Ordering.co - www.Ordering.co Reviews Reviews 352

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Working with Ordering.co has been an excellent experience from start to finish. Their platform is powerful, reliable, and very well designed for building and operating a marketplace. The technolog... See more

Rated 4 out of 5 stars

Its a good white label paltform. Have been with them for 5 months already. Lots of capabilities. Good design. Value for money. 97% of functionalities work perfectly, the others are a bit junky. The on... See more

Rated 4 out of 5 stars

I was in contact with Ordering.co by about 4 months and the communication was excellent, sales team and tech department did a great job. Using third parties for POS integrations wasn't helpful and we... See more

Rated 5 out of 5 stars

I got my web! thanks to ordering.co team. I think now I understood about ordering.co style in delivering its offering, service & support. It will be the future of B2B style for us. In my countr... See more

Company details

  1. Software company
  2. Computer Accessories Shop

Information provided by various external sources

Create Online Ordering Websites & Native Apps with drivers tracking for restaurants, stores or any start-ups. Call (USA)888-443-6203 , (Germany) 4917684043301


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

352 reviews

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Rated 5 out of 5 stars

Normally when I cancel a subscription I…

Normally when I cancel a subscription I don't write a 5 star review but I thought in this case I should do so as I was quite pleased with this company from start to finish. In my situation I already had a customer base that was using another software and I wanted to find a new provider. I chose Ordering.co without doing enough research first to realize that their platform would not be able to provide the exact same service that I was already offering. Although their platform had 10 times the amount of tech available and almost unlimited customizations that could be done I found in the end that my current business model simply couldn't be transferred over. This was no fault of Ordering.co and to my surprise after 10 days and several tickets and meetings trying to get things to work as I needed them to I asked if cancellation was still an option and they refunded my Platinum service payment and future subscription within 24 hours or requesting it. I felt this review was important to provide so that others would feel confident about working with a reputable team and if my business model changes in the future I would go back to them in a heartbeat. Thanks again and I hope to work together in the future sometime.

21 July 2020
Unprompted review
Rated 5 out of 5 stars

Great product but customization will cost $$$

Definitely a great product!
You will need to take your time and be very patient.
There is a whole ordering university behind this great product with enough documentation and great support by email. If you need customization you will definitely not get a cheap quotation.

15 July 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Tech Support / Customer Service

Ok, so I'm an absolute numpty when it comes to IT. I'm not a coder or a tech whiz but any stretch of the imagination! This is why I just spent a good 3.5 hours with Elliot who was SUPER PATIENT with me, helping me input all the required data to create the apps for my business.

I've worked in customer service for many years and I can honestly say that Elliot is a credit to Ordering.co. His ability to be so patient and get the job done with not one (obvious) facepalm is a miracle!

Thanks again for your help. I have no doubt I'll be calling on it again soon! 😂

2 July 2020
Unprompted review
Rated 5 out of 5 stars

360 support from Technical and Sale

Good support from the Team for our project Okey.My

They are very professional and comitted to solve your problem. You will also get superb support from the sale as well they will add credit to your account so you dont pay for the days of waiting while they solving the technical issue this is very important for the start up company like Okey.My

Thanks Alonso and Arturo to provide us Support.

18 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service Ordering.Co

Excellent service from the speed of installation and the support that Priyabrata K and the entire team of Ordering.co to configure the site and stores, so it is easier to put your online business to work is a highly recommended company for this purpose.
The very efficient sales service and all the functionalities of the application to give the best service to your clients
In any question you have in support, you will receive your answers quickly and with a clear solution.

16 June 2020
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team, they give us all the options and tips to personalize our project in great response times. We feel very confident with Ordering for our project.

12 June 2020
Unprompted review
Rated 5 out of 5 stars

Very efficient software

Very efficient software - user friendly and easy to navigate. Online support is extremely helpful and offers a timely response

10 June 2020
Unprompted review
Rated 5 out of 5 stars

I got my web!

I got my web! thanks to ordering.co team.

I think now I understood about ordering.co style in delivering its offering, service & support.
It will be the future of B2B style for us.
In my country (Southeast Asia), B2B service is mostly driven by offline interaction, like follow ups & meetings.. We are also comfortable in building relationships with our customers & partners.

