Otter Windows Reviews 

Very helpful and professional when making the order. Installation was quicker than expected and completed on time and to a high standard by Mark.

We had a problem with locking our french doors due to temperature variations. I spoke to Debbie earlier today and within the hour John arrived and adjusted the doors, solving the problem. Excellent service despite the doors no longer being under guarantee. We really appreciate such good service and would not hesitate to recommend Otter Windows.

We are delighted with our new windows from Otter Windows. They look great and provide added insulation which we were looking for. Ian and Chris were polite, efficient and friendly. They were happy to discuss the installation and worked tirelessly to complete the work in 2.5 days which was quicker than expected. They also provided a great finish and there was no clearing up afterwards. Thanks.

We had two windows replaced by Otter Windows and from the start of the process to the end everything was great and we were kept up to date with what was happening etc.
Mark, the fitter, was excellent! The quality of his work cannot be faulted the fitting looks really smart. He even patched up a bit of the exterior wall which made the whole thing look even better!
The price we paid was a third of the quote given to us by one of the big companies.
10/10

Great service. Debbie was particularly helpful and friendly which made the whole experience more personal.
Good quality product and this is the second time we’ve used Otter Windows.
Highly recommended.

From start to excellent finish, Otter Windows were professional. Debbie kept a watchful eye on the scheme as it progressed.
Excellent price.
Ian and Chris just got on with the job and the whole house looks and feels so much brighter and warmer for their efforts
Thanks to the Otter team
Roger and Elaine

Today 26/01/26 had my windows fitted through my order placed with Otter Windows.

I am so impressed with the quality of service from the moment John arrived to give us a quote, then the surveyor came to measure up to the moment Bob and Terry completed the work.

I highly recommend this company, they are professional all the way, Bob and Terry are absolutely fantastic at what they do,

Thank you Otter Windows

Mark has just completed an excellent job fitting an outside door. We wondered about a recently painted wall but not a blemish to be seen!! Nothing was too much trouble, all given in a kindly manner. Cleared up dustsheet & debris & even wiped over floor area!! The surveyor’s knowledge led us to make a change which we are very pleased about. Debbie in Otter office is extremely helpful. Only criticism is with lack of good communication by Head Office which led to postponement re chosen obsure glass.

just had john from otter windows round to look at rear door mech. very knowledgable, helpful and honest in his appraisal of problem ..much differnt from the rush and bodge merchants who usually turn up for my general home repairs . highly recommend

Clean, fast and efficient

Paul changed our front and back door.
He was very efficient and reliable.
We wouldn't hesitate to use otter windows again.
Thank you.

Great service and quality. Mark came to fit our porch door and did a great job.

We had 7 windows replaced by Otter Windows. The consultation was informative and our fitters Bob and Terry were efficient, helpful and friendly. A great job done. Thoroughly recommend

Andy gave good advice on the window, Debbie was great at communications and Mark did a very good job fitting the window and then coming back to finish the outside of the window as weather conditions were not suitable for rendering
Overall, very happy with the job

This company have just supplied and fitted a new composite front door and we couldn’t be happier with the result. I would highly recommend otter windows

Mark arrived at the time arranged. He was very clear what he was doing and how long he would take. The installation was brilliant, he cleaned everything up, and left no mess. My new door looks fabulous. If I am honest I was expecting there to be some cosmetic touching up to do, but was really surprised there wasn't. FANTASTIC JOB

Good service from start to finish. One window fitted in bedroom.

Great consultation with Andy - really helpful in ensuring we got the right front door and was a great point of contact whilst waiting for delivery.
Fitting by Mark was quick, cleanly and to a great standard.
Would recommend.

The original house doors, windows, facias, conservatory was fitted out by Select Windows. I had a run in with them many years ago so would not ever use them again. However, the salesman from there (John) had moved on to Otter Windows so I decided to use John & Otter. John gave me a good price to fit out a new porch and downstairs cloakroom. I was then introduced to Steve the surveyor and that all went well. Along the way I met Debbie who runs the office and she kept me in the loop as to what was going on. I was given a date for the fitting which suited what I wanted to do and on the day, Mark turned up and within the morning had fitted all four windows. A nice neat and tidy job was the conclusion and my wife and I are very pleased with the results. I would recommend Otter Windows for both price and workmanship. Many thanks

2 windows. Hi on arrival Mark told us what he was going to do, covered the carpet to both rooms so there was no mess and proceeded with his work pleasent quick and efficient no problems.
Very pleased with end results thanks again Mark
Thankyou otter windows and staff🙂