it's like a pharmacy but better. I mean, the assortment is astonishing, there's literally everything, I have spent a couple of hour filling up the basket and then making an order! exciting! to be fa... See more
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I am extremely satisfied with Optiphar. I had ordered a cream from them from Netherlands. the first time it had come to our door and since we were not at home it has been by mistake returned to the Op... See more
Company replied
I've ordered several products from Optiphar. Items have always arrived in excellent condition and on time. On the occasions when I've reached out to customer support they have been very helpful.
Very impressed; Best prices & super fast delivery!! Will definitely be using your services in the future, thank you!
Company details
Written by the company
Optiphar Is een bij het FAGG erkende apotheek die naast een webshop ook verschillende fysieke vestigingen heeft in Vlaanderen. In onze online apotheek vind je een ruim assortiment aan verzorgingsproducten en voorschriftvrije geneesmiddelen. Je vindt een uitgebreide keuze in merken.
Contact info
Antwerpseweg 81 B, 2440, Geel, Belgium
- +32 (0)14 58 87 44
- info@optiphar.com
- optiphar.com
4.8
Excellent
21k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Fast and reliable service
23 January 2024
Quick delivery!!
31 January 2024
Arrive very fast,good product
26 January 2024
good price good service
25 January 2024
Very good service
23 January 2024
top service
29 December 2023
Excellent service
Excellent communication, quick delivery of products, which were as expected. A good range of products in stock.
11 January 2024
Excellent service and delivery
26 December 2023
Horrible
Horrible! Still didn’t receive my package after all this time. I keep getting notification that my package is delayed. Will never order from here again.
30 December 2023
Reply from Optiphar
Dear Noemie
I am sorry to learn that the delivery of your order was not according to expectations. However, I cannot find any previous communication about this matter with our customer service department. Unfortunately, the delivery was delayed several times by the courier service for unknown reasons.
According to the information we obtained from the track and trace of your order, your package was eventually delivered on 8 January. If you still have not received your parcel, you may contact our customer service department by sending an e-mail to info@optiphar.com.
Our apologies for the inconvenience
Kind regards
Your Optiphar-team
Good satisfaction
Good qualaty and no delays dident have to wait long thank you .from stephen terence.
29 November 2023
quality product
quality product, I bought a product here that I couldn't find in a pharmacy or a drugstore, fast delivery ....thank you
27 November 2023
I have ordered a creame form the Optiphar
I am extremely satisfied with Optiphar. I had ordered a cream from them from Netherlands. the first time it had come to our door and since we were not at home it has been by mistake returned to the Optiphar. I became upset about it. However, as soon as I contacted them and discussed this issue, they reacted very kind and again reshipped my item again to our home. I was so satisfied from how professional and kind they react and how much they cared and were responsible about what they had sold. I give them 5/5 :) and thank them again!
27 November 2023
Reply from Optiphar
Dear Neda
I am very sorry to learn that the delivery of your order was so troublesome and that you have still not received your order. Unfortunately, I cannot find any previous communication about this with our customer service department. Therefore, they have just contacted you to find an appropriate solution to this unpleasant situation.
May I kindly ask you to review your rating of the review if you are satisfied with our customer service solution?
Kind regards
Your Optiphar-team
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