Original Fashion Reviews 

1,299
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

The items provided did not meet the description provided cashmere cardigan and top were polyester at best .Terrible quality. terrible customer service. I returned items at huge cost only to ha... See more

Rated 1 out of 5 stars

Advertised Zara coat reduced £82 to £56. Worst cheapest quality , sizing large but even size 8 daughter can't zip up. Returns to China or they offer 20% refund . No reviews on site youveinder why abs... See more

Rated 1 out of 5 stars

My wife ordered a couple of items, what arrived was nothing like the pictures on the Web site. Enquiring about returning received an email with a link that didn't work. Fortunately Pay Pal refunded th... See more

Rated 1 out of 5 stars

They are of very poor quality, they arnt what they say, thin as anything you can see right through the material, I emailed they offered 20% refund & not return the items, this says everything to me, I... See more

1.0

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TrustScore 1 out of 5

1k reviews

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1.0

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(1,299)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish I could give less than 1 star

I wish I could give less than 1 star. Ordered a denim top and it was such poor quality that I wanted to return it. They try barter with you with a % of refund. I declined and opted to return it for a full refund. Paid for the return only for it to sit at customs for weeks on end. Now no one will respond to my emails. Such a waste of time and money. I hope the people who own and work for this company can sleep at night. Shameful!!!

14 January 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - TOATAL SCAM ARTISTS. THE ITEMS ARE COUNTERFEIT AND THEY DO NOT DEAL WITH RETURNS.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD FRAUD FRAUD KEEP AWAY

Wish I had checked Trust Pilot before purchasing. Order not received, numerous emails just automatic replies from "Lena" asking me to complete a form then asking me to return items to China even though had not received. Now given up and asking Bank to initiate a CHARGEBACK where (hopefully) they can get money back from these Fraudsters.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

Appalling company

Appalling company, claim to be based in UK and Netherland, however everything is operated fron China. Sizing is 3 size smaller than standard UK/European sizing and they make return/refund impossible, it false and decieving advertising. They should be stopped from trading

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid...con artists

Avoid avoid avoid...con artists, scam artists, fraudsters. Not based in the Netherlands, dispatch is from China. The quality of the clothing is shocking and the sizing is not good at all. There shipping and definitely the returns policy is a load of rubbish, having a nightmare getting a response to emails to return items or get a refund from them. Paypal have given up and I have ended up reporting them for fraud to my bank. Terrible. Do not buy anything from them. They are also trading as Mode-Haus. Bases in Netherlands, China and UK...but yet when you need to return anything no response. Shocking.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!

Do not order from this company! Cheap, counterfeit goods, sold at inflated prices. When I tried to return for a refund, I was told to courier back to China at my own expense, only when they confirmed receipt would they issue a refund. I contacted my bank in the end and they have refunded me the cost of the item bought, as Original Fashion's return policy on their website states an address in the EU, not China! Do not order from this company, they are con artists.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. Quality appalling. Ordered for Christmas and didn’t arrive until well after. I contacted Customer Support to find out how to return because of poor quality and received a holding reply and then nothing after that despite sending numerous emails. I then decided to return the item to the Netherlands address. Unfortunately my parcel has just been returned to me as there was an issue at the Netherlands customs as Original Fashion didn’t pick up the parcel. Waste of money and time. I wouldn’t touch them with a barge pole.

30 December 2024
Unprompted review
Rated 1 out of 5 stars

If I could give this minus stars…

If I could give this minus stars believe me i would!!!! Lovely chunky cardigan ordered in XL for my husband, came as a normal cable knit cardigan, massive.hoke in the collar where it has not been stitched together properly!!! Says suede collar, is definitely not!!! Company address on website is Amsterdam, but return address is China, and you have to pay for it!!! Or you can have a 20% refund without returning item, by the looks of the other reviews, I won't get a refund either way!!! Please stop this company from trading, innocent people are looking at what looks like a decent company, ordering what looks like a decent item, only to receive disgraceful products. People get a reply from an initial complaint email and then receive nothing more from them. DISGRACEFUL, DISGUSTING, BIG TIME THIEVES!!!

5 February 2025
Unprompted review
Rated 1 out of 5 stars

We are still waiting for the refund of £49.00 for the jumper we returned the following day due to a very poor quality and no labels on the garment.

I am talking about the Company called 'Original Fashions' If you need to improve your company you should read the reviews of the people who got caught to you! You first mentioned in your website that your company address is in Holland! but the address to return of goods your website stated a warehouse in Birmingham! We are still waiting for the refund of £49.99 for the jumper (poor quality) we returned the next day!

19 February 2025
Unprompted review
Rated 1 out of 5 stars

It couldn't be worse

It couldn't be worse! they have different photos on the website than the actual ones they send to people. believe this is a huge scam

17 February 2025
Unprompted review
Rated 1 out of 5 stars

should of read reviews.appauling…

should of read reviews.appauling quality and not wot they seem on description i ordered a large by mistake as i thought it would be to big for me but it was to small lol and it should of had zip pockets which was a nessessity for me but they came with press studs which are useless.should get a refund or at least another delivery with zipped pockets and xl size but dout they will be bothered as they have my money now

17 February 2025
Unprompted review
Rated 1 out of 5 stars

The clothes are appallingly low quality…

The clothes are appallingly low quality and nowhere near what they look like on the images. When I asked for a refund, I was asked to send the clothes back (TO CHINA) at my expense, or alternatively, receive a 20% refund... I agreed to get the 20% refund but I never got it: customer service keeps answering, in very bad English, that I need to send the clothes back... absolutely useless. STAY WELL CLEAR!!!

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Disaster …should have read the reviews…

Disaster …should have read the reviews before ordering a Christmas sweater early December which arrived after Christmas and of poor quality !!Wasted money sending it back to their Chinese address but tracking says it is held at Customs ….now being blocked on emails and telephone response is blocking !!!
DO NOT WASTE YOUR TIME AND MONEY !

31 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Same as all the other reviews - my dress I ordered was cheap, flimsy and so poorly made it was astonishing. They are now ignoring all my emails to return items. Makes me so angry that companies like this are allowed to continue at the expensive of honest, albeit slightly naive people, that don't always read reviews first. Big learning curve for me... 😔

7 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS COMPANY

I ordered a watch for my son and should have recognised he alarm bells when it suggested I buy two watches of different colours. Took a long while to arrive (as was coming from China) and was a very cheap product. You have to jump through hoops to return anything and are offered the option of a 20% refund if you don't return the goods (the planet-friendly option apparently!!)!! A month later, I'm still awaiting my refund and the company don't reply to my emails. AVOID!

5 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
I have had the same experience as others, although foolishly ordered multiple items so have lost over £300. Items arrived and the quality was so poor for items ranging from £40-80. the material, shape and fit were like a very cheap fancy dress item. tried to return in October and after monitoring on the tracking company I used for months, the package was returned to me yesterday. No refund. I tried to raised through PayPal bit they closed case as I did receive the items, but raising with them again, now that the return has failed.

21 September 2024
Unprompted review

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