I’d placed an order and 2 things were left off the list, and I contacted the company through WhatsApp and they were so helpful to be able to have me add the two items onto my order. Contact was made t... See more
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Review summary
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Reviews shaping this summary
Amazing customer service. The company contacted me to give advice on what size to purchase. They kept me really well informed on my order. The order arrived very quickly. I would very highly recommen... See more
Company replied
This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more
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Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more
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Company details
Written by the company
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Contact info
Waterford, Ireland
- 0874766285
- hello@otavo.ie
- otavo.ie
4.9
Excellent
236 reviews
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2nd times of purchasing from Otovo.
2nd times of purchasing from Otovo.
Totally satisfied again! Great and well made products.
Arrived in couple days.
Excellent!
17 November 2024
Reply from Otavo
Hi Cathy
Thank you so much for taking the time to leave us such a lovely review, it's truly appreciated.
So glad to hear that everything arrived so quickly, we do try our best to get orders to customers as fast as is possible.
We love to see customers returning, its the best metric we have to show we are doing something right lol but truly thank you for your continued support of our little start-up.
Glad to hear you are loving your recent purchases (we love everything you bought)...
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
overall good
overall good, prompt service. It would be helpful to include in the description how many of the chewigems were in the pack.
3 November 2024
Reply from Otavo
Hi Brid
Firstly thanks for taking the time to leave us a review it is greatly appreciated.
We are delighted to hear that everything arrived quickly and that your shopping experience with us was good.
Regarding your point about displaying number of chews in pack, the product description states the number at the bottom under the title "Contents" the number is also listed at the top under the "Features and benefits" and is demonstrated by the product image. I hope this helps.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Ami
Thank you so much for taking the time to leave us a review, we are so grateful.
We are delighted to hear that everything arrived so quickly, and that you are happy with the product (we love it in the office as well, we have one on the desk...)
It makes us so happy to hear that your son loves it, that's what we love to hear and makes everything worthwhile.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Siobhan
Thank you for taking the time to leave us a review, its truly appreciated.
We are glad to hear that you found the ordering process simple, that is great to hear. We are also delighted to hear that everything was delivered quickly to you (we try our best to get orders to customers as fast as is possible).
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Sinead
Thank you for taking the time to leave us 5 stars ⭐⭐⭐⭐⭐ we truly appreciate it.
We love what you bought, and are getting great feedback on them, we hope to expand the oral hygiene range very soon, so please do keep an eye to our site in the coming weeks.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Delivery was very fast 10/10
Delivery was very fast which I was delighted about… I am super happy with the product (got exactly what I ordered) and the little pack of sweets in the box was the cheery on the cake… would highly recommend..
7 November 2024
Reply from Otavo
Hi Tom,
Firstly thank you so much for your kind words and amazing review it is much appreciated.
We are delighted to hear that everything arrived so quickly for you, we try our best to get orders in customers hands as fast as is possible.
We love what you ordered, it's a firm fav here with everyone, so we are very happy to hear that you are enjoying it (and the little bag of sweets).
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Wide variety of sensory toys
This is my second time ordering from OTAVO. I find OTAVO offers a much wider selection of sensory toys than other websites. My order arrived very quickly. I absolutely love that I could buy advent calendars (I bought two of the sensory toy calendars) that weren’t full of chocolate.
3 November 2024
Reply from Otavo
Hi Christine
Firstly thanks so much for taking the time to leave us such a lovely review.
We love to see customers returning to shop with us time and time again, it makes our day.
The advent calendars proved so popular this year... they sold out a lot faster than we expected (glad you got yours). This years calendars are brilliant, filled with brilliant fidgets, lots to keep everyone entertained in the lead up to Christmas.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Always a pleasure to do business with Otavo!
Great range of products and excellent customer advice and support from Killian. Always a pleasure to do business with Otavo!
17 October 2024
Reply from Otavo
Hi Theresa,
Firstly thank you for your lovely review and for taking the time to leave one for us, it is truly appreciated.
We love working with you, and we do our best to source the products you need, its always a pleasure chatting to you and helping in any way that we can.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Great packaging including goodies…
Great packaging including goodies enhanced the product!
21 October 2024
Reply from Otavo
Hi Caitlin
Thank you so much for taking the time to leave us a review, we truly appreciate it.
