Our agent did a terrific job selling our home and finding a buyer who would work with us as our new home was being built with no defined completion date. Ultimately we vacated and closed on our old ho... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
This page has the latest Orchard reviews from our customers across the country. Orchard makes home buying and selling simple and stress-free. Whether you're a home buyer, home seller, or both, Orchard has created a service to help you avoid many of the obstacles associated with the traditional real estate industry. With Orchard, you'll never miss out on a great home because you haven't sold your current one. You can skip the showings and move into your new home right away. Our team of real estate experts will take care of your home sale and ensure you sell for top dollar on the market. Check out these Orchard reviews to get a preview of our stress-free experience. Our services are available in several markets across Arizona, California, Colorado, Georgia, Florida, Tennessee, Texas, and Washington state.
Contact info
7001 Burnet Road, 3rd Floor, 78757, Austin, United States
- (844) 819-1373
- support@orchard.com
- orchard.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a wonderful experience selling my first home.
I had a wonderful experience selling my home in one if my most toughest seasons of life. Orchard and Agent Greyson provided top tier treatment from start to finish. I honestly can say without them, I would not be in the place I am today.
Easy to work with and helpful
Sign not very visible from the street
Sign not very visible from the street! We circled 10th Avenue 4 times looking for location. There was No parking lot that was aligned with the Orchard restaurant that I went to a couple of years ago, New venue not recognizable! But it did have the plants and chandeliers! Food is now Korean?? But it was pretty good, Drinks were good! Service was good! Price was kind of high for lunch! Open Table was not necessary (but did reserve with them) as the restaurant was quite empty at 1:30 pm
Respect
My team is highly knowledgeable and dedicated to making sure that the seller and the buyer are treated fairly in a friendly professional manner
Orchard keeps me inform what's is going…
Orchard keeps me inform what's is going on with my property
Candice Reid is one of the best agents…
Candice Reid is one of the best agents I have ever used. She is informative and on time and meets all of our expectations.
.
Great transaction!
Our Agent made the sale so easy for us! He took care of scheduling and keeping us informed on offers. The house sold in just two and a half days. We will definitely use Orchard again!
My agent was amazing
My agent was amazing. Not only did he sell my home isd 8 days but he got me in touch with financing as well.
Loved Working with Orchard!
I had a great experience working with Orchard - and especially Jennifer Roberts, our agent! Our house was on the market for a few months, and she really helped us navigate this crazy market. The process of getting our house on the market was very smooth because the team behind Jennifer really talked us through everything. This is the first time we've sold a house, so that was very much appreciated. I'd definitely work with Orchard again.
They worked with me and my wife every…
They worked with me and my wife every step of the way helped and everyone in the process from my agent to the closing agent were awesome
Orchard is the Best Choice
Orchard provided fast and effective service in selling my mother's home. Agent Carlos Jaquez and administrator Mallory King were open, responsive, and active in ensuring we received the service we wanted and getting the price we expected. Fees were low and service was high.
My Orchard Experience
Selling my house with Orchard was a pleasant experience despite the overall stress of moving and buying a new home out of state. The best part was working with my agent, Janice Breau.
Joe Huggins was most helpful
Joe Huggins was most helpful. I like the 670 home warranty program. The staging went well.
The ease with selling my home was nice
The ease with selling my home was nice but in the disappointed. However I was seriously misinformed on what I could expected financially if the house sold at the 90 day mark. Initially I was as told that I could expect additional funds if the house where sold in 90 day time frame but not after 120 days. My house went into negotiations for sale during 90dsy ti.e frame and I did not get any additional funds. Supposedly because the finances were I accurately figured. It seemed like they double charged me twice for sales expenses. I would not trust them again.
Tiffaine
Tiffaine, was wonderful and informative through the whole process. She was there to answer our questions & to make sure we got a fair offer from the buyer.
This is my first time selling a home…
This is my first time selling a home and I’m using Julia with Orchard. She has been phenomenal and the selling process has been very smooth. I will be sure and refer her to everyone.
Straightforward refinance
Straightforward refinance, and all the is were dotted and ts crossed
There was very little communication…
There was very little communication during the listing, I have to contact the realtor every time to ask her what was going on, a lot of the fees were not explained correctly to me up front, I was overcharged for things like lawn maintenance and utility bills after I moved out. An empty house does not have high utility bills but the bills had to be changed into Orchard's name as part of the agreement so I don't know what the bills were but I know what I paid the five years I own the house and it was nowhere close to what they charged me. I felt so alone most of the time without any information which is different than a normal realtor client situation. The only convenient part was that I was able to move out and purchase my other home before we listed my home but It ultimately cost me money. You're giving a percentage to do that which is around 85% of the homes value with the agreement that they will try to sell it for the other 15% or higher to get full value or more but I don't believe we're proactive to do that. I would not use Orchard again I will just do a traditional real estate agency
Gladys Campos was the best and helping…
Gladys Campos was the best and helping me with my cell for my home she works with Orchard homes and she did a phenomenal job thank you Ms Gladys Campos
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








