Oudh Shop Reviews 

463
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Very light last for 30 minutes only smell Shower Gel I don't recommend it at all customer service didn't do anything I contacted them, especially since I already reached out and got no response... See more

Company replied

Rated 5 out of 5 stars

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... See more

Company replied

Rated 5 out of 5 stars

What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... See more

Company replied

Rated 5 out of 5 stars

I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. Th... See more

Company replied

Company details

  1. Perfume store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Flavours, fragrances and aroma Supplier

Written by the company

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

463 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(463)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still not delivered

It's been 2 weeks. I ordered this for my mum's birthday which has since passed and so has the "3-4 business days "it takes to deliver. The order tracking still shows processing and I've contacted the company. There has been no response. I have no clue what has happened to my 20 quid.

14 May 2024
Rated 1 out of 5 stars

No longer in business?

Wish I had checked Trustpilot before placing order which has not yet arrived and judging by comments on here is unlikely to. Like others I have emailed - no response and today I tried phoning only to receive a message stating that the phone number given on the site does not exist!
I have placed this purchase in dispute with my card company as it would appear that the Oudh Shop is no longer trading but seems to be able to take your money.
Seriously recommend avoiding this company's website.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Ordered on Monday 13th May still haven’t received perfume

I’ve ordered from this shop multiple times before and I was never disappointed however this time I am not happy at all. I’ve order a perfume and payed through clearpay, I have finished paying all the installments and still haven’t received my perfume. I ordered Igrah, Adyan on Monday 13th May and still haven’t received it. I’ve called, emailed, messages I’ve done everything. Where is my perfume?

13 May 2024
Unprompted review
Rated 1 out of 5 stars

I ordered on the 26th April and have…

I ordered on the 26th April and have not received my item until nearly a month later (21st may if i wrote my review few days later over a month and i know i wont have my item till then) tried calling their contact no. continuously for 2 weeks no one answered the call sent a dozen emails no reply. hated it never buying from them again.fake

27 April 2024
Rated 5 out of 5 stars

Besf perfume ever

This company is absolutely amazing fast dispatch and delivery was spot on great perfume customer service was amazing i see lot of people saying they can't reach the boss i dail there number they answer the phone in less than a few minutes, i visted there website it was absolutely amazing value for money,
They explained there website was getting better new look with more exciting perfume at amazing price

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

I should of received it within 4 working days it’s now been more than 2 weeks and I haven’t received anything and I tried calling them multiple times but got no response do not waste your money at this place it’s not even worth the stress

22 April 2024
Rated 1 out of 5 stars

Ordered 2 items

Ordered 2 items, received one wrong item, no response to emails, phone call no answer - looks like this place is going bust - website seems semi broken too.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

I have had the worst experience…

I have had the worst experience ordering from here. Did not receive my order with the time frame - no legit way of contacting the shop regarding this issue - no response back from them from the short messages I’ve sent and I’ve paid for my order!

25 March 2024

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