Why thank you for complementing our packing skills... We do try 🤣and glad to know the 🧟 Halloween Jellies went down well 😊
We hope you get great use out of your order, and if you have any issues please do reach out to us.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Very easy and pleasant purchase
Very easy and pleasant purchase. Made an order for children in preschool services and they all loved new slime and gelly and even more jellies in the order! Thank you
18 October 2024
Reply from Otavo
Hi Marlena
Firstly thank you for taking the time to leave us such a lovely review.
Delighted to hear that your shopping experience with us was good.
We love everything you ordered, so much fun and hours of entertainment for the kids.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Very fast delivery (next day) Good…
Very fast delivery (next day) Good prices. Jellies were a lovely touch! Would definitely recommend.
17 October 2024
Reply from Otavo
Hi Clare,
Thank you so much for taking the time to leave us a review, and thank you for your lovely words.
Glad to hear that everything arrived so quickly, we do try to get orders in customers hands as fast as is possible.
We hope the 🧟 Halloween Jellies went down well 😊
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Great transaction no fuss
Great transaction no fuss, my son enjoyed the sweets thankbyou!
3 October 2024
Reply from Otavo
Hi Christelle,
Firstly thank you for taking the time to leave us a review, we truly appreciate whenever someone takes the time to leave us feedback.
We are glad to hear your experience shopping with us was good, and that your son enjoyed the little bonus sweets (an earl Halloween treat).
We hope your son gets great use out of your recent purchase.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
The delivery was very good and I highly…
The delivery was very good and I highly recommend it
29 September 2024
Reply from Otavo
Hi Sandra
Thank you so much for taking the time to leave us a review, we truly appreciate it.
So happy to hear that everything arrived quickly for you, we do try our best to get orders in customers hands as fast as possible.
We hope you get great use and enjoyment out of your recent purchase.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Bronwyn,
Thank you so much for leaving us a 5 star review, we truly appreciate you taking the time.
We are delighted to hear that everything arrived quickly for you. We try our best to get orders in customers hands as fast as is possible.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Sinead
Thank you for taking the time to leave us a review, we truly love getting feedback from our customers.
Glad to hear everything arrived quickly and that you appreciate our A1 packing skills 😜 We tr our best to get orders (expertly packaged of course) in customers hands as fast as is possible.
We hope you are getting great fun and use out of your recent purchases.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Rosemarie
Firstly thank you so much for taking the time to leave us a review, we truly appreciate it when a customer takes the time review our service, and the products the bought.
We hope you are enjoying your recent purchases from us, you picked some of our favs.
Glad to hear that everything arrived quickly and that your recent shopping experience with us was good.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Ordered a weighted vest Monday
Ordered a weighted vest Monday, and it arrived Wednesday. Great quality, fast delivery, I would highly recommend.
23 September 2024
Reply from Otavo
Hi Aideen
Firstly thanks so much for taking the time to leave us a review, we truly appreciate it.
So glad to hear everything arrived quickly for you, and that you love the weighted vest.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Great experience
Really efficient delivery. Products exactly as described . Fab stuff for all children. Really impressed .
16 September 2024
Reply from Otavo
Hi Catherine
Thanks so much for taking the time to leave use such a lovely review.
Glad to hear that everything arrived quickly for you and that you are happy with everything. We try our best to give as much information about the products on each product page along with clear pictures...
We hope all the children get great enjoyment and sensory relief from everything you recently bought..
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
I was disappointed with the water mat…
I was disappointed with the water mat one of my kids bit in to it straight away and it opened and all the water and beads went everywhere. I would have expected it to last considering it’s for autistic kids with sensory needs
15 September 2024
Reply from Otavo
Hi Laura,
Very sorry to hear that this happened. You should have contacted us about this and we would have arranged a replacement for you, we will reach out to you privately now regarding this.
We have not heard of this happening with the sensory mats before, and will pass along any feedback to the manufacturer immediately once we have spoken with you directly.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Reply from Otavo
Hi Michelle
Firstly thank you for taking the time to leave us a review, we truly appreciate it.
We are delighted to hear that everything arrived quickly for you, we try our best to get orders into customers hands as fast as is possible.
Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
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