My trip to Malta & Gozo was well planned, good administration and effective communication. The Waters Edge hotel in Pretty Bay inMalta, was right on a lovely beach, and the Grand Hotel in Gozo was stu... See more
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Get your Luxury Travel deals with our all-inclusive holiday packages. We customize itineraries for couples, family and solo travellers.
Contact info
1B, 1st Floor, 142 Johnson Street, UB2 5FD, Southall, United Kingdom
- 0208 051 0956
- contact@orbistravels.co.uk
- orbistravels.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 24 hours
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Simon was Great
Simon was Great! He came as a referral from a family member. He was very thorough and delivered everything he discussed right on time. Will use him again!
Our experience was great with Orbis…
Our experience was great with Orbis from the time we arrived at Lisbon to our final departure from Porto. All transfers are easy and 5 star service. Choice of hotels were excellent, 5 star with Bessa Hotel. Special mention to all agents at Orbis specially to Ella Taylor for making our departure smooth. I will use Orbis again. Thank you.
Jenny was a very proficient Orbis…
Jenny was a very proficient Orbis employee. She listened to our needs and requests and worked diligently to get us a trip to remember. Many thanks Jenny for your phone calls, emails and research to get it right!
researched many different options…
Simon researched many different options for us to find what worked best with our schedules. I'm impressed with the responsiveness and consideration. The booking process was so easy!
I appreciate the way your staff…
I appreciate the way your staff operates and help me with my booking.
Special mentioned to Jenny Davies who guide me through all the process. She’s very patient in answering all my question and right away get into my request.
A big Thank you to Jenny!
Mindy Elgert
Simon was so helpful and informative
Simon was so helpful and informative. He explained the elements of the trip in detail and helped us arrange flights that were suitable. Thank you for arranging the transportation to the ferry and return. I would definitely book with you again.
Our first experience with Orbis was a good one.
Our first experience with Orbis was with Simon Brown. We found him helpful, knowledgeable, and very patient with our questions. He was very kind and worked very hard to tailor our prospective trip into one that exactly suited our wishes. He truly seemed to care, and was attentive to our every need, following up quickly and well.
I had a great experience with Russell…
I had a great experience with Russell from Orbis. He was very kind and patient. He never pressured me and was always helpful. I changed my mind a few times and he was very respectful and understanding. I would definitely recommend Orbis/Russell and I will reach out to them again for future traveling plans.
Amazing Simon Brown, best service
I’ve had the pleasure with connecting with travel agent, Simon Brown, for my vacation inquiries. He provided multiple options accommodating my family and me. Moreover, I recommended family members and friends, and we all booked together! Thank you again for your exceptional service. I will be reaching out to you again on my next travels.

Reply from Orbis Travels
I had a good experience with Steve,he…
I had a good experience with Steve,he helped with all my needs for the trip to Iceland, I really appreciate him.Thank you!

Reply from Orbis Travels
We worked with Simon
We worked with Simon; he was very attentive; he listened to what we wanted; put together a trip to Bali for us with all the places we missed on our first visit to Bali. We had to change a few details and he got right onto that. The whole process from initial contact to eveything being booked was only hours and saved us days of planning and looking into eveything. We found Simon very professional and very easy to work with.
Simon was very helpful in getting 5 of…
Simon was very helpful in getting 5 of us booked for our vacation. Thank you Simon for putting this together for us and your helpful information.

Reply from Orbis Travels
same day tickets
the Louvre was sold out but Orbis was able to get us in .

Reply from Orbis Travels
Found me a holiday even though the add said sold out!
I saw this holiday advertsied on TravelZoo but it said it has sold out. I took a chance and called them, a very nice lady by the name of Mia was very helpful and found me dates within the dates requested. Initially the return date was too late but she found an alternative taking off and landing at much more reasonable times. I had a few queries following the booking which were all dealt with extremely quickly and helpfully by Alwin Finch. Would recommend been very pleased with the service received.

Reply from Orbis Travels
2nd time booking with Orbis Travel
I have now booked a holiday via Orbis Travel twice and both times have been excellent. The customer service on both occasions was first class - both pre and during the holiday itself. The staff were concerned to meet my requirements and expectations and did a really good job in matching them. I thoroughly recommend the agency : if what they are offering initially is not what you require, they will help find an alternative destination for you.

Reply from Orbis Travels
South Kore here we come
My parents and I just booked a trip
To Seoul South Korea with Simon Brown. He was very thorough and patient . We were able
To get an affordable vacation and looking forward to our trip in November .

Reply from Orbis Travels
Orbis created a wonderful experience…
Orbis created a wonderful experience and we definitely will use them again.
Simon was always available and his patience with older people was nice and courteous.
Thank you for a fabulous holiday.

Reply from Orbis Travels
Ella was great
Ella was great! earlier we had worked with another staff member but he left the company and Ela picked from there & she managed our unfinished worked perfectly and made sure we received all the information & vouchers on time. I was very skeptical on giving our entire trip to Orbis but soon my trust to the organization became strong! I will definitely use Ella & Orbis for my next trip!
Thank you Ella & thank you Orbis!

Reply from Orbis Travels
Julian was very helpful
Julian was very helpful and we secured desired seats for our return flight, for our upcoming vacation in Croatia. We're still waiting for airlines to make seat options available for our trip there. Julian was professional and courteous.

Reply from Orbis Travels
Excellent service , Orbis travel !
Very satisfied with Orbis travel , first time I used it and glad I did .
There is always someone you can call or email no matter what time or where you are .
Recently has a trip to Portugal and I was impressed how well coordinated they are, my train trip, transportations , nice hotels chosen ; you don’t feel alone because there is always someone there you can text and answers promptly . I had a great time in Portugal , will do future travel with them again . Special mention to Steve and Alwin, especially Steve who was always there when I needed answers anytime , anywhere I was . Glad I went with this company , everything was worth it .
mariaQ.

Reply from Orbis Travels
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