it's like a pharmacy but better. I mean, the assortment is astonishing, there's literally everything, I have spent a couple of hour filling up the basket and then making an order! exciting! to be fa... See more
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I am extremely satisfied with Optiphar. I had ordered a cream from them from Netherlands. the first time it had come to our door and since we were not at home it has been by mistake returned to the Op... See more
Company replied
I've ordered several products from Optiphar. Items have always arrived in excellent condition and on time. On the occasions when I've reached out to customer support they have been very helpful.
Very impressed; Best prices & super fast delivery!! Will definitely be using your services in the future, thank you!
Company details
Written by the company
Optiphar Is een bij het FAGG erkende apotheek die naast een webshop ook verschillende fysieke vestigingen heeft in Vlaanderen. In onze online apotheek vind je een ruim assortiment aan verzorgingsproducten en voorschriftvrije geneesmiddelen. Je vindt een uitgebreide keuze in merken.
Contact info
Antwerpseweg 81 B, 2440, Geel, Belgium
- +32 (0)14 58 87 44
- info@optiphar.com
- optiphar.com
4.8
Excellent
21k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Quick delivery with good prices!
10 November 2023
Fast delivery without any issues
24 November 2023
Very good price and quick delivery
Very good price and delivery was very good, efficient and quick.
Will order again if the prices stay good
22 November 2023
Pathetic delivery service …
I AM SITTING AT HOME IN THIS MOMENT WAITING ON THE PACKAGE, to get a message that I’m not home when I have been waiting whole day ! It’s my child’s food ! This is unacceptable! I am very angry ! We are at home and no- one knocked or came to the door !
This is wrong !!!!
17 November 2023
Reply from Optiphar
Dear Carla and Luke
We are sorry to learn that you had this experience with the delivery of your parcel. Unfortunately, wrong information was given by our courier service about the status of your package on Saturday. Meanwhile, our customer service has contacted you and we learned that your package was actually delivered 1 day later.
We would like to offer our sincere apologies for the incorrect delivery notification you received on Saturday.
We hope to welcome you as an Optiphar customer in future.
Kind regards
Your Optiphar team
Fast delivery
17 November 2023
Speedy Service, Great Value
I use Optiphar for vitamins and I'm very pleased with the speedy service and competitive pricing.
17 November 2023
Order two things
Order two things, they didn't have the main product I order. The rest arrived well.
25 October 2023
Great product and delivery
6 November 2023
Reply from Optiphar
Dear Ayda
Thank you for your message. However, I am sorry to read that you are not satisfied with Optiphar. Our customer service has suggested you a 50% refund of the purchase price, but have not yet received a response as to whether you agree with this solution. The contents of your package are still usable, so a 50% discount seems like a good compensation to us.
Thank you in advance for your feedback on our customer service email.
Could I kindly ask you to re-score your review if you are satisfied with the proposed solution?
Thanks in advance and our apologies for the inconvenience
Kind regards
Your Optiphar-team
fast delivery perfect product
19 October 2023
All perfect !
17 October 2023
Perfect ok..
22 September 2023
Fair price and quick delivery
The item received in 1 day. The price was good. There were may payment options to choose. Good service.
2 October 2023
Very impressed
Very impressed; Best prices & super fast delivery!!
Will definitely be using your services in the future, thank you!
23 September 2023
Longer delivery time than od pdf
12 September 2023
Reply from Optiphar
Dear Aleksandra, you placed your order the 11th of September on 11PM. Your order has been delivered the 13th of September, in accordance with the estimated delivery delay. If there was a problem, please let us know so we can help you!
With kind regards,
Your Optiphar Team
Top seller 👍
11 September 2023
Satisfied !
10 September 2023
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