Orelia Jewellery Reviews 

831
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers had a great experience with this company. People genuinely love the stunning and versatile accessories, mentioning that the items look modern, elegant, and pair easily with both casual and formal outfits. Consumers are also very pleased with the wonderful premium packaging and the remarkably quick shipping service experienced during their online purchases. However, some reviewers were not happy with the overall product quality, pointing out that the gold plating faded quickly after only a couple of wears. A few other people also felt that certain delivery complications and unexpected customs fees created frustrating hurdles during their online shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the jewellery is stunning, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, delicate, and... See more

Order

Clients share positive opinions on order, noting that the ordering process is simple, straightforward, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipments arrive quickly and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting affordable jewellery and amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... See more

Company replied

Rated 5 out of 5 stars

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... See more

Company replied

Rated 5 out of 5 stars

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... See more

Company replied

Rated 5 out of 5 stars

I recently discovered Orelia and I'm so glad I did. The range of jewellery is amazing as there is something to suit every one. From the purchase through to the after sales experience, everything is im... See more

Company replied


Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Fashion accessories shop

Written by the company

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Contact info

4.2

Great

TrustScore 4 out of 5

831 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(831)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service and quick…

Amazing customer service and quick delivery. I love the necklace that I ordered and I always get compliments.

9 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Pritrica, thank you so much.

Rightly so! Hope to see you again soon

Kind regards,
Orelia

Rated 5 out of 5 stars

Absolutely beautiful Orelia Jewellery

Came across Orelia Jewellery on social media, love the range of different and affordable jewellery on their website. Ordered a new necklace as a treat for myself, delivered arrived within a few working days and packaged really well. The jewellery itself is really beautiful and love how it looks on me. So pretty and classy pieces, perfect for any occasion.

19 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Jen,
Thank you for taking the time to leave such lovely feedback. We hope you continue to love your necklace!

Kind regards,
Orelia

Rated 5 out of 5 stars

Beautiful pieces and great quality

Beautiful pieces and great quality! I love how elegant and wearable everything is. Perfect for daily looks or special occasions. Will definitely shop again!

19 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Kamilla, we love to hear feedback like this!
Hope to see you again soon.

Kind regards,
Orelia

Rated 5 out of 5 stars

The jewellery is stunning!

The jewellery is stunning, the packaging is so aesthetically pleasing and delivery was so quick! 10/10

16 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thanks Alex, we appreciate it! Enjoy your pieces!

Thank you
Orelia

Rated 5 out of 5 stars

Great quality and selection

Orelia Jewelry has a big selection to choose from for every taste. Beautiful pieces of jewelry for every day wear and special occasions. I love their summer collections especially, so many styles that are perfect for your tropical vacation
The prices are affordable and the quality is great

17 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Vaida,

Thank you so much for taking the time to leave such lovely feedback!

This makes us so happy to hear you are loving the new collection for summer! Would love to hear what you've purchased.

Thank you,
Orelia

Rated 5 out of 5 stars

Great quality

Great quality , amazing design

31 January 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Lola. We hope you love whichever piece/s you ordered!

Rated 5 out of 5 stars

Great quality!

Stunning designs & such great quality! I have a couple of pieces & look forward to adding to the collection.

11 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We love to hear this, Andrea! Hope to see you again soon

Rated 5 out of 5 stars

Wonderful customer service!

Recently placed my first order with Orelia, there was a small issue but the customer service team were so helpful and accommodating and sorted it immediately, couldn’t recommend enough!

8 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

So glad we could help, Thaya! Thank you for your feedback, it's much appreciated

Rated 5 out of 5 stars

Best customer service team

I contacted the support team regarding a fault with a product and they were the nicest customer service team I have ever encountered - they were super speedy at sorting a replacement and extremely kind and helpful

5 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Wow, we really appreciate this feedback, Georgia, thank you! So glad to have been able to resolve the issue for you.

Rated 4 out of 5 stars

Gorgeous collection of beautiful…

Gorgeous collection of beautiful jewellery which you have never seen anywhere and affordable range as well.
All sorts of different designs and styles available.

15 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much!

Rated 5 out of 5 stars

I recently bought the most beautiful…

I recently bought the most beautiful butterfly gold ring from Orelia. It’s absolutely stunning. Postage was quick and I received updates. Highly recommend.

8 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you for your purchase, Joanna. So glad to hear you are pleased with your ring!

Rated 5 out of 5 stars

Orelia has a fantastic customer…

Orelia has a fantastic customer service! Definitely worthy of 5 stars! Apparently there was a mistake in my delivery address and the jewelry was unfortunately returned. After a smooth correspondence, they offered to send a new one immediately, which was delivered within a few days. My daughter is very happy with her jewelry and I am with Orelia's service.

1 May 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Camille,

Thank you for reaching out, we're happy to have been able to get a replacement sent out for you! We hope your daughter continues to love her jewellery.

Always happy to help if you need anything.

Kind regards,
Orelia

Rated 5 out of 5 stars

The quality is insane

The quality is insane. All of the pieces are so nice and shinny. If you haven’t ordered yet, you need to try them yourself. Highly recommend.

28 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much, we love to hear feedback like this!

Rated 1 out of 5 stars

Very disappointed

Initial engraved upside down on necklace. Emailed and messaged Customer service 5 or 6 times. Absolutely no response .
Update 13/5. Customer service have been in touch and refunded. Thank you

30 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi S,

We are so sorry to hear this, thank you for letting us know you have not received our responses.

We would love to get this resolved for you as soon as possible! We have re-sent our email communications, hopefully these do not land in a junk box.

If you have not received this, please do give us a call at your convenience and we can explore the best solution for you.

Kind regards,
Orelia

Rated 5 out of 5 stars

Beautiful jewellery

Easy to use website, accurate information on delivery’s/returns and great quality, affordable pieces ☺️

28 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We love to hear this! Thank you

Rated 5 out of 5 stars

Gorgeous jewellery and amazing customer…

Gorgeous jewellery and amazing customer support!

The pieces I have are such amazing quality and they are just so pretty. Perfect additions to my collection.

24 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Charlotte,

We really appreciate this feedback, thank you. Our customers experience with us is incredibly important to the Orelia team.

We hope you love the pieces you ordered, hope to see you again soon!

Rated 5 out of 5 stars

Lovely packing

Lovely packing, lovely earnings, great quality. Absolutely love it and the delivery was very quick.

1 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We really appreciate your feedback, thank you!

Rated 5 out of 5 stars

Gorgeous jewellery ✨️

Gorgeous jewellery at a affordable price,delivery was super quick and the product it got looked exactly like it did online can not fault

14 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We are so glad to hear this, thank you Lorna! We hope you love your order!

Rated 5 out of 5 stars

I absolutely love Orelia

I absolutely love Orelia! Their pieces are not only super stylish and on-trend, but also really well made — you can tell they’re built to last. I’m especially impressed with their waterproof range — it's perfect for everyday wear and still looks as good as new! Such gorgeous jewelry that you can actually rely on.

18 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Elizabeth! We love our waterproof range too, they are some of our favourite pieces. Enjoy!

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