OTAA Reviews 1,345

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, including ties, bow ties, and shirts, often noting the excellent materials and craftsmanship. Many people appreciate the wide selection of items, colors, and styles available, finding exactly what they need. The delivery service is consistently highlighted as fast and efficient, with orders often arriving ahead of schedule. Consumers also commend the thoughtful and creative packaging, which adds to the overall positive experience. However, some customers experienced issues with sizing, finding that products did not fit despite using the company's size guide. A few reviewers also noted discrepancies between product images online and the actual color of items received. Additionally, there were occasional mentions of plastic packaging, which some felt was excessive, and a small number of people received items with minor defects like stains or creases.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, unique designs, and overall... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the quality of ties, bow... See more

Delivery service

Consumers express high satisfaction with the delivery service. Many reviewers highlight the incredibly fast... See more

Order

Clients share positive opinions on order. Many customers found the ordering process simple and easy, with... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the easy navigation, the... See more

Based on these reviews

Rated 5 out of 5 stars

Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got... See more

Company replied

Rated 5 out of 5 stars

Having bought numerous bow ties and pocket squares, they have always delivered in-terms of quality, price and more importantly...style!! OTAA bow ties, add that finishing touch that always gets notic... See more

Company replied

Rated 5 out of 5 stars

My husband absolutely loves his tie pin but I think he loves the card that came with it even more - he displays it on his bedside table. :) Everything about this shop was terrific. I loved the box i... See more

Company replied

Rated 5 out of 5 stars

I ordered an emerald green paisley self-tie bow tie and matching pocket square, received ahead of schedule! They were perfectly as ordered! My wife was very happy, as now we’ll complement each other’s... See more

Company replied


Company details

  1. Fashion accessories shop

Written by the company

OTAA is a handmade necktie specialist and luxury shirt maker, dedicated to crafting meticulously hand-stitched ties and premium tailored shirts that redefine sophistication. Every necktie, from classic designs to skinny ties, bow ties, and knitted ties, is crafted by hand using premium fabrics that exude timeless style and durability. Our luxury shirts are tailored to perfection, designed to complement our handcrafted ties and elevate your wardrobe with a sharp, modern fit for any occasion—whether it's the boardroom, a wedding, or a black-tie event. OTAA’s commitment to craftsmanship has earned global recognition, with Fox News calling us “The Best Ties in the World,” GQ stating “OTAA has got pretty much every style of tie you could dream of,” and the Daily Mail highlighting us as “The brothers who have made it their mission to smarten up the average Aussie man.” HuffPost describes OTAA as “chock full of quirk, and customers love it.” With fast shipping, premium quality, and a passion for detail, OTAA delivers unmatched excellence in handmade neckties and luxury shirts. Elevate your style with a brand that blends craftsmanship, originality, and refinement—because looking sharp is a way of life. Visit www.otaa.com to discover more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Looking forward to updating my wardrobe

The search engine was useful, ordering was simple and delivery was quick. the designs I chose were unlike those I had seen elsewhere. Very satisfied and looking to upgrade my wardrobe again in the future.

10 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Finding designs you haven't seen elsewhere is exactly what we're going for, Brendan. Glad the experience from search to delivery held up end to end. The wardrobe upgrade can continue whenever you're ready.

The Brothers at OTAA

Rated 5 out of 5 stars

Great first purchase

Good products. Nice packaging. Excellent delivery.

18 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Three for three, glad the whole experience landed well. Hope it's the first of many.

The Brothers at OTAA ⚓️🌴

Rated 5 out of 5 stars

Great choices and reasonable prices

Great choices and reasonable prices. Wuick shipping. Excellent service overall. Thank you

16 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Nina, that covers all the boxes we care about. Glad the whole experience held up — hope to see you back in the range soon.

The Brothers at OTAA

Rated 5 out of 5 stars

Easy to order, fun company

Easy to order. Great descriptions of articles. Fun engagament.

17 March 2026
Unprompted review
OTAA logo

Reply from OTAA

The descriptions are something we genuinely sweat over, David — good to know they're earning their keep. Easy ordering and a bit of personality along the way is exactly the experience we're going for.

The Brothers at OTAA

Rated 5 out of 5 stars

I could not be happier with OTAA

I could not be happier with OTAA! I placed an order for 8 items in the morning, received a shipping notification by lunch time and received my order the next day! I am thoroughly impressed and the product is divine. Not to mention the HILARIOUS spiel in their confirmation and shipment emails, someone definitely put effort into those and it was great marketing, very unique. Will definitely be ordering from them again and singing their praises! Thanks so much guys!!

15 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Madeline, the person who wrote those emails is going to be very pleased to hear this. Genuinely. Eight items, next-day delivery, and you still found time to notice the copy — that's the kind of review that hits differently.

Sing away, and we'll keep earning it.

