OrpianReviews 

111
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Very prompt delivery. Reliable couriers. Good quality masks. Strong material. Easy to wear. Good value for money.

Rated 3 out of 5 stars

Ordered these masks because they were made in UK and expected to pay more for this. One box was damaged on arrival and it states on box do not use if so. I immediately contacted customer service, but... See more

Rated 5 out of 5 stars

Good experience with Orpian. Order status could be tracked and my order was delivered via Royal Mail. This is second time I’ve ordered from Orpian - items received within few days and as described. M... See more

Company replied

Rated 3 out of 5 stars

Did Well: Purchasing was straightforward, and order arrived swiftly. Room for Improvement: Boxes of 50 Facemasks were not sealed and packaging was just a plastic cover so boxes arrived out of shape a... See more

Company details

  1. Medical Equipment Supplier

Written by the company

Orpian® are a UK manufacturing company, specialising in the production of Type IIR (99% BFE) Medical Face Masks. Our facility ensures the highest standards of hygiene from material to packaging. All masks are provided in sealed packs of 5 helping prevent cross-contamination. Orpian® are Approved NHS Suppliers, MHRA number - 11838.


Contact info

4.0

Great

TrustScore 4 out of 5

111 reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(111)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and arrived well…

Excellent product and arrived well packed. Description exactly as on website so very pleased.

11 January 2022
Orpian logo

Reply from Orpian

Hi Kim,

We're glad you were happy with the premium quality of our masks. Thank you for your valued custom.

Regards,

Orpian

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery. Highly recommend.

10 January 2022
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Reply from Orpian

Hi Shivani,

Thank you for the feedback. We're pleased to hear you are happy with your order.

Regards,

Orpian

Rated 5 out of 5 stars

Arrived fairly quickly but what an…

Arrived fairly quickly but what an excellent product. Far superior to others I’ve tried. Fitted well and no steamed up glasses

10 January 2022
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Reply from Orpian

Hi Mrs Geldart,

We're glad to hear you were happy with the premium quality of our masks. We look forward to your future custom.

Regards,

Orpian

Rated 5 out of 5 stars

The masks appear to be good quality

The masks appear to be good quality, good customer services, very quick response to a question will use again.

10 January 2022
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Reply from Orpian

Hi Gary,

We're glad to hear that you were happy with the product as well as the services provided. We look forward to your future custom.

Regards,

Orpian

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality products.

10 January 2022
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Reply from Orpian

Hi,

Thank you kindly for the feedback on your purchase.

Regards,

Orpian

Rated 4 out of 5 stars

Masks are sturdy

Masks are sturdy. Did take about 10 days to arrive but that would be down to Christmas and New year deliveries.

8 January 2022
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Reply from Orpian

Hi Carole,

Apologies for any delays in receiving your masks. We are aware Royal Mail has had some delays over Christmas but are glad to hear you are happy with the quality.

Regards,

Orpian.

Rated 5 out of 5 stars

Not suitable for the FFP2 masks.

They appear to be a good idea and they work with the normal blue medical masks. I bought them in the hope that they would resolve my particular problem. I recently purchased a large number of FFP2 masks, (Duck Bill Masks) but found the ear loops to be too short so that after eventually getting the loops over the ears they slowly crept forward before popping off. I had hoped that the Orpian Face Mask Straps - Easi-Fit would resolve this issue but alas no, when one end is attached to the ear loop there is no way it will reach the other ear loop, a good 3 - 4 inch short fall. It was worth a try and they do appear to work with the normal medical face mask but not the FFP2.

6 January 2022
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Reply from Orpian

Hi Jon,

The fit of the straps relative to the head is shown in the images of the product. They are designed to hold the loops behind your ears. Unfortunately if the masks you have are too small to fit over your ears the easi-fit straps will not be able to assist as that is not their intended purpose. As the issue seems to be with the masks being too small, we would be grateful if you would reconsider your review.

Regards,

Orpian

Rated 5 out of 5 stars

Face Masks

Good service. Fast delivery.

2 January 2022
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Reply from Orpian

Hi,

Thank you very much for the feedback.

Regards,

Orpian

Rated 5 out of 5 stars

Excellent service

Excellent service. Very fast delivery and high quality product.

2 January 2022
Orpian logo

Reply from Orpian

Hi Christine,

It's great to hear you were happy with the service and our masks.

Regards,

Orpian

Rated 5 out of 5 stars

Quality Facemasks

Quality Facemasks that look & feel a million miles better than the imported options

26 December 2021
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Reply from Orpian

Hi David,

We're glad you were impressed with the quality of our masks. We look forward to your future custom.

Regards,

Orpian

Rated 5 out of 5 stars

Face Masks

Good Quality Face Masks from a UK based company. Arrived quickly. Highly Recommended.

25 December 2021
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Reply from Orpian

Hi Tracy,

Thank you for your review and feedback.

Regards,

Orpian

Rated 5 out of 5 stars

Excellent quality masks

Masks arrived promptly, very good quality, competatively priced and made in the UK, will definately buy from again. Highly recommend.

24 December 2021
Orpian logo

Reply from Orpian

Hi Gordon,

We're glad you were happy with your purchase and look forward to your future custom.

Regards,

Orpian

Rated 5 out of 5 stars

Delivered in good time

Delivered in good time. No issues. Product excellent. Thank you

23 December 2021
Orpian logo

Reply from Orpian

Hi Jayne,

Glad to hear you are happy with your items. We look forward to seeing you again.

Regards,

Orpian

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