Optimus  Reviews 

95
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very impressed by the service provided by Optimus. Door has been installed to a very high standard and am very impressed with how immaculately clean everything was left. Jon was very proactive when co... See more

Company replied

Rated 5 out of 5 stars

Had all of our windows and back door replaced. Friendly and professional team, efficient and excellent quality workmanship. Quotes accurate and competitively priced. We had a unit that needed adjustin... See more

Company replied

Rated 5 out of 5 stars

We had eleven windows and a new front door installed by Jon and Bailey over five days. From start to finish we received reliable, courteous and highly professional customer service and workmanship. T... See more

Company replied

Rated 5 out of 5 stars

We have used Optimus on our previous home. We contacted Chris and he came around and had a chat about our new windows and doors for our new home. Once again everything was explained and planned... See more

Company replied

Company details

  1. Double Glazing Installer
  2. also in
  3. Garage door supplier
  4. PVC windows supplier

Written by the company

Optimus was founded to provide outstanding quality products, deliver exceptional service, and value for money. The company’s management team and installers have a wealth of experience in home improvements, glass buildings and house construction, working in senior positions with the most prestigious companies in the industry. Optimus is a company which gives back excellence in products, quality installations with attention to detail, and value for money with no gimmicks. We offer the absolute best service in installing our products into your home and the necessary expertise to fulfill our promises. Our window and door range comes in a choice of materials, from the popular uPVC range to aluminium and even timber. All our ranges come with colour choices for you to get creative on making your home as individual as you would like, bespoke design options, and materials; the choices are endless. On top of that, we offer high security and high energy ratings from double glazing A-rated to Triple glazing A+, keeping your home warmer when needed and helping keep rising energy costs down. The choices are endless, Windows, Composite doors, Bi-fold doors, and much more. And not forgetting Secondary glazing for those who live in complex flats or listed buildings. At Optimus, we offer all our clients superior products, Installation options, complete project management with excellent customer care and total value for money and, of course, affordability.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

The service we received from Optimus…

The service we received from Optimus Windows has been first class. They were highly efficient & professional every step of the way, from the initial visit, ongoing communication, to making an excellent job of neatly fitting our new window. We requested for the new window to match our other windows in the house, and it looks fantastic. The window fitters were professional, tidy and very obliging in remedying a couple of issues with an existing window and a door. I would highly recommend Optimus, you won't be disappointed.

22 November 2023
Unprompted review
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Reply from Optimus

Thank you so much for a lovely review of our company. It was a pleasure to solve your problem with this window, and just in time to keep the room nice and warm as energy bills rise again. thank you again for allowing us to be part of this project.

Rated 5 out of 5 stars

From my initial enquiry to the…

From my initial enquiry to the quotation, survey and installation, the approach from Chris and his team has been friendly and professional. The fitting of the enlarged window is excellent and I'm really pleased with the finished result. I would recommend this company to anyone looking for a window installer you can trust

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Just had my third Installation with…

Just had my third Installation with Optimus, a new Upvc back door and another seamless Installation from start to finish. There was a bit of plaster and render repair to be done as well due the surround being blown, but all completed on the day and I am well chuffed again :) many thanks Jon & Chris, I still have more to be done in the future so will be in touch.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Superb customer service and workmanship.

Professional, efficient, good value, and expert in their field. Customer service is second to none. They would be my 'go to' without hesitation. Superb standard of workmanship and excellent all round service.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing quality of…

Absolutely amazing quality of workmanship and product is fantastic. Couldn't be any happier with the service I have received from beginning to end. Totally recommend this company 10/10 all round.

27 September 2023
Unprompted review
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Reply from Optimus

Thank you for your lovely review, we enjoyed working with you on your project. Thank you for your hospitality.

Rated 5 out of 5 stars

Highly Recommend

From initial contact through to completion received a first class service. Chris visited us and was thorough with information and samples. A prompt quote and communication throughout. Tim and Jon who carried out the fitting were professional and friendly. Left no mess and explained all details of openings, locks etc. We are thrilled with our windows and front door, have transformed our bungalow.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Great and very stress-free experience…

Great and very stress-free experience with Optimus. I love my new door and window. The door fitting was delayed due to the door not passing the quality check initially but a new date was quickly arranged. I felt comfortable having Jon and Tim at the house and they just got on with the work without any issues. Would certainly recommend.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Not the cheapest quote but everything went perfectly, everyone was helpful, friendly, knowledgeable and work was done when promised. Work was completed quickly and left everything clean and tidy. Also love my new patio and front doors!

13 July 2023
Unprompted review
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Reply from Optimus

Thank you so much for your lovely review. We have had so many wonderful comments on social media about your front door. It does look amazing. Thank you for allowing Optimus to work with you on this project, we really value your business and appreciate your review.
Chris

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Excellent communication from start to finish. Nothing was ever too much trouble as I changed my mind a few times on design of windows and they were very helpful in my decision making. Always available to answer my queries. My house now looks like a home and the quality of the fitting and of the windows is outstanding. Reasonably priced too.

27 July 2023
Unprompted review
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Reply from Optimus

Thank you for a lovely review. The transformation you have now made to the whole house just looks amazing, and certainly now is starting to look more like a home. We are so pleased to have been involved with this project with you, and certainly look forward to seeing all the renovations completed. We hope you have many happy years in your new home.