The Brothers at OTAA

Rated 5 out of 5 stars

Size and material of the ties so far…

Size and material of the ties so far excellent

10 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Hafez, size and material are the two things that make or break a tie — glad both are landing well.

That "so far" tells us you're a regular, which we appreciate more than you know.

The Brothers at OTAA

Rated 5 out of 5 stars

Great but freebie is underwhelming

Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got excited to get something free after spending a couple hundred but kind of feels like your chucking in crappy product to get rid of it since a random plum pocket square is pretty useless.

25 February 2026
Unprompted review
OTAA logo

Reply from OTAA

Phil, appreciate the honest feedback — and congrats on the wedding. Glad the ties, bow ties and pocket squares worked well for the whole crew.

On the freebies — fair point. They're optional bonus items we offer at certain spend thresholds, and you get to add them to your cart yourself before checkout. They're based on what we have in stock at the time, so unfortunately we can't match them to specific orders. We get that a random colour isn't always useful, and that feedback genuinely helps us think about how we improve the offering.

If there's anything else we can help with, our team is always around.

The Brothers at OTAA ⚓

Rated 5 out of 5 stars

OTAA - 100% On Point!

I needed to find a bow tie in a specific colour and I found it easily on OTAAs website. Then due to the excellent filtering system on the site, it pointed me to another bow tie and pocket square that I liked even more. I went with my second choice and placed the order on a Friday afternoon.

On the Monday, I received a text saying my order was arriving. I couldn't believe how fast it was, and as promised it arrived later that day. I was so excited and impressed with the delivery. The packaging was nice and strong and when I opened it up, I found the goods to be in perfect condition.

I was amazed with the quality of the bow tie, as I had read on the website that items are handmade. My dad is going to look absolutely perfect when he walks my cousin down the aisle.

Thanks again OTAA. I have already sung my praises about your business to my family and friends. And to the author/s of your website; Love your work! Very funny and witty.

20 February 2026
Unprompted review
OTAA logo

Reply from OTAA

Peti, this was a great read.

Sounds like the site did its job, finding the first bow tie, then steering you toward one you liked even more. And placing an order Friday afternoon only to have it arrive Monday is the kind of smooth run we aim for.

Glad the packaging held up and the handmade quality lived up to expectations. Your dad walking your cousin down the aisle in it sounds like a moment worth dressing properly for, hope he looked the part and the day was a special one. 🤵

Appreciate you spreading the word to family and friends, and we’ll pass the compliment on to the team who wrote the site.

The Brothers at OTAA

Rated 5 out of 5 stars

Relatively easy online shopping…

Relatively easy online shopping experience and navigation on website

28 February 2026
Unprompted review
OTAA logo

Reply from OTAA

Glad to hear the site made things easy.

We spend a lot of time trying to keep the browsing and checkout process simple, so it’s good to know the navigation felt straightforward on your end. Shopping for a tie should be the fun part, not a puzzle.

Appreciate you giving OTAA a run.

The Brothers at OTAA

Rated 5 out of 5 stars

Perfect, Early, and Classy!

I ordered an emerald green paisley self-tie bow tie and matching pocket square, received ahead of schedule! They were perfectly as ordered! My wife was very happy, as now we’ll complement each other’s looks for our daughter’s wedding! But even though it’s a once-in-a-lifetime event, I’ll happily wear it again! Great job, OTAA!

3 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Steve,

That’s a great reason to dress well.

An emerald green paisley self-tie with the matching pocket square for your daughter’s wedding sounds like a seriously sharp combination. Glad it arrived ahead of schedule and exactly as you hoped, and even better that your wife approved of the look.

Congrats on your daughter’s big day. Hope the whole family had a brilliant time and the photos turned out beautifully. 🥂

The Brothers at OTAA ⚓️🌴

Rated 5 out of 5 stars

OTAA is an absolute standout

OTAA is an absolute standout. Their products are great, but it’s the packaging that really steals the show—an explosion of fun, personality, and clever design that makes unboxing feel like an event. On top of that, the delivery speed is incredible; it’s as if a cheetah had a jet pack on and personally dropped it at my door. Highly recommend for both quality and experience.

4 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Chad, you’ve got a way with words.

Turning the unboxing into a bit of an event is exactly what we aim for, so it’s great to hear the packaging landed the way we hoped. And if the order arrived with cheetah-and-jet-pack speed, we’ll happily take the compliment.

Thanks for the recommendation and for noticing the details. That kind of feedback keeps us pushing to make the whole experience feel a little special.

The Brothers at OTAA

Rated 5 out of 5 stars

OTAA is an absolute standout

OTAA is an absolute standout. Their products are great, but it’s the packaging that really steals the show—an explosion of fun, personality, and clever design that makes unboxing feel like an event. On top of that, the delivery speed is incredible; it’s as if a cheetah had a jet pack on and personally dropped it at my door. Highly recommend for both quality and experience.

4 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Chad, this was a cracking read.

