Otrium Reviews 

10,991
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I absolutely 🩷 Otrium! It's amazing that you can find such beautiful, high-quality pieces at such affordable prices. I'm always excited about the great deals and fantastic finds. Keep up the amazing... See more

Rated 5 out of 5 stars

For over 4 years now I'm shopping all of my clothes (and much of my footwear) at Otrium and deals I'm coming across there are just unbeatable. Quality is undisputable, shipping always prompt and retu... See more

Rated 4 out of 5 stars

Otrium always has nice clothes from great brands at reasonable prices - delivered fast. I‘d rate if five stars if the company fixes two things: 1) The return label has to be printed. This is... See more

Rated 5 out of 5 stars

I am so grateful to Otrium, their great styles and easy to use website. Many high streets shops where I live in Germany don't stock much above UK16 / EU44 so shopping for me (EU44-46) has always been... See more

Company replied

Company details

  1. Haute couture fashion house
  2. also in
  3. Clothing Shop
  4. Ladies' clothes shop
  5. Shopping outlet

About Otrium

Written by the company



Wear over waste

Wir wollen, dass alle produzierte Kleidung getragen wird und keine neue Kleidung in Mülldeponien landet. Daher arbeiten wir mit Modemarken zusammen, um Archivmode und ältere Kollektionen zu unwiderstehlichen Preisen anzubieten. Doch bei Otrium dreht sich nicht alles nur um herausragende Modeangebote. Wir sind smarter für Deine Garderobe. Wir sind smarter für Deinen Geldbeutel. Wir sind smarter für Deine Welt. Genieße jeden Tag bis zu 75 % Rabatt auf Modermarken, die Du liebst.










Otrium app

Hunderte von Designer-Outlets in einer App

Du kannst reduzierte Mode aus vorherigen Kollektionen ganz einfach in unserer App finden und shoppen. Scanne den QR-Code um die Otrium-App herunterzuladen!





Contact info

4.2

Great

TrustScore 4 out of 5

11k reviews

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4.2

All reviews

(10,991)

728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best online-shop

If you are looking for an outlet onlineshop? You are right here!
Best prices and best service. Keep going guys!

17 August 2021
Rated 4 out of 5 stars

I liked the packaging

I liked the packaging. I got one item from a low quality product apart from that pretty good service and support. I like their collection and prices. Would definitely shop again.

17 August 2021
Rated 5 out of 5 stars

Top top top!

Convenient, way cheaper than regular prices, easy and fun, a lot of choice.
Shipping is also really quick.
I would 100% recommend!

16 August 2021
Rated 4 out of 5 stars

Let’ s do it!

Let’ s do it. :) The shipment is accurate. And it is great choice of products. Although You could be better. You can for example Look At your shoe box and compare the shoe size from the box and the pair of shoe inside. Better describe material of your products.
And give vouchers when you made mistake.
Still love you. See ya! 🍀🌠 Cheers!

7 August 2021
Rated 4 out of 5 stars

The ordering process went smoothly

The ordering process went smoothly. The items I have ordered are in perfect condition (not always the case with an outlet shop) and the delivery was fast. I only have 1 thing to criticize...the delivery/return costs. If you order something for under 150€ you have to pay delivery costs. If you have to order for example different sizes and want to send something back, you also have to pay for the return. This makes me only order accessoires but I would not order clothes, unless I know my exact size for that item.

30 July 2021
Rated 1 out of 5 stars

Dear team

Dear team,

I ordered items three times. I returned all of them. I was upset. This time I hope that your team sent me a correct size.

Best,
Zolzaya

29 July 2021
Otrium logo

Reply from Otrium

Hi Zolzaya!

Many thanks for your feedback.

We are very sorry to read that you weren't satisfied with your previous orders. We can understand if you are disappointed.

We offer a lot of different brands on our website, for all of which the sizing is different. We made sure that a size chart was available for each brand, to avoid as much as possible that our customers order the wrong sizes, as we know how complicated it is to visualise an item when ordering online. Every one of our charts are the official size charts of each brand. You should then be able to choose the size that fits best to your measurements.

If we delivered different sizes than the one you ordered it's another story. If this is the case please accept our sincere apologies for this as it is absolutely not our intention. If this was the case, please feel free to reach out to our customer service at any time. We will be very happy to help you out and discuss of the best possible solution with you.

Sincerely,
Elliot

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