Rated 5 out of 5 stars

Highly Recommended

Thank you Chris and the two fitters Tim and John who fitted our replacement doors and windows. their price was competitive and the standard of their work was very high. The end result has greatly enhanced the look of our property. Very polite guys. No pushy sales ploys just an honest quote and for me a very short lead from order to fitting.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant job…

We had a new garage door fitted by Optimus to replace our rotting wooden ones. This team of 3 are very professional and the quality of work is outstanding. Chris John and Tim are all very friendly and we are so pleased with the end result. Very efficient and clean too. Would highly recommend this company to anyone requiring new doors windows or a garage door.

15 June 2023
Unprompted review
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Reply from Optimus

Thank you for your lovely review. We really enjoyed working with you, and the end result looks amazing. We hope you really enjoy the modern garage door, and again thank you for choosing Optimus.

Rated 5 out of 5 stars

Brilliant Job!

Many thanks to Chris and the team for doing such a great job, we are really pleased, it was all done in a clean and efficient manner and it has made a superb difference to the aspect from our lounge, will certainly recommend Optimus to anyone looking.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

1st class experience from start to completion for replacement windows, back and patio doors. Competitive price and no pushy sales pitch, product fully explained. Installers carried out survey before installation and sent a work schedule for each day. They were very professional, clean and tidy. Any installation problems encountered were overcome without drama! Many, many thanks Chris, Jon & Tim

7 June 2023
Unprompted review
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Reply from Optimus

Thank you for your lovely review, we really enjoyed being part of this project with you, and what an amazing result. Thank you both for the trust and all your hospitality.

Rated 5 out of 5 stars

Brilliant company!

The whole team at Optimus are to be congratulated, from the prompt response to my first call of enquiry to the final installation. I noticed one slight 'problem' sent an email and when I got home later that day the job had been done in my absence (outer porch door) but with permission! Amazing service. Correspondence was very good (sometimes lacking nowadays) and everyone was friendly, smiley and seemed happy to be doing what they do (also sometimes lacking!). The old aluminium doors and wooden frame were taken away and all was left clean and tidy. The quality of my large sliding doors is excellent, lots of compliments already. As Chris said at first chat they aren't the cheapest, not the most expensive but they are the best. Who am I to argue? I wouldn't hesitate to recommend them to anyone. Many, many thanks for a brilliant job!

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Faultless performance from start to finish.

What a great experience. From beginning to end our dealings with Optimus have been a delight. We wanted a new front door fitting to stop our old wooden one - that had seen much better days - from swelling with all the Devon rain and jamming in its frame, and to stop the rain pouring in at the lintel too. We also asked them to fit a new window pane in a frame where condensation had set in between the sheets of glass. Nothing was too much trouble for them.

From the original and ongoing messages with Chris, the survey with Tim, and the fitting with Jon and Tim (with a guest appearance from Chris!) everything was a pleasure.

Their attention to detail on all levels – type of material that would work considering we needed a cat flap fitting, to the type of glass, the design, the colour, the direction it hangs, how they would deal with the surround and the removal, was all taken care of and accompanied by a lot of banter and laughs.

Importantly, especially these days where it can be in short supply, they showed excellent integrity, by arriving exactly when they said they would and amazingly they had completed both jobs within about 3½ hours. I was staggered by this swift but thorough service.

Extremely professional, with easy stages of payment too, whilst they’re not cheap they’re also not overpriced – and the finish is outstanding. Communication is splendid from the whole team and their response time is exemplary, and essentially, they’re all very lovely people to deal with.

I would wholeheartedly recommend Optimus Windows and Doors if you’re looking for a reliable, friendly, and trustworthy team that provide you with a great product.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

I have just read the reviews and I…

I have just read the reviews and I agree with everyone on what they have written. On meeting Chris for the initial survey he was such a nice person. With his knowledge and experience he explained what I could do and other options. His guys came and replaced the windows without any problems. Quality and price was really excellent and would recommend Optimus to anyone. Thank you all.

24 April 2023
Unprompted review
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Reply from Optimus

Thank you Roland for your lovely review and kind words. it was a pleasure to work with you on your project, and also a big thank you for recommending us to others.

Rated 5 out of 5 stars

You won't be disappointed!

I'd seen Optimus pop up on Facebook with lots of recommendations for them. All of the team are friendly guys and are passionate about their company and products and so they should be, my windows and doors look great! Chris made suggestions and I'm glad I listened!! There was no hard sell and I was secretly hoping the quote would be favourable! Tim and John were on time everyday and took their mess away with them! Chris popped by everyday to check in and the only thing they were happy with in return was coffee!! Highly recommended, in fact, a friend has already got them booked in for fitting!!

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company, for the initial quote Chris turned up on time, talked us through all options, and some we had not even thought of, very knowledgeable with no hard sell. The fitters Tim and John turned up at 8.30 everyday, worked hard and we are so pleased with their fitting and the end product Many thanks to you all

28 March 2023
Unprompted review
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Reply from Optimus

Thank you both for your patience in completing this large and amazing project. We have had so many wonderful comments from this job, and we also are over the moon with it.
It was a pleasure working with you, and thank you so much for your trust and your lovely recommendation.

Rated 5 out of 5 stars

Optimus first class.

From start to finish Chris,Jon and team were very helpful and honest in their dealings with us. Their communication is first rate and always someone just a phone call away.
Definately recommend Optimus

20 March 2023
Unprompted review

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