Staffs were friendly and helpful. The receptionist is a star!! Short wait for delivery. It took only a week before the washer been delivered. If it’s not a bank holiday Monday it will be five days... See more
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Our dishwasher was broken and we contacted beko customer service who sent Optimum to repair. The guy that came to us was one of the nicest tradesmen I have had in my house. 10/10 service.
Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.
Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more
Company details
Information provided by various external sources
Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.
Contact info
Unit H3 Burrell Road, RH16 1TW, Haywards Heath, United Kingdom
- 01444 451551
- sales@optimumsales.co.uk
- optimumsales.co.uk
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Extremely helpful in explaining…
Extremely helpful in explaining differences in washing machines.
Arranged delivery of new machine and removal of old one for next day.
Delivery persons, very helpful, on time and phoned us to say on their way.
Good 5* service all round.
Excellent service from order to…
Excellent service from order to delivery.
Very helpful staff
Very helpful staff - when there was a problem with the machine at first, an engineer came almost straight away.
Order taken efficiently
Order taken efficiently. Product arrived on time. Delivery arranged to suit us. Delivery people were efficient. The over large continental plug proved difficult to position the freezer so the men changed it for a British plug with no fuss. What more could one ask of a company. I would recommend them and use them again .
Bad installation
Very quick in ordering our new AEG built in oven. Confirmed instal date and time met. Installers fitted new oven but unit wouldn't slide fully back due to the "flexible" rubber gas hose. Had to call out a corgi gas engineer.... he was not happy that the Optimum installers had gone ahead as the gas hob is supplied via a flexible gas hose.
Apparently FLEXIBLE gas pipes no longer legal. So had to call out a Corgi / gas safe engineer at additional cost pay for a fixed gas feed....
The item arrived on time and as described. Good service
The item arrived on time and as described. Due to a change in location we collected the washing machine from their van. They were helpful and assisted us to load it onto our vehicle.
Washing machine
Excellent advice in Optimum and excellent service by the fitter.
Thank you.
Fitters did a good job in dealing with…
Fitters did a good job in dealing with non ideal wiring for a built-in fridge.
Excellent customer service
Very pleased with the excellent customer service from help with choosing the best models to fit my requirements from southwick branch through to delivery. I was so impressed with the delivery team who delivered and installed the fridge & washing machine i actually rang the Haywards heath branch to pass on my comments as they were so helpful, kind and courteous. Competitive prices. Will use again and have also purchased oven & hob in the past.
Excellent service
Cant fault the service I got from this company. Excellent
Excellent service very quick and…
Excellent service very quick and professional if I need any thing electric will go back I do not like currys support local bussiness.
5 kitchen appliances
I bought all my appliances for my new kitchen from Optimum at Sothwick.
They’re product knowledge is amazing and they have very competitive prices . Optimum will store your goods once purchased and deliver them in sync with your kitchen installation. Great customer service all round !
I would highly recommend them .
Good advice and support when purchasing…
Good advice and support when purchasing product and delivered on time.
Friendly Knowledgable staff for who…
Friendly Knowledgable staff for who nothing was too much trouble. A big bonus was storing the goods until the builder was ready for them.
The staff from sales through to fitters…
The staff from sales through to fitters were helpful and courteous. Delivery time was reasonable and as promised a phone call was made giving notice of the approximate arrival time. Fitters ensured that the appliance was operational before they left.
We purchased an AEG cooker
We purchased an AEG cooker. We found it was defective Optimum replaced It in three days. Excellent and friendly service which I am sure I would not have got if I used the internet!
Good prices and an excellent delivery…
Good prices and an excellent delivery package with a very friendly team.
It would have been 5 stars
It would have been 5 stars, had they have taken the packing away, otherwise faultless!
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