Orange Genie  Reviews 

1,512
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I started working with OG since January 2024, my initial contact was with Elliott, because of he’s patience and lovely demeanour; I tend to ask for him specifically and he’s a diamond, truly. I’m not... See more

Company replied

Rated 4 out of 5 stars

Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the... See more

Company replied

Rated 5 out of 5 stars

I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show... See more

Company replied

Rated 5 out of 5 stars

Friendly and informative, very easy to talk to, felt I could ask questions and that Elliot definitely wanted to be sure I was comfortable and understood the process and benefits of the company. Plus... See more

Company replied

Company details

  1. Accounting firm
  2. Employment consultant
  3. Human Resource Consulting
  4. Recruitment

Written by the company

Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,512)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience

14 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

Very useful information

Very useful information, and polite too. Great!

14 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

The consultant was very helpful and was…

The consultant was very helpful and was patient while giving instructions on how to troubleshoot.

13 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

Excellent service no problem at all…

Excellent service no problem at all thank you

13 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

I had a talk with Johnny who was a lot…

I had a talk with Johnny who was a lot of help. I asked him two questions to do with my holiday pay and he was very receptive and knew exactly how to help. His etiquette on the phone call was great and he was very polite.

13 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.

The Orange Genie Team

Rated 5 out of 5 stars

Very helpful

Jonny was very helpful and quickly resolved an issue for me

12 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.

The Orange Genie Team

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful

12 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.


The Orange Genie Team

Rated 4 out of 5 stars

Excellent customer service from Marcus

Excellent customer service from Marcus
I had the pleasure of speaking with Marcus over the phone today 11th of March, 2024 and I must say it was a fantastic experience.
He paid good attention to details

11 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.

The Orange Genie Team

Rated 5 out of 5 stars

I must say

I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show G.D.P.R and a keen awareness of the Equality Act towards the client. Finally, l think Hayley is a highly competent memember of Orange Genie. Regards. Miss C Whitlock (client.)

11 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.

The Orange Genie Team

Rated 4 out of 5 stars

Marcus was great

Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the supply process in order to leach money out of our national education system and divert badly needed resources for providing financial services which should be much simpler. The agency sets up jobs for me; I do the work; the school pays; HMRC takes off tax. Why do we need a whole extra profit-making company to manage pay?

7 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.

If you would like to contact us again we are happy to provide further information to you concerning how our company works and the benefits to you.

The Orange Genie Team

Rated 5 out of 5 stars

Thank you

Thank you, Jonny, for your exceptional service! Your prompt response and helpful advice were invaluable. I truly appreciate your support and dedication. Highly recommended!

8 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.

The Orange Genie Team

Rated 5 out of 5 stars

I have requested my payslips and the response is very quick

I have requested my payslips and received a very quick response from Hayley. I am very happy with the service provided. Thank you

8 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.

The Orange Genie Team

Rated 5 out of 5 stars

Great thank you so much I have asked…

Great thank you so much I have asked many questions and each one answered in a satisfying manner

8 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

Outstanding customer service

Hayley was very professional and helpful, keep it up.

7 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.

The Orange Genie Team

Rated 4 out of 5 stars

excellent customer service

Hayley was patient with me. She was clear with my issue an provided appropriate response.

6 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.

The Orange Genie Team

Rated 5 out of 5 stars

Sophia was very helpful

Sophia was very helpful, my query was dealt with in a succinct and friendly manner. Thank you!

6 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.

The Orange Genie Team

Rated 5 out of 5 stars

Excellence

Very helpful and efficient

27 February 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

Provision of past employment details

Quick response, provided required past contracts as requested, very willing to help and facilitate in providing references to new employer.

Execellent Service from Hayley de Ronde the Customer Relationship Manager

6 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.

The Orange Genie Team

Rated 5 out of 5 stars

Call was answered and handled quickly…

Call was answered and handled quickly with information I required.

6 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback.

The Orange Genie Team

Rated 5 out of 5 stars

Marcus at Orange genie

Marcus was incredibly friendly and explained everything really well. Made the process really easy.

4 March 2024
Unprompted review
Orange Genie  logo

Reply from Orange Genie

Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.

The Orange Genie Team

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