OrthoFlexx Reviews 1,003

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 719 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the product's durability, strength, and overall quality. Customers consistently find the insoles provide excellent arch support, making walking enjoyable and comfortable, even for those with conditions like flat feet or plantar fasciitis. Many people appreciate the significant difference these insoles make in alleviating foot pain and improving posture, often preferring them over custom orthotics. The customer service is also frequently praised for being superb, prompt, and helpful, especially when addressing issues like incorrect sizing or product exchanges. However, some people were dissatisfied with the product itself, finding it uncomfortable, too soft in the front, or that the arch support did not sit correctly, exacerbating pain.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its strong, well-made insoles that... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and strength of the... See more

Order

People report positive experiences with the ordering process, finding it easy to order and praising the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the superior support and... See more

User experience

Clients share positive opinions on user experience, with many finding the insoles to be very comfortable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more

Rated 5 out of 5 stars

Great strong insoles well made and value for money, Soft and comfortable was reluctant to buy at first but will look for another pair as perfect for my flat feet with great support. Happy customer !... See more

Rated 5 out of 5 stars

My foot pain is metatarsalgia, not plantar fasciitis at all. On the first wearing of the insoles I felt those bones shifting. The insoles being the full length of the foot, the significant strong arch... See more


Company details

  1. Orthopaedic Shoe Shop
  2. Orthotics & Prosthetics Centre

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great purchase

I used many different types of arch support insoles, but none of them were as solid, sturdy, and supportive as OrthoFlexx.
They were delivered in just a few days.
Love them!!

20 April 2026
Unprompted review
Rated 4 out of 5 stars

I found them very comfortable but.....

I found them very comfortable and they have helped me from my feet all the way up to my hips.
The only problem I found and the reason for only 4 stars is the size. The insole I ordered was supposed to be for up to a size 13 shoe. I wear a size 13 shoe and when I installed them I found them too short. Short enough to leave at least a 1/2 inch gap at the heel. This causes discomfort.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Wrong size…no worries!

Somehow, I accidentally ordered the wrong size despite checking the size chart. The replacement process was very easy, and the people in customer service were so kind!
The insoles are perfect. I have expensive orthotics made by a podiatrist, and OrthoFlexx insoles are just as good! I will be ordering more so I don’t have to keep changing insoles every time I wear different shoes.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything about my purchase wa great

Everything about my purchase wa great! The insoles fit perfectly in my shoes and my feet and ankles haven’t felt this good in over a year, since I started working on hard floors. Such a big difference!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Diagnosed with 'flat' feet

Diagnosed with 'flat' feet! And doctor recommended custom insoles! Wasn't a good solution for me due to price and the aggravation of having to change from shoe to shoe!

So he recommended a very good but somewhat pricey insert. I bought 3 pair but still wanted a more economical alternative. I have tried 2 brands from FB ads and the orthoflexx are the best value for the money so far

1 April 2026
Unprompted review
Rated 4 out of 5 stars

So far so GOOD

So far so GOOD! Wish it was a bit wider for my wide feet. It has helped with most of my ailments.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I was a regular sufferer of Plantar…

I was a regular sufferer of Plantar Fasciitis, with regular visits to a podiatrist when it occurred. aThe podiatrist gave me some relief after several sessions, but it came back over time.
Then I discovered Orthoflexx , to say I was suspect of their claims would be an understatement. However my concerns were unfounded, I ordered two pair just to give it a go! within 5 days of wearing the Orthoflexx product my plantar fasciitis appeared to be gone.It is now a year that I have been wearing the inserts and my feet feel fantastic, they are remarkably comfortable and easy to use. I will definitely buy them again as required.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Well when I first put the Orthoflexx in…

Well when I first put the Orthoflexx in my shoes it felt like I could stand up straight again, I have had a right ankle surgery on my rt foot and a knee surgery on my rt knee and they really helped me out with my balance I absolutely loved that feeling again, thank you so much for everything.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

OrthoFlexx was easy to deal with in my…

OrthoFlexx was easy to deal with in my ordering process. My insoles came quickly too! I loved the way I could remove the original inserts from some old, but loved sneakers and replaced them with the Orthoflexx and now I can feel good in them once again.
Thanks!

2 May 2026
Unprompted review

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