Orchardhomesurveys Reviews 

100
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally smooth booking process and mention that staff members consistently go above and beyond to provide outstanding support from start to finish. People deeply appreciate the careful attention to detail and the personalized communication offered by the surveyors during every single stage of the evaluation. A few other people also felt that the thorough property assessments and the prompt telephone debriefs received right after the inspection were extremely valuable. Reviewers consistently note that receiving comprehensive written reports quickly makes the entire home-buying process completely stress-free, efficient, and deeply reliable for everyone involved.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional process from... See more

Staff

Users describe positive interactions with staff, highlighting helpful and friendly communication throughout... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication and helpfulness... See more

Response time

Customers report great satisfaction with response times and fast appointment scheduling. Reviewers frequently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear, concise RICS homebuyer report. Excellent price. Easy to book with friendly helpful staff. Chris followed up with phone call on day of survey with any important issues he had highlighted befor... See more

Company replied

Rated 5 out of 5 stars

I’m so pleased with the service provided! The whole process was really easy to arrange online, Chris was super helpful and really thorough in his findings. After completing the survey, he called me st... See more

Company replied

Rated 5 out of 5 stars

I spent quite some time searching for a surveyor to carry out the most important purchase of my life. After reading very positive reviews on Orchard I decided to give them a call. I found them very he... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Chris at Orchard Home surveys. Keeping us up to date on his progress and a very valuable telephone call on the day of the survey after he had completed his task. The written sur... See more

Company replied


Company details

  1. Property Surveyor

Written by the company

Orchard Home Surveys are proud to be your trusted ally in the property purchase process across Bedfordshire and beyond. The primary objective of our site is to provide you with the information and insights you need to make an informed and confident decision when purchasing a home. At Orchard Home Surveys, you will receive exemplary service at a reasonable price. We don't believe that quality has to be expensive. By being independent from estate agents, letting agencies, and lenders, we can provide you with an unbiased, quality survey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to book and thorough

The ease of getting the survey booked in through to receiving the survey and the thorough explanation of the property, it was extremely helpful and a great service.

8 April 2026
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback Francesca, it's always good to know our process is easy for our clients. Happy we could help prioritise the work needed on the property, enjoy.

Rated 5 out of 5 stars

Kept informed

Kept informed. The surveyor called me after he had finished and gave me an update before he wrote it up. It came through a few days later. Very in-depth and efficient and cheaper than most others. One happy customer

26 March 2026
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback Teresa, it's always good to hear from a happy customer! I hope you enjoy your new home.

Rated 5 out of 5 stars

Really good experience from first…

Really good experience from first contact to the finished report.
Chris the surveyor rang us the same day as the survey and gave an update before the full written report.

30 March 2026
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the review Julie, its great to hear about your positive experience with us.

Rated 5 out of 5 stars

Great service from Chris

Great service from Chris. He gave us a quick debrief over the phone right after the survey, which really helped settle our nerves while waiting for the full report. Highly recommended.

5 March 2026
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the kind words Liam, I'm glad the call helped reduce some of your stress as you work through the whole purchasing process.

Rated 5 out of 5 stars

Attention to detail and down to earth

I spent quite some time searching for a surveyor to carry out the most important purchase of my life. After reading very positive reviews on Orchard I decided to give them a call. I found them very helpful with my needs and concerns so I went ahead and instructed Chris to carry out the survey. Chris was very thorough and the survey was easy to read and well structured. I am very happy with Orchard and should I require their services in the future, I wouldn't hesitate to use them again.

9 February 2026
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the comprehensive review Roberto, it is greatly appreciated. We aim to stay focused on our clients' needs and I'm glad we delivered that for you. The best of luck with the remainder of your purchasing journey.

Rated 5 out of 5 stars

Great service!

I had a fantastic service provided - it was quick, survey was done within days of booking. Got a phonecall immediately after the survey was finished - and was reassured accordingly. Report provided was thorough and full of advice. Would highly reccommend!

4 February 2026
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the feedback Onute, great to know the extra advice is useful.

Rated 5 out of 5 stars

Excellent service

Thank you so much- Chris was brilliant. Called me to go through his findings pretty much straight away and provided a detailed but easy to understand report within 3 working days. Excellent service

2 February 2026
Unprompted review
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Reply from Orchardhomesurveys

My pleasure Sabrina, I hope you are completing soon and are ready and packed for the huge distance you have to move :)

Rated 5 out of 5 stars

Very good communication and excellent…

Very good communication and excellent property condition report. This is the second time we have used this company and would definitely recommend.

12 January 2026
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the kind words Richard, they are greatly appreciated. Let's hope that you get over the line this time!

Rated 5 out of 5 stars

Highly recommend!

