has helped me a lot and the generosity will always remain. Optime Group are very lucky to have them !.

Reply from Optime Group
Friendly, informative and welcoming
Friendly and informative. Great process. Esme Russell-Thorne was extremely welcoming.

Reply from Optime Group
Recruitment for Easy Jet Gatwick
I had my interview with Optime Group at the end of February for a position with Easy Jet check-in at Gatwick Airport. All staff were very welcoming upon arrival!
I was interviewed by Ellie Davies who was very professional and made me feel comfortable throughout the whole process.
Since the interview I have been kept up to date with any information and queries.
I couldn’t be happier!!

Reply from Optime Group
I went to Optime group for an interview…
I went to Optime group for an interview after I walked through the door I was greeted straight away and got delt with very quickly. My interview was with Esme Russell-Thorne and went very well I was spoken to very politely and could answer every question I asked and helped with everything I needed.

Reply from Optime Group
Complete Ease
Often times when you attend an in-person interview, nervousness, and anxiety can play a huge role, in the outcome. However when I met with Ellie, her interpersonal skills put any doubts I had completely at ease. I am so glad that I chose The Optime Group, to start my new career journey at Gatwick.

Reply from Optime Group
Best Job Applicant Agency
Natalia made a great effort to write me up for the job opportunity I was looking for on shortest notice & make the steps easy for me on optimizing my job opportunity. I was very happy with the service!

Reply from Optime Group
A very happy environment
A very happy environment. Ellie was very welcoming and very professional. I can not fault Ellie or any other of her colleagues as I do get feedback from friends

Reply from Optime Group
Optime have been a pleasure
Optime have been a pleasure to deal with so far. I had an interview with Ellie who was very professional and Megan who completed my referencing was very efficient.
So far the team have been very good. I look forward to starting later this month.

Reply from Optime Group
The entire process has been effortless
The entire process has been effortless, professional and with high level of communication throughout the way. Esme, Megan and the entire team have been great support with all queries and issues addressed in a correct timeframe.

Reply from Optime Group
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