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Rated 5 out of 5 stars

Company had great reviews, and I have severe sacrolliac issues. I was encouraged to try this particular belt. I decided to do it because I'm quite desperate. I have hope that it will help me.

Rated 5 out of 5 stars

The professional discounts are legit as I compared them to Amazon's pricing, from their OPTP shop. Also, the website was easy to navigate. I appreciate there are short video demos provided on the plat... See more

Rated 1 out of 5 stars

Waited two business days for a quote to confirm shipping costs. Called to check on progress - nothing. The rep kept telling me how wrong I was in my understanding, cutting me off. Finally I asked her... See more

Rated 1 out of 5 stars

This order took a very long time to ship. Placed on 4/6/17. Called on 4/7/17 to have it shipped via Priority Mail. On 4/10/17 received an email asking me to choose shipping method and another email... See more

Company details

  1. Physiotherapy equipment supplier
  2. Pharmacy

Information provided by various external sources

OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.


Contact info

4.0

Great

TrustScore 4 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(177)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I WAS UNABLE TO NAVIGATE YOUR REGISTRY…

I WAS UNABLE TO NAVIGATE YOUR REGISTRY TO MY PROFESSIONAL ACCOUNT ESTABLISHED IN 2020; SHOPPING FOR THE COMBINATION WAS A TOTAL PAIN AND I FINALLY COMPLETED MY ORDER AS A GUEST BECAUSE YOUR SYSTEM THOUGHT I ALREADY HAD AN ACCOUNT UNDER MY E-MAIL WHICH IS TRUE, BUT WOULD NOT ACCEPT MY PASSWORD OR ALLOW ANOTHER TO BE CREATED.
WHAT A PAIN!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Soft rollers

The short videos that explained the difference between the different types of rollers were very helpful. A good idea to offer a book that demonstrates exercises for users new to rollers. I ordered the book along with the soft roller.

3 January 2023
Unprompted review
Rated 4 out of 5 stars

Shopping fine; Shipping seemed unclear

Shopping itself was fine. However, when I placed the order and selected the default "USPS Priority Mail," I couldn't find an explanation of what that is in terms of potential number of days til delivery. A ballpark figure would have been nice so I could make the best choice between that option and another.

18 December 2022
Unprompted review
Rated 5 out of 5 stars

gratitude

you gave me a refund when the roller came damaged from Amazon. THank you!! I ordered it directly from you instead. Hope it comes soon. Betsy

15 December 2022
Unprompted review
Rated 1 out of 5 stars

I am unhappy and I just sent a note to…

I am unhappy and I just sent a note to customer service, re: order #2374911. Of the 2 occipital floats that I ordered, One came without the air stopper to close the bladder and it appears used with scratches on the base. The other came without the straw to blow up the bladder. These are Christmas gifts and I need a replacement for the used one ASAP! Also, I need an air straw for the other one. I have ordered quite a few items from you and this has been the worst experience...luckily I opened the plastic bag and inspected the merchandise before I wrapped it for Christmas. It appears that you are closed today as I've tried to call several times. My phone is Mobile-505-321-8480 Home- 505-797-8422.

3 December 2022
Unprompted review

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