OTTASILVER Reviews 688

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, frequently highlighting the beauty and uniqueness of the jewelry. Many people appreciate the excellent customer service, noting the responsiveness and helpfulness of the support team. The presentation and packaging of orders also receive positive remarks, with consumers often delighted by the attention to detail. However, some customers also noted issues with delivery, experiencing longer shipping times than expected, even when paying for expedited options. A few people reported problems with orders being delayed, lost, or issues with invoices. Additionally, a small number of reviewers expressed dissatisfaction with customer service regarding exchanges or refunds.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, consistently praising the high craftsmanship and durable materials.... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their purchases, often... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Th... See more

Company replied

Rated 5 out of 5 stars

Bracelets seem to be the highest quality and workmanship. This is my second purchase and the stones and other materials from which the beads are made are quite beautiful. The clasp is difficult to fas... See more

Rated 5 out of 5 stars

I’ve been a longtime customer of Ottasilver and absolutely love their jewelry — beautiful, unique, and consistently high quality. But what truly sets them apart is their customer service. Every time I... See more

Company replied

Rated 5 out of 5 stars

I'm reviewing the Blue Tiger Eye ring. I just opened the package and it is absolutely phenomenal. The presentation is excellent, the box and packaging is elegant and tasteful. The rich blue color of t... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

688 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Gorgeous bracelet

Gorgeous bracelet, well made, beautifully packaged. Arrived in time for the holiday and undamaged.

19 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We’re happy you loved it and it got to you safely. Thanks!

Rated 5 out of 5 stars

Beautiful artisan silver work

Beautiful artisan silver work. The Green Zircon Panther bracelet is more beautiful in person!

18 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We’re thrilled to hear you’re happy with the bracelet. Thanks for appreciating the craftsmanship!

Rated 4 out of 5 stars

Exchange made easy

Size was off on a previous order and they were good about helping me get the return back to them and getting the credit to reorder something else that didn’t fit. I had to remind them to give me the credit when I was finally trying to use my credit but they were fast acting and cool about it. I’ll shop with them again.

28 November 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We’re happy to hear the exchange went well in the end. Thanks for choosing us again and for your valuable feedback.

Rated 5 out of 5 stars

Amazing craftsmanship

This is my third order, leave from Ottasilver, and I’ve always been impressed with the quality and the craftsmanship of the jewelry that I purchased and this time is no exception

18 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for your continued support! We're thrilled to hear you’re impressed with the craftsmanship once again.

Rated 5 out of 5 stars

Great targeted marking on FB

Great targeted marking on FB. I like the look of everything and the bracelet I received has weight to it and feels like quality construction. I may have to see what else I want…

16 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for the great feedback. We look forward to helping you find your next favorite piece!

Rated 5 out of 5 stars

Green tiger eye bracelet purchase

Green tiger eye bracelet purchase. Deep green color is exactly what I have been looking for. The clasp was a little tricky to work with one hand but I can appreciate its design and utility after wearing. The 8mm beads have a nice weight and show the color of the tiger eye pattern beautifully.

15 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for your thoughtful review! Your feedback on the clasp is appreciated and helps us continue improving.

Rated 5 out of 5 stars

Nice bracelet, quality craftsmanship!

Great bracelet that I intend to wear for a long time. Well put together, no skimping on the stones or quality of construction. My last tiger eye bracelet broke on me while I was swimming in open water. This one appears much less likely to do so.

15 December 2025
Unprompted review
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Reply from OTTASILVER

Thank you for your thoughtful review. We hope it serves you well for years to come!

Rated 5 out of 5 stars

Very well made

Very well made. Excellent quality

15 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you so much for your kind words. Your support means a lot to us!

Rated 5 out of 5 stars

I received my Ottasilver ring this…

I received my Ottasilver ring this evening and was very pleased with its fit and feel. I am certainly going to be other items from this vendor.

9 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We're glad you’re enjoying your ring! Thanks for your support and for choosing OTTASILVER.

Rated 5 out of 5 stars

Received beautiful ring as ordered

Received beautiful ring as ordered. Packaging was excellent in the ring box and careful bubble wrap envelope used for shipping. Will most definitely be ordering again.

8 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you so much for your kind words. We look forward to your next order!

Rated 1 out of 5 stars

Very deceitful

Very deceitful. Do not even think about paying for expedited shipping, they say 2-4 days, but they only ship after 2 weeks, so you will probably get your order 2-3 weeks later.
Update: they pretend they are asking for my order number to provide help, but when I contacted them before writing my initial review the basically told me “it is what it is”. In the meantime my order was shipped 8 days ago, but I still haven’t received it although I PAID EXTRA for 2-4 day shipping. This company I think is just using the cheapest shipping possible and keeping the fees for themselves. STAY AWAY! SAVE YOURSELVES!

6 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We sincerely apologize for the delay and frustration this has caused. Please reach out to our team at support@ottasilver.com
so we can investigate your order and make it right.

Rated 5 out of 5 stars

Amazing quality

Amazing quality. I highly recommend this brand. You will not be disappointed!

1 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Your satisfaction means everything. Thanks for the kind words!

Rated 5 out of 5 stars

I highly recommend it most places

I highly recommend it most places, advertise one thing and send something else this place sends it exactly as advertise fantastic I couldn’t be happier five stars.

1 December 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you, Joshua! We're glad it met your expectations.

Rated 5 out of 5 stars

It’s not often that a product exceeds…

It’s not often that a product exceeds expectations. OTTASILVER did. The quality of packaging, the tips for care, and the product itself are all very good.

26 November 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you so much for your kind words! Your support means a lot to us.

Rated 1 out of 5 stars

Total waste of 160 bucks

This company sells some of the most costume style rings I've ever seen. The stone either is plastic or so light that it doesn't even matter. It's made of very little silver and their engraving is the laziest possible product I'll ever see. 160 bucks for that signet ring is one of the most offensive jokes I've ever heard. When I complained, they told me I have store credit plus 10 bucks, if I accepted that, I'd have to melt down both rings to make a real one. I have to admit that after I left this review, they were cool enough to allow a refund and I did get it.

19 November 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We're sorry to hear about your initial experience, but we're glad our Customer Happiness Team reached out promptly and resolved it to your satisfaction. Please note that all our pieces are made with 925 sterling silver and stamped accordingly. Your input helps us improve.

Rated 5 out of 5 stars

Great company

Everything I have ordered from Ottasilver has been awesome! Great customer service and products.

1 November 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for the great review! We're always here to help whenever you need us!

Rated 5 out of 5 stars

Wonderful experience again!

I ordered a second ring for my husband and could not be happier. From placing the order to receiving the ring took 2 weeks.
Otto stays in touch with updates letting you know where they are in the process, shipping took 4 days from Istanbul to Florida!
They make quality jewelry, do not hesitate to order from this quality company.

7 November 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thanks a lot! We’re glad you’re satisfied once again!

Rated 5 out of 5 stars

Great Customer service, even better jewelry

When something had gone wrong with my order initially, I emailed customer service and was met with a quick and friendly turnaround. When my order arrived the packaging was elegant and the jewelry simply beautiful. I will be shopping from here again and recommending it to my friends and family.

6 November 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for taking the time to share your experience. We can't wait to serve you again!

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