Originality.ai Reviews 

1,367
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 571 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team members for providing exceptionally fast, friendly, and efficient assistance with various account and subscription questions. Many consumers and professionals also appreciate the platform for its speed, stability, and overall usefulness in checking online documents for potential plagiarism and automated content. However, some customers also noted ongoing issues with the AI detection accuracy, mentioning that entirely original human-written text was occasionally incorrectly flagged. A few other people expressed frustration when their personal writing consistently received high artificial intelligence scores despite lacking any automated assistance.

What people talk about most

Customer service

Customers had positive experiences with customer service, noting that support agents are genuine, quick to... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the quick responses and... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is a simple and useful tool for... See more

Artificial intelligence

People report ambiguous experiences with artificial intelligence, noting that while many find it to be a... See more

Product

Reviewers mention positive feedback about product, noting it is a great and reliable tool for detecting AI... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the quick responses from your team member Anna! She was awesome and helped me with what I needed quickly and efficiently. You guys are great and helped me a bunch when I was in school, but as... See more

Company replied

Rated 5 out of 5 stars

this is authentic and most reliable. Scans for ai content generated by multiple Gpts. Easy to use and get results in real time. Chrome extension is cool which enables to review in real time while wr... See more

Company replied

Rated 5 out of 5 stars

This tool is great, and most of the time it's very accurate. But the most valuable thing about this company is the customer service. You get really customized service that's personal. You're talking t... See more

Company replied

Rated 5 out of 5 stars

hi! We use Originality a lot for our content workflow, and it is by far the best service on the market for our needs. I’d like to specifically highlight its speed and stability. The only issue we’ve... See more

Company replied


Company details

  1. Software company

Written by the company

Originality.ai is the most accurate AI detector and plagiarism checker for verifying whether content is human-written or likely AI-generated. Built for content marketing, SEO, and academia. Originality.ai detects GPT-5, ChatGPT, Claude 4, Gemini 2.5, Grok 3 and all other Popular AI writing tools with up to 99%+ accuracy and an ~1% false positive rate. It also provides best-in-class plagiarism checking, including advanced paraphrase plagiarism checks. Originality.ai is a patented suite of tools designed to help you publish with confidence, including content optimization and readability scores. With the ability to manage team members and share reports covering AI detection, plagiarism, and readability requirements, Originality.ai is ideal for teams and agencies. Prove your writing is your own with our Chrome extension: https://bit.ly/3Z2BySK To learn more about Originality.ai and its accuracy, read our in-depth accuracy study: https://originality.ai/blog/ai-accuracy


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,367)

587 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is very good

Customer service is very good, you can expect to get an answer almost immediately and get clear instructions how to solve the issue. Recently, Anna helped me with my payment problem and got me back on track in 5 minutes.

16 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your kind review! We’re delighted to hear that Anna resolved your payment issue quickly and provided clear instructions. We’ll be sure to share your feedback with her!

Rated 5 out of 5 stars

I primarily use Originality.AI for AI Detection...

I primarily use Originality.AI for AI detection purposes and it has done a great job so far. Customer service is also great! Ellie was very helpful and quick to respond.

15 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for sharing your experience! We’re delighted that Originality.ai has been effective for your AI detection needs. We’ll be sure to pass your kind words along to Ellie!

Rated 5 out of 5 stars

Anna assisted me with great…

Anna assisted me with great professionalism. I was able to get my questions answered.

14 September 2026
Unprompted review
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Reply from Originality.ai

Thank you for your review! We’re glad Anna provided professional assistance and answered all your questions. We’ll be sure to share your kind feedback with her!

Rated 5 out of 5 stars

Great Service

I have previously tried to resolve an issue, but today, I was assisted by an employee who was very helpful. Thanks to Jeimy

13 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad Jeimy was able to provide the helpful support you needed and resolve your issue. We’ll be sure to share your kind feedback with her!