Chris completed a very thorough and detailed survey on my new home. It was booked in swiftly and he provided great follow up support to discuss the results and answer any questions I had. Thank you!

9 April 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback Daniela, I hope the rest of your homebuying journey went smoothly too.

Rated 5 out of 5 stars

Great service

Great service from Orchard home surveys, was easy to book online and was booked in with the homeowners quickly. Once the survey had been done got a phone call with a brief update about what was found and the full report was finished and sent to me 5 days later. Great service, would use again.

24 November 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the positive feedback Lauren, it's very much appreciated. I hope the rest of your homebuying service goes as smoothly.

Rated 5 out of 5 stars

I would definitely recommend

From initial phone call from the company, to Chris the Surveyor visiting property, I cannot fault the customer service, communication or the great surveying service they provide. After the survey I got a call from Chris to let me know his findings and any improvements that maybe needed urgently, or in the future. All round premium service from initial phone call, to receiving our detailed report, without the premium price tag, Thanks again

13 November 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for your great feedback Mirza, I hope you enjoy your new home.

Rated 5 out of 5 stars

Excellent and attentive service

Due to our last purchase falling through (not because of survey) I had no problem getting in touch with Chris and his team again as soon as we found another property.
From Day 1 speaking to Cassidy and briefly discussing the subject property and the Survey that I required (Level 2) and to obtain the quote. I was notified when the survey was due to be carried out (Thursday) and that it will be done by Chris. Within 24 hours (Friday) I had a phone call (Chris) to discuss the overall result. By close of business on the Monday the full result (65 Pages) was in my 'inbox'. For me this was Professionalism at it's best.

6 November 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the detailed review, this is exactly what we always stive to do and it's great to get the feedback confirming we continue to provide a professional and helpful service.

Rated 5 out of 5 stars

The team at Orchard Home Surveys were…

The team at Orchard Home Surveys were fantastic, quick to action and easy to get ahold of.

As a first time buyer, I found their report easy to understand and their staff friendly.
Unfortunately my sale fell through, but I will be using them again.

1 May 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback. Sorry to hear your purchase fell through, but I'm glad our service was useful to you and appreciate you thinking of using us again.

Rated 5 out of 5 stars

Excellent service

Very reasonable price for L2 survey
Communication very good
Easy to set up account
Survey was most thorough and the surveyor took time to phone and give me a summary prior to sending the report.
Would definitely recommend.

13 October 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback Lesley. I hope you enjoy your new home.

Rated 5 out of 5 stars

Amazing service!

I’m so pleased with the service provided! The whole process was really easy to arrange online, Chris was super helpful and really thorough in his findings. After completing the survey, he called me straight away to inform me of the key points and made time to answer further questions the following week. I highly recommend this company!

20 October 2025
Unprompted review
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Reply from Orchardhomesurveys

Hi Laura, I'm glad we could help you with all your concerns about the property and help you move towards to a successful completion. Best wishes for you in your new home.

Rated 5 out of 5 stars

Excellent communication from Chris and…

Excellent communication from Chris and his colleagues throughout the entire process. We were able to highlight specific areas of concern before the survey and then discuss them in detail with Chris afterward. The report was extremely comprehensive, with a dedicated section we could easily forward to our solicitor. Overall, we’re really pleased we chose Orchard and feel very confident moving forward with our purchase.

16 October 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for your comprehensive feedback for the service our whole team provides. Its great to hear it has helped you move forward smoothly; the very best of luck with the remainder of your homebuying journey.

Rated 5 out of 5 stars

1st Class

Fast , efficient & to the point. Excellent from start to finish.

15 September 2025
Unprompted review
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Reply from Orchardhomesurveys

You don't get much clearer than that! Many thanks Pete.

Rated 5 out of 5 stars

Good service overall, professional and detailed

My Level 2 homebuyers survey was handled by Chris, the report was detailed with initial telephone feedback which was given on the day of the survey, also made recommendations to help me plan for house maintenance. Good service overall. The final written report was also received earlier than anticipated.

30 September 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback Caleb, I'm glad you found the report useful for the ongoing maintenance requirement as well as the current condition. The best of luck with the rest of your homebuying process.

Rated 5 out of 5 stars

Orchard home survey.

Very happy with my Orchard home survey. Chris phoned me after he went in before he wrote the report, which was extremely helpful. Orchard home offered a very competitive price for a level 2 survey. The report itself was brilliant and very detailed. Chris also offered a follow-up chat after I got the report, just incase there was something in it I was unsure of. I haven't needed to follow-up because his report and his first phone call told me everything I needed to know. Thank you Chris. Brett M

9 October 2025
Unprompted review
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Reply from Orchardhomesurveys

Hi Brett, no worries! Many thanks for the great review and the best of luck with the rest of the process.

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