I purchased an aqueeq stone from boutique ottoman. I have no complaints about the stone, however, the finishing of the ring wasn’t up to the mark! I could literally see uneven gaps between the metal a... See more
Company replied
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I purchased an aqueeq stone from boutique ottoman. I have no complaints about the stone, however, the finishing of the ring wasn’t up to the mark! I could literally see uneven gaps between the metal a... See more
Company replied
While ordering online can sometimes be risky due to scam companies, Ottoman Jewelry has proven to be an honest and reliable business. Their website is easy to navigate, the ordering process is smoot... See more
Company replied
This is my daughter’s Thanksgiving Day present. Two things to comment: 1) The pendant itself is fantastic. The blue color of the thing is so beautiful. While by chance my daughter is wearing a long... See more
Company replied
I don’t understand how people gives bad feedback to Boutique Ottoman. I tried lots of company over internet for gemstone jewelry but most of them are fake. At the end Thanks God I found Boutique Ottom... See more
Company replied
High-End Traditional Handmade Jewelry from heart of Istanbul. Boutique Ottoman provides classic designs with selected gemstones to worldwide customers.
Newark, United States
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I purchased this Yemeni Aqeeq ring (11MR‑3834‑1) that is even more beautiful in person than in the photos. The stone is deep and luminous, the Ottoman‑style setting is finely crafted, and the ring feels solid yet comfortable for daily wear. For me, it combines excellent craftsmanship with the spiritual significance of wearing Aqeeq, and I am very happy to wear it on my pinky.
The customer service was also excellent (way above 5 stars), with fast, helpful replies to my questions. I highly recommend both this ring and Boutique Ottoman.

Reply from Boutique Ottoman Jewelry
I purchased an aqueeq stone from boutique ottoman. I have no complaints about the stone, however, the finishing of the ring wasn’t up to the mark! I could literally see uneven gaps between the metal and stone from all directions. It’s disappointing, how they show them on their website and how those rings look in real aren’t alike! I would never purchase from them ever again.

Reply from Boutique Ottoman Jewelry
I have been a customer of Boutique Ottoman for some time and I must admit, I previously purchased many unique, beautiful, and high-quality designs from them. Their craftsmanship was always impressive.
Unfortunately, my recent experience has completely changed my perspective. I received rings with broken stones and the engravings were distorted, dented, and completely asymmetrical. The craftsmanship lacked even the most basic level of quality and care. It felt like a cheap imitation of their previous work, and while the support team admitted the fault and promised to send replacements, they never followed through. It has been several months now with no replacements, no tracking numbers.
It is deeply disappointing to see a brand with such beautiful art fail so miserably in customer integrity and after-sales service. I am writing this only to warn others: while the designs are great, the risk of receiving damaged goods with no actual support is very high. Loyalty means nothing to them once they have your money.

Reply from Boutique Ottoman Jewelry
It is not often that one encounters an object which so perfectly reconciles beauty, discipline, and quiet authority. The Red Liver Yemeni Aqeeq ring, fashioned by Boutique Ottoman, stands among those rare exceptions.
The stone itself is of a depth most remarkable: a rich, ember-like crimson, neither garish nor dull, but possessed of a living warmth. When held to the light, delicate inner striations reveal themselves — subtle veins that seem almost inscribed by nature’s own deliberate hand. The agate bears that unmistakable character associated with traditional Yemeni stones: density, clarity, and a certain inward luminosity that cannot be imitated.
The setting is executed with admirable restraint. The silver mounting is substantial without heaviness, balanced in proportion, and finished with careful attention to line and symmetry. There is no excess, no ostentation; rather, a disciplined harmony between metal and stone. It sits securely upon the finger and carries a dignified presence without theatricality.
What distinguishes this workshop is not merely technical competence, but intention. One senses patience in the shaping, deliberation in the polishing, and respect for tradition in the final composition. In an age inclined toward speed and uniform production, such constancy is a rare virtue indeed.
The ring was delivered punctually, securely packaged, and exactly as described. Communication was courteous and professional throughout.
It is my considered view that Boutique Ottoman preserves not simply a craft, but a lineage. For those who value authenticity, proportion, and the quiet eloquence of well-honoured materials, I can recommend their work without reservation.
— Alessandro Nicodemo