Since covid-19 pandemic, businesses are trying to change. I feel that ur style is the future for us.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Service, Great support, and flexible customization!

The perfect technological partner. The ordering team has exceeded my expectation all the time! They respect any deal we make and they are willing to go the extra mile to prove that you can rely on the long term.

Sometimes it feels like you have the whole technology company is working just for you, with their care and support. We have been working with them for over a year now and we view Ordering.co as long term reliable partner.

That is because not only that they give the best support and service but also very flexible. You can customize and anything you need to grow your business and take it further. This helps in pivoting and adapting quickly in response to market changes.

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Powerful software for the price. A lot of footwork on the setup, but tons of company generated guides, and extremely transparent with pricing, and helpful. A truely realist company that understands code, and the core concept of "know your software" is second to none.

When I want software that "just works" with random chaos and failures, I would look elsewhere. If I wanted software that was reliable, I would go here.

2 June 2020
Unprompted review
Rated 5 out of 5 stars

We have been very impressed with…

We have been very impressed with Ordering’s support and solutions to our concept.

Our project was not finalized due to private reasons, but to anyone that needs fantastic support and a platform Ordering.co is the way to go.

Good luck to Alonso and his team!

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Recently we used the service to build…

Recently we used the service to build e-commerce multi vendor platform for a whole country. With Ordering.co we did it during few days! It was amazing experience and fantastic customer support 24/7. Super good platform, easy to build, good guidelines and support from management. I loved it!

8 May 2020
Unprompted review
Rated 5 out of 5 stars

Quality code, excellent support! Even gave me a full refund when one of my business needs changed

The folks over at Ordering.co demonstrated to me the utmost integrity. First of all I was able to get on a video call with their CEO and founder Alonso. He was able to quickly answer my questions and was honest about exactly what the software does and does not do. Once we got into the code, we as software developers ourselves were quite impressed with the level of documentation and the quality of their API's. We had assumed we would need quite a bit of support but instead we were able to figure out everything ourselves because the documentation and user guide was so well done. They've got training videos for literally every corner of the platform that are clear and concise.

We plan on working with Ordering.co in the near future as we have need and I personally as the owner of a software development firm would personally recommend them!

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Good software

Good software, good team, I recommend.
It is a complete software for this particular niche, very good organised and structured. I had to translate to my native language and it was piece of cake. Even if you don't get the words correct because of interpretation, you can always come back and correct.
I recommend this software for towns with around 100,000 people, where there is no app present. You probably know everybody in that town. Get all of the shops into the app and you will have a city app. You can let the shops make their own deliveries, you just cash in, % of orders. Go for the One Time Platinum plan, promote daily on social media and you will get success. This can be a full time job and a real business!

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Great and excellent customer service by POL

Great and excellent customer service. Very helpful, patient and understanding people: Sergio and Pol. Especially, Pol was very patient with me and went out of his way to make sure my problem was fixed on my first request. I really appreciate your support to fix the platform. Thank You very much.

26 April 2020
Unprompted review
Rated 5 out of 5 stars

Ordering.co Is Solid

Ordering.co was very helpful in getting the website up and running for us. Professional team, solid onboarding and very good tutorials for UI and admin features. Tech support was knowledgeable, though I wish they had it 24/7. We ended up utilizing another platform, but that was more a personal choice than anything else. We still keep ordering.co in our back pocket for the future.

24 April 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding software and even better 5-star customer support.

I really appreciate that every time I have a question or concern Cofounder Alonso and his team have been available to resolve it.
I had a setup issue happen on my part that was making me give up on this project. Alonso came to my rescue and now I am back on track.
If you are looking for a platform like this that has all the bells and whistles, and the customer support to go with it, you have now found it.
I highly recommend Alonso and his team at Ordering.co.
Thank you so much for helping to make my vision become true.

23 April 2020
Unprompted review
Rated 5 out of 5 stars

One of the great applications

One of the great applications I have seen. Super user friendly and also super easy to manage as an admin. The greatest advantage of all is the ample amount of management tools integrated into the application. Additionally, the ordering.co comes with awesome customer support. The CEO himself got involved in the process of integration of his product to our requirement, which I find admirable. Wish you all the best with ordering.co

23 April 2020
Unprompted review

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