Orelia Jewellery Reviews 

831
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers had a great experience with this company. People genuinely love the stunning and versatile accessories, mentioning that the items look modern, elegant, and pair easily with both casual and formal outfits. Consumers are also very pleased with the wonderful premium packaging and the remarkably quick shipping service experienced during their online purchases. However, some reviewers were not happy with the overall product quality, pointing out that the gold plating faded quickly after only a couple of wears. A few other people also felt that certain delivery complications and unexpected customs fees created frustrating hurdles during their online shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the jewellery is stunning, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, delicate, and... See more

Order

Clients share positive opinions on order, noting that the ordering process is simple, straightforward, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipments arrive quickly and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting affordable jewellery and amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... See more

Company replied

Rated 5 out of 5 stars

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... See more

Company replied

Rated 5 out of 5 stars

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... See more

Company replied

Rated 5 out of 5 stars

I recently discovered Orelia and I'm so glad I did. The range of jewellery is amazing as there is something to suit every one. From the purchase through to the after sales experience, everything is im... See more

Company replied


Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Fashion accessories shop

Written by the company

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Contact info

4.2

Great

TrustScore 4 out of 5

831 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(831)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best jewellery brands out there !

One of the best jewellery brands out there, very beautiful designs, and very good shipping and handling too. Comes in beautiful packaging. And sent out in a timely manner.

24 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Wow, thank you Areej! We appreciate you taking the time to leave such lovely feedback.

Hope to see you again soon!

Rated 5 out of 5 stars

Amazing Jwellery collection

I love their pieces. Chic, delicate and very affordable. I love all the collections and I believe that Orelia has a piece for everyone. 🎀🩷✨

23 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much for such a lovely review!

Rated 5 out of 5 stars

I’m so happy with my recent necklace…

I’m so happy with my recent necklace purchase! The quality exceeded my expectations—it’s beautifully crafted, elegant, and feels really premium. Delivery was fast, and the packaging made it feel extra special. I’ve received so many compliments already. Highly recommend this brand if you’re looking for timeless and stylish jewellery!

12 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Amazing, nothing better than a compliment on what you're wearing. We hope you continue to love it!

Orelia

Rated 2 out of 5 stars

Poor quality jewellery and non-existent customer service

I bought some mid priced jewellery from Orelia and was excited when it arrived. Lovely design. But the necklace broke within three months and is now tarnished too, and to make matters worse, I’ve been emailing them for a month now and have had absolutely no reply. I’m really frustrated and disappointed.

***in response to Orelia’s comment: please could you find the emails I’ve sent to your customer services team instead? I’ve lost my order number so I’ve had to give you personal data like my address to help find it. I’ve sent three or four emails - either directly or via your website with no reply - so you hopefully can find them.***

21 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi there,

Thank you for this feedback, we're very sorry to hear this has been your experience.

If you could please confirm your order number, we would love to take a look at this for you and get sorted as soon as possible.

Orelia

Rated 5 out of 5 stars

I love Orelia for its delicate

I love Orelia for its delicate, timeless style. Each piece adds a chic touch that elevates any look — whether it's for everyday wear or a special occasion. The quality is beautiful, the designs are modern yet subtle, and I always get compliments when I wear them. It's effortless elegance in every detail!

19 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Gina. We hope you find more pieces you love soon!

Rated 5 out of 5 stars

Polished Drop Necklace and Earrings Set

Ordered a beautiful set of the drop polished necklace and earrings in gold and they arrived quickly and packaged in the prettiest envelope and attached care instructions. Dainty set that would suit all ages and would make the perfect gift. I love them!

4 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We love to hear this, Pamela. We're so glad you love the pieces!

Rated 5 out of 5 stars

The most beautiful collection

The most beautiful collection, easy to use website, lots of choice in both gold and silver. High quality items at affordable prices. Highly recommend for special gifts aswell as everyday wear.

16 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Nichola,

Thank you so much! We really hope you love the jewellery pieces you ordered.

Orelia

Rated 5 out of 5 stars

I love the varied styles in Orelia's jewellery

I find Orelia jewellery divers in style, both modern and also antique, there is something for everyone, in terms of design and occasions to wear the jewellery. Orelia is also an innovative brand, also coming up with new designs and styles. Orelia provides inspiration in the way to pair and wear their jewellery. The brand offers introductory discounts and membership advantages. The brand also offers value for money

9 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much, Despina, for such lovely feedback!
We hope you love the pieces you've purchased and continue to come back

Rated 5 out of 5 stars

Nice treatment

They help me and were very clear, respectful and helpful with any doubt I had.

7 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

So glad we could help, Sofia! Anytime!

Rated 5 out of 5 stars

Absolutely in love with Orelia…

Absolutely in love with Orelia Jewellery!

The designs are incredibly beautiful, elegant, timeless, and perfect for any occasion.
You can really see the attention to detail in every piece. The packaging is also stunning, so thoughtfully done and aesthetically pleasing, it makes the whole experience feel special from the moment it arrives.
Highly recommend! 🤍✨

23 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We love to hear it, Melanija! Thank you so much

Rated 5 out of 5 stars

Ring looked as advertised

I brought the Celestial ring from Orelia and it looked just like advertised. Nicely packaged and arrived in a timely manner.
Orelia have a good range of jewellery at a very reasonable price,
I have not experienced any issues with placing or delivery of my ring.

15 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Elaine!

The Celestial Ring is a team favourite from the Modern Romance collection too

Rated 5 out of 5 stars

The best jewellery

The best jewellery company there is. Such good quality and not a rip off like most places these days. Love this company, perfect for gifts and treating yourself.

2 June 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Wow, thank you so much!

Hope to see you again soon, there's always a reason to treat yourself to new jewellery

Rated 5 out of 5 stars

A lovely little jewellery shop online

A lovely little jewellery shop online. I ordered the opal starburst necklace. It arrived quickly, in gorgeous packaging. The necklace itself is stunning. Really impressed

11 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Jennie! Enjoy, we'd love to see you again soon

Rated 5 out of 5 stars

Good

Good experience and delivery

10 February 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We're so glad to hear this, Kiryl. Enjoy!

Rated 5 out of 5 stars

I found that shipping was very quick…

I found that shipping was very quick and the jewellery was packaged well. No issues whatsoever

22 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We're so glad to hear this, Zee!

We hope you love your jewellery

Kind regards,
Orelia

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