We spend a lot of time thinking about that moment when the box lands and you open it, so hearing the packaging turned the unboxing into an event is gold. And the cheetah with a jet pack line gave the team a laugh, we’ll take the credit for moving quickly, even if we can’t promise wildlife involvement.

Glad the quality backed it all up. Appreciate the recommendation and hope the gear gets plenty of wear.

The Brothers at OTAA

Rated 5 out of 5 stars

Loved the products and the packaging…

Loved the products and the packaging was a touch of class

3 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Mike, that’s brilliant to hear.

We put just as much thought into the packaging as we do the pieces inside it, so knowing it felt like a touch of class means a lot. The whole experience should feel considered from the moment it lands in your hands.

Appreciate you noticing the details.

The Brothers at OTAA

Rated 5 out of 5 stars

Great service

Great service. Fast shipping.

2 March 2026
Unprompted review
OTAA logo

Reply from OTAA

Timothy, appreciate you calling it out.

Great service and fast shipping is exactly the combination we’re aiming for every time an order leaves our hands. Simple, done properly.

Thanks for backing us.

The Brothers at OTAA

Rated 5 out of 5 stars

Easy to order

Easy to order. Got what I ordered. Got it before I expected to. Price was fair. No complaints.

27 February 2026
Unprompted review
OTAA logo

Reply from OTAA

Mark, that’s how it should be.

Easy to order, fair price, and on your doorstep quicker than expected, that’s the standard we aim for every time. Glad everything landed exactly as it should, no dramas.

Appreciate you taking the time to say so.

The Brothers at OTAA

Rated 5 out of 5 stars

Great product

Great product, very well made.

20 February 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Jon! 🙌

Love hearing that legend 🍻👌 When a piece feels solid, looks sharp, and holds its own up close, that’s OTAA craftsmanship doing exactly what it should, and we’re wrapped it impressed you 🎉⚓ Jon, nothing better than knowing your gear is built properly and ready to back you wherever you wear it.

Thanks heaps for the 5 star review Jon, you made our day and we’re seriously stoked you’re loving the quality 🌴🍺 Swing back anytime for another epic addition, spread the word to a few stylish mates, and keep rocking that fantastic OTAA flair 🦈🙌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

10/10

Super speedy delivery, quality product, and ADORABLE packaging.

16 February 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day LJ! 🙌

10 outta 10, we’ll take that all day 🍻👌 Super speedy delivery from the OTAA carrier pigeons, top shelf quality, and packaging that makes you grin before you even open it, that’s the kind of experience we love putting together 🎉⚓

Thanks heaps for the 5 star review LJ, you made our day and we’re seriously stoked you’re loving the whole OTAA vibe 🌴🍺 Swing back anytime for another epic addition, spread the word to a few legends, and keep that fantastic style firing 🦈🙌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great company!!

Great contact, incredibly fast shipping, and friendly emails! Oh yeah, and awesome bow tie as well! Great job!

13 February 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Craig! 🙌

Now that’s what we love to hear 🍻👌 Craig, great contact, lightning quick shipping from the OTAA carrier pigeons, friendly back and forth, and an awesome bow tie to top it off, that’s the full experience done right 🎉⚓ We’re wrapped it all came together smoothly and that your new bow tie is bringing the goods.

Thanks heaps for the 5 star review Craig, you made our day and we’re seriously stoked you’re loving the whole OTAA vibe 🌴🍺 Swing back anytime for another legendary addition, spread the word to a few mates, and keep rocking that epic style 🦈🙌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great service and beautiful ties!

Great service and beautiful ties and pocket squares.

20 February 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Charlie! 🙌

Beautiful ties and pocket squares, now that’s a combo we love to hear about 🍻👌 Charlie, nothing beats opening up a fresh OTAA delivery and seeing those colours and details looking sharp as anything, ready to elevate the whole outfit 🎉⚓

Thanks heaps for the 5 star review Charlie, you made our day and we’re seriously stoked you’re loving the service and the gear 🌴🍺 Swing back anytime for another epic addition, spread the word to a few stylish legends, and keep rocking that fantastic flair 🦈🙌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

I Accidentally punched in the wrong…

I Accidentally punched in the wrong address. The guys at Otta caught it early and got the awesome ties too me.

4 February 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Brady! 🙌

Mate that could’ve gone pear shaped quick, but we’re wrapped we caught the dodgy address in time and got those awesome ties heading your way. That’s the OTAA crew keeping a sharp eye out and making sure everything lands where it should, because legends deserve smooth sailing from checkout to doorstep. 🎉⚓

Thanks heaps for the 5 star review Brady, you made our day and we’re seriously stoked we could sort it for you 🌴🍺 Swing back anytime for another epic addition, spread the word to a few mates, and keep rocking those fantastic ties with confidence. 🦈🙌

Cheers,
The Brothers at OTAA ⚓🌴

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