OrpianReviews 

111
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Very prompt delivery. Reliable couriers. Good quality masks. Strong material. Easy to wear. Good value for money.

Rated 3 out of 5 stars

Ordered these masks because they were made in UK and expected to pay more for this. One box was damaged on arrival and it states on box do not use if so. I immediately contacted customer service, but... See more

Rated 5 out of 5 stars

Good experience with Orpian. Order status could be tracked and my order was delivered via Royal Mail. This is second time I’ve ordered from Orpian - items received within few days and as described. M... See more

Company replied

Rated 3 out of 5 stars

Did Well: Purchasing was straightforward, and order arrived swiftly. Room for Improvement: Boxes of 50 Facemasks were not sealed and packaging was just a plastic cover so boxes arrived out of shape a... See more

Company details

  1. Medical Equipment Supplier

Written by the company

Orpian® are a UK manufacturing company, specialising in the production of Type IIR (99% BFE) Medical Face Masks. Our facility ensures the highest standards of hygiene from material to packaging. All masks are provided in sealed packs of 5 helping prevent cross-contamination. Orpian® are Approved NHS Suppliers, MHRA number - 11838.


Contact info

4.0

Great

TrustScore 4 out of 5

111 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(111)

16 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

Good service. Delivery arrived on time. Reliable

22 December 2021
Orpian logo

Reply from Orpian

Hi Jose,

Thank you for your custom and feedback. We hope to see you again in the future.

Regards,

Orpian

Rated 5 out of 5 stars

We wanted to buy British

We wanted to buy British - so we deliberately bought from this Company and are very happy with box of face masks.

21 December 2021
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Reply from Orpian

Hi David,

We are pleased to hear you are happy with your masks and that you chose to buy British. Thank you for your custom.

Regards,

Orpian

Rated 5 out of 5 stars

"They’re comfortable and my glasses…

"They’re comfortable and my glasses don’t fog up. The strings are soft and don’t pull on my ears, which is such a relief. I like my cloth masks but they can make my face hot and steam my glasses if I don’t adjust them just right. I was looking for a quick face mask buy for my daughter I’m so glad that you had them in stock. "These Blue face masks are a great basic to keep on hand. They come in a pack of 50, so you won't need to order a new box every other day. Plus, each mask has three layers of fabric for added protection. The delivery came very quickly and quick in hand. I have less worry as I have some stock. The Orpian Disposable with 3-ply surgical mask as describe as received and even given include how to wear? Therefore I given 5 stars for quality and quantity and recommend to all parents and adults.

17 December 2021
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Reply from Orpian

Hi Salina,

We're pleased to hear you are happy with the items. We use the highest quality materials to manufacture our masks. We're happy to hear you would recommend us.

Regards,

Orpian

Rated 4 out of 5 stars

Made in England

Made in England - at last, British made goods! These look to be well made although too soon to have tried them yet. Arrived promptly, and I would have given 5 stars had I been advised when they had been despatched, and if the ear loops were black to match the front, rather than white.

16 December 2021
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Reply from Orpian

Hi,

We're glad you decided to buy British and are happy with the quality of our masks.

Regards,

Orpian

Rated 5 out of 5 stars

Happy Customer

Ordered the masks late on a Saturday, order processed and Royal Mail delivered early doors Wednesday. x1 happy customer.

15 December 2021
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Reply from Orpian

Hi Andrew,

We're glad you were happy with the service and your items.

Regards,

Orpian

Rated 5 out of 5 stars

Great service

Great service. Quick delivery. Good quality masks

15 December 2021
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Reply from Orpian

Hi Susan,

We are glad to hear you were happy with the masks. Thank you for the review.

Regards,

Orpian

Rated 5 out of 5 stars

Great product and the delivery charge…

Great product and the delivery charge was low and came quickly without any fuss. So top marks
Thanks Orpian .

14 December 2021
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Reply from Orpian

Hi Ian,

Thank you very much for the feedback. We're glad you were happy with your purchase.

Regards,

Orpian

Rated 4 out of 5 stars

All good

All good. Many thanks

11 December 2021
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Reply from Orpian

Hi Richard,

Thank you for the review. We hope to see you again in future.

Regards,

Orpian

Rated 5 out of 5 stars

Very good made in UK face mask

Very good made in UK face mask, fast delivery with 99% BFE and PFE.

31 October 2021
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Reply from Orpian

Hi Owen,

We're glad you are happy with the quality of our products. We go to great efforts to ensure our masks are made to the highest standards.

Regards,

The Orpian Team

Rated 3 out of 5 stars

Delivered reasonably quickly but better packaging required

Delivered reasonably quickly. The packaging could have been better. The two boxes were placed in a loose plastic bag and the boxes were all battered by the time they arrived. Masks all ok but couldn’t keep boxes for storage.

30 October 2021
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Reply from Orpian

Hi Mrs Ferguson,

We're sorry to hear that your items did not reach you in perfect condition. We will look to see what can be done with the Royal Mail to ensure our items always reach our customers in the best condition.

Regards,

The Orpian Team

Rated 5 out of 5 stars

excellent quality

prompt delivery. well packaged and excellent quality

26 October 2021
Orpian logo

Reply from Orpian

Hi Simon,

Thank you for leaving a review on your order. We're very pleased to hear you here happy with the quality of our product.

Regards,

The Orpian Team

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, the masks are comfortable, my 3rd order and will keep ordering:)

21 October 2021
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Reply from Orpian

Hi Mrs Lindsey,

Thank you very much for your valued custom. We look forward to seeing you as a customer again.

Regards,

The Orpian Team

Rated 5 out of 5 stars

Excellent product made in UK

The product arrives promptly and the masks are of high quality I gave never had one of the elastics break.

6 September 2021
Orpian logo

Reply from Orpian

Hi Howard,

Thank you very much for your review. We take pride in making the highest quality face masks available. We look forward to having you as a customer again in future.

Regards,

The Orpian Team

Rated 5 out of 5 stars

Nice to use a British company

Nice to use a British company and product. Took the opportunity of a good deal.
The response and quick service was excellent

20 August 2021
Orpian logo

Reply from Orpian

Hi John,

Thank you for buying British and doing your part to protect the nation's health. We look forward to your future custom.

Regards,

The Orpian Team

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