Optimum Reviews 

326
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staffs were friendly and helpful. The receptionist is a star!! Short wait for delivery. It took only a week before the washer been delivered. If it’s not a bank holiday Monday it will be five days... See more

Rated 5 out of 5 stars

Our dishwasher was broken and we contacted beko customer service who sent Optimum to repair. The guy that came to us was one of the nicest tradesmen I have had in my house. 10/10 service.

Rated 5 out of 5 stars

Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Company details

  1. Appliance shop

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(326)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service...

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork.

They knew their stuff, unlike the Saturday staff you get to deal with in Curry’s!

Optimum stored our appliances until we needed them during our building project.

Couldn’t fault them really.

7 May 2018
Unprompted review
Rated 5 out of 5 stars

Very very good

Great in store advice on the range of ovens available. Took time to understand our needs. Matched the best price I found online for AEG oven. Organised delivery date and telephoned home on day to confirm with precise time. I haven’t had a better customer experience when buying a large item for years.

24 April 2018
Unprompted review
Rated 5 out of 5 stars

Let it be Optimum

I can’t fault optimum at all. The service I received from start to finish has been amazing even when the wrong ovens turned up they were swapped the next day with correct ones by two superb delivery guys.
Thank you Optimum for everything ☺️

23 April 2018
Unprompted review
Rated 5 out of 5 stars

New range cooker

Bought my old range cooker from Optimum and had no complaints so went back for my new one and once again received excellent advice and service.

17 April 2018
Unprompted review
Rated 5 out of 5 stars

Great local company who provide…

Great local company who provide excellent service. Additionally their price undercut everyone else on the internet, with cheaper installation and disposal costs. Why go anywhere else?

17 April 2018
Unprompted review
Rated 5 out of 5 stars

great service

2nd time Ive used this company and both times received great service. They do everything they say they are going to do right down to the 1hour delivery time slot. Can’t fault them.

17 April 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look