I started working with OG since January 2024, my initial contact was with Elliott, because of he’s patience and lovely demeanour; I tend to ask for him specifically and he’s a diamond, truly. I’m not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the... See more
Company replied
I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show... See more
Company replied
Friendly and informative, very easy to talk to, felt I could ask questions and that Elliot definitely wanted to be sure I was comfortable and understood the process and benefits of the company. Plus... See more
Company replied
Company details
Written by the company
Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
Contact info
Buckingham Street 11, HP20 2LA, Aylesbury, United Kingdom
- 01296 468 483
- info@orangegenie.com
- orangegenie.com
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good communication
22 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
I am happy with the service I had with…
I am happy with the service I had with Hayley fast response
21 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley
The Orange Genie Team
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
The customer advisor was really helpful…
The customer advisor was really helpful i guess Hayley , completely satisfied the way she explained.
20 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
It was a great experience.
21 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Thank you Hayley for your ongoing…
Thank you Hayley for your ongoing guidance and patience whilst trying to resolve tax code issues.
20 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Hayley was very helpful
Hayley was very helpful. She went above and beyond to answer my concerns and reassured me that my enquiry will sorted and gave me a time frame
20 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Hayley was extremely informative and…
Hayley was extremely informative and answered all my questions. She was clear and patient. Thanks a bunch
7 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Hi Marcus,
Hi Marcus,
That is absolutely fantastic. Absolutely great customer service.
You responded immediately to an urgent issue.
Keep this for your appraisal.
Thank you so much.
20 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Excellent support
Hayley replied very quickly to my queries and gave detailed responses to my questions and fully explained everything. Highly organised and efficient.
19 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Professional and friendly.
18 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Very polite staff member
Very polite staff member. Johnny was brilliant and helped me well
18 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Marcus explained very well
15 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Hayley was polite positive and very…
Hayley was polite positive and very helpful
15 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Helpful
Johnny gave me detailed help and helped calm my fears about the issue I called about
15 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Great costume service
I was worried about an email so I decided to call , I didn’t have to wait long at all , I talked to Sophia , she was great and very polite .
14 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.
The Orange Genie Team
Marcus Fleming please give him a promotion and deserves to be manager.
14 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Sophia at Orange Genie
I spoke to Sophia yesterday. She was extremely helpful. I would like to thank her for her assistance, assurance and patience.
13 March 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.
The Orange Genie Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.