Reply from Boutique Ottoman Jewelry
I have to say that Berkay helped me when there was a small issue with order which was resolved promptly ,
If you are looking for quality stuff this is the place for jewelry
Will definitely come back for more

Reply from Boutique Ottoman Jewelry
I purchased a ring from Boutique Ottoman, and it was clearly damaged in transit. After contacting them, I had a response within under an hour and they arranged a remedy immediately. Despite the initial product arriving damaged, I have to give them 5 stars with how quickly they sorted it. The quality of the received product is fantastic, also.
I believe some people are just incapable of reading when I see them complain that "free shipping" doesn't mean "I don't have to pay any import fees for the product I chose to order internationally", this is a potential given with any item ordered internationally..

Reply from Boutique Ottoman Jewelry
Allah alone is enough to help and protect you.

Reply from Boutique Ottoman Jewelry
I bould Zultania gemstone silver ring. The gemstone is beautiful, but the silver ring and the pattern looks old and the black pattern or color is faded. They claimed in the website that it has to pass quality check!!, how didn't they know that the black pattern on the silver is faded in many areas. Most likely it was used before, or it was crafted and left behind for long time. It wasn't made fresh for me. I'm happy with the gemstone, but not what I expected from a big website like Boutique Ottoman to be honest.

Reply from Boutique Ottoman Jewelry
I have purchased twice! Breautiful rings. I am very happy with my purchase.

Reply from Boutique Ottoman Jewelry
Ease of service. Quick shipping. Great product packaging.

Reply from Boutique Ottoman Jewelry
Worst customer service, cheap and low quality for material and delivery is way too slow for what they charge!! Never again

Reply from Boutique Ottoman Jewelry
Excellent product and quick delivery

Reply from Boutique Ottoman Jewelry
I bought the Masterpiece Collection Dur Al Najaf Oval Gilded Oxidized Silver Ring. It is really a show stopper. The Najaf stone is excellent. This purchase is my fourth from Boutique Ottoman. Consistently high quality jewelry.

Reply from Boutique Ottoman Jewelry
Bought a kazaz silver bracelet. It arrived, but it is WHITE!!!, I contacted them, and they said to send it back at my expense. that would be $333.00, the bracelet cost $85.00 + 24.00(duties), this is how it reads on their page,"Kazaz Hand Knitted Bracelet made in 1000 Carat Silver by Boutique Ottoman". Silver is not White. I do not recommend, if you don't live in Turkey to absorb the return cost, it's not worth it. I ask that you put up a new photo , wish I could attach it here. they say I purchased white silver, that is not what the description or pic say

Reply from Boutique Ottoman Jewelry
Quality was more than it was shown in the pictures. I loved it.

Reply from Boutique Ottoman Jewelry
While ordering online can sometimes be risky due to scam companies, Ottoman Jewelry has proven to be an honest and reliable business. Their website is easy to navigate, the ordering process is smooth, and the service is fast and dependable, with shipments handled by well-known carriers. So far, I’ve ordered men’s rings, and not only do they match the pictures on the website, but they are even more beautiful in real life. The sizes are accurate, and the craftsmanship is outstanding. Bravo! I truly love their jewelry and look forward to placing many more orders.
Jorge (Order: 297213)

Reply from Boutique Ottoman Jewelry
I had the best purchasing experience with Ottoman Boutique! I bought a customized Ruby and Gold tazbih. The owner took personal interest in making and delivering it. She also sent me a gift along. Simply love the tazbih and owners friendly gesture! Definitely straight 5* and highly recommended!

Reply from Boutique Ottoman Jewelry
I live in Perth Australia. Delivery was so quick it actually impressed me.
And the quality and authentic presentation of the product topped it all.
Love the product and service.

Reply from Boutique Ottoman Jewelry
I purchased 3 rings from this company, but one was shipped of a different size. After contacting the company for a refund, they asked me to fill up a form on their site and ship the ring back for them to get a refund. I shipped the ring back to them, and after spending another $45 for shipment, the package was returned to me after 45 days because it was not picked up. I wrote back to them and included photos of the returned unopened package, and of course no answer. WHAT A FRAUD of a company!

Reply from Boutique Ottoman Jewelry
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