Rated 5 out of 5 stars

This is really incredible service…

This is really awesome service providing the most accurate AI report and it can be relied upon and it is very affordable compared to other sites, Jeimy was incredible in providing support.

13 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your wonderful review! We’re thrilled that you find Originality.ai accurate, reliable, and affordable. We’re also glad Jeimy provided incredible support.

Rated 5 out of 5 stars

very accurate tool

very accurate tool, helps me keep my assignments clean. customer service is always very helpful and kind.

13 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad Originality.ai helps you review your assignments and that our customer support team has consistently been helpful and kind.

Rated 5 out of 5 stars

Prompt and on-point action

Alexa was very prompt in responding and has addressed my concern on point. It was fixed in a matter or mins and didn't have any hassle at all. I'm very much satisfied

11 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for sharing your experience! We’re delighted that Alexa responded promptly and resolved your concern within minutes. We truly appreciate your support!

Rated 5 out of 5 stars

This has been a very helpful tool

This has been a very helpful tool, and even when I had an issue with losing credits I had paid for, the Ellie was extremely responsive and helpful.

9 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad that Originality.ai has been a helpful tool and that Ellie was able to resolve your credit issue quickly. We truly appreciate your support!

Rated 5 out of 5 stars

I have been using for almost a year

I have been using for almost a year , Right people and perfect tool ever.

Specially , Thank you Anna !!

9 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for being with us for nearly a year! We’re thrilled that you’ve had such a positive experience with both our tool and team. We truly appreciate your support!

Rated 5 out of 5 stars

It's pretty good i can't even lie

It's pretty good i can't even lie, It helps me with my scripts.

30 August 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks for the great review! We’re glad Originality.ai has been helpful with your scripts. We appreciate your support!

Rated 5 out of 5 stars

Anna helped me out when I screwed up

Anna helped me out when I screwed up, and I was very appreciative for the fast and generous response.

6 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad Anna could resolve the issue quickly and provide such helpful support. We’ll be sure to share your kind words with her!

Rated 5 out of 5 stars

Great support

Great support. They take the time to answer all your questions.

6 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad our support team took the time to answer all your questions. We’re always happy to help!

Rated 5 out of 5 stars

It never misses or misinterpreted AI…

It never misses or misinterpreted AI detection. A 60% AI-detected on Originality is a 100% on Turnitin. Impressive Originality just the tiniest but and you have no problem with Turnitin.

5 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad you’ve found Originality.ai reliable and helpful when reviewing your content. We truly appreciate your support!

Rated 5 out of 5 stars

IMMEDIATE RESPONSES AND DETAILED…

IMMEDIATE RESPONSES AND DETAILED EXPLANATION ABOUT INQUIRIES.FOR EXAMPLE, ELLIE 'S ASSITANCE AND EXPLANATION ON THE SCAN RESULT I GENERATED THIS EVENING WAS EDUCATIVE AND SO GOOD. WEL DONE, ELLIE.

4 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your wonderful feedback! We’re delighted to hear that Ellie responded quickly and provided a clear, helpful explanation of your scan results.

Rated 5 out of 5 stars

GREAT!

GREAT! its amazing

4 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you! We’re thrilled to hear you’re enjoying Originality.ai!

Rated 5 out of 5 stars

Great and fast support!

"Anna was extremely kind and helpful! She resolved my credit issue quickly and efficiently. Great customer support and service overall!"

3 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad Anna resolved your credit issue quickly and efficiently. We’ll be sure to share your kind feedback with her!

Rated 5 out of 5 stars

I had a problem with credits

I had a problem with credits, and they solved it in a friendly way and probably under 2 minutes. Good stuff

2 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad our team resolved the issue with your credits quickly and provided a friendly experience.

Rated 5 out of 5 stars

Perla was great in explaining how originality works

Perla was great in explaining some of the features of the google chrome extension as well as improve my understanding or originality in general.

2 September 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your review! We’re glad Perla helped you better understand our Chrome extension’s features and Originality.ai overall.

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