Ospeka Reviews 

206
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

This business is a con artist. I purchase an item on Pinterest and when I receive it, it was totally different from the picture. During the time I was waiting on the delivery, they never communicated... See more

Rated 5 out of 5 stars

Lovely watch strap - got the silicon band and it’s just like Apple but so much better value for money! The note, discount code and chocolate in the package were such a lovely touch. Great customer ser... See more

Rated 5 out of 5 stars

I’ve ignored the persistent requests for a review for a while, as I’ve never understood how anyone can provide useful feedback without having properly used the item for a period of time. It’s been a f... See more

Rated 1 out of 5 stars

Everything has been going well until I tried to initiate a warranty return after my watch band started peeling off after just a few uses, enquiry sent , email follow up and guest what, I got ghosted... See more

Company details

  1. Online marketplace

Written by the company

At Ospeka, we believe that owning luxury Apple Watch Straps, iPhone Cases and Apple Accessory items should be affordable. We carefully curate and test selected high quality Apple Watch bands and iPhone accessories. Apple Watch Straps and Apple iPhone accessories have a new home! 🚚 Free UK Royal Mail Delivery.


Contact info

3.4

Average

TrustScore 3.5 out of 5

206 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(206)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great device

Great device. Space saving. Bought 2. Fast delivery with an extra little personal touch. Recommend company.

20 October 2023
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Super fast arrival of a loop watch strap for Apple Watch (that fits unlike other makes - XS size). A few personal touches like a note and a chocolate enclosed, made it!

24 October 2023
Rated 1 out of 5 stars

Not leather

Not leather!
I ordered as advertised as leather but it’s just a generic cheap plastic strap the same as the £6 ones on various auction sites. It’s started to split after less than two weeks. I’ve left this review as they kept asking for one but I could only leave a negative and when I did they removed it from their site. So I thought I’d rewrite it here.

15 October 2023
Unprompted review
Rated 1 out of 5 stars

Broke straight away

Broke straight away

18 September 2023
Ospeka logo

Reply from Ospeka

Jodie, we sincerely apologize for any inconvenience you've experienced. We thoroughly inspect all our products before shipping, but occasional human errors may occur.

To ensure customer satisfaction, we offer a 100% satisfaction guarantee with a 14-day no-questions-asked return policy. Additionally, our products are protected by a 12+12 month guarantee for added peace of mind.

We have processed a full refund for you, and if you decide to give us another chance, we are committed to ensuring that you will be completely satisfied with your purchase. Thank you for sharing your feedback.

Rated 1 out of 5 stars

Just another dropshipper

Just another dropshipper - buying cheap items from Chinese whole sellers and charging much higher rates for them.

Just Google any product image on their website and you’ll see that the same item is sold (often cheaper) by multiple other resellers

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Good quality, fast delivery

Fast delivery, well-packaged, good quality strap, and hand-written thank you note for a nice personal touch. Would definitely buy again.

19 September 2023
Unprompted review
Rated 1 out of 5 stars

The item was not good at all bad item

The item was not good at all
I don’t like it and not fit for the watch just waste of money

21 August 2023
Ospeka logo

Reply from Ospeka

Mohamed, we appreciate your feedback. We are sorry to hear that your purchase didn't meet your expectations. For this reason, we offer a 14-day no-questions-asked return policy because we take our customers' satisfaction seriously. Additionally, all our products come with a 12+12 month guarantee, so our customers can have peace of mind. If you need any assistance, don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant straps

Brilliant straps (Alpine Loop and Trail Loop) with lovely packaging, personal service, and fast delivery. I wouldn’t go anywhere else (including Apple). Highly recommended.

22 August 2023
Rated 3 out of 5 stars

Nice looking strap but starting to frey…

Nice looking strap but starting to frey at edges after 4 weeks

18 July 2023
Ospeka logo

Reply from Ospeka

Iain, thank you for your feedback. Since your purchase is covered by our 12+12 guarantee, please don't hesitate to contact us, and we will be more than happy to send you a replacement product :D

Rated 5 out of 5 stars

I have only had this replacement strap…

I have only had this replacement strap about a week! After a failed strap which was eventually replaced after a few to many chase up emails, however one criticism I do have is the strap is only just borderline big enough to get over my hand before doing it up.

18 July 2023

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