Our Taap Reviews 9,334

Jala was fabulous. A great representative for the company. He texted me the night before to confirm arraignments and the installation process was organised, quick and efficient.

Excellent fuss free installation by Ross, highly recommended.

Staffan attending today to make a repair on our machine.
Staffan was super friendly, listen to what we thought the issue was and then took a look. Staffan Identified the issue, being the valve.
He replaced this straight away and talked us through everything he was doing.
He left the work area as tidy as when he arrived, he put shoe coverings on as he entered our home.
Staffan was a pleasure to have as an engineer. A true credit to our taap. Thank you Staffan

Really happy with the service from Mark at Taap. He fixed an ongoing issue we’d been dealing with quickly and efficiently — exactly what you want from an engineer. Couldn’t be more pleased with the result. Would highly recommend!

Was great help. Very polite

Hi, I had Emmanuel come to fix our tap and he was brilliant showed me everything I needed to know and was so kind

Emmanuel was incredible! Super fast and efficient! Very happy with the installation and machine! Thank you!

Jesh was very good at helping me with the fault code. Talked through things to try and rectify. Sending out new filter no problem at all. Thank you

Brett arrived in time,he explained everything and installed the machine very quickly.
Very pleased with the service!

Shannon installed our device quickly and effortlessly.
He was great at giving us a quick introduction to how to use it and best practices.
I am so excited about this water filtering machine, and it's a game-changer.

As always, wonderful. Brett came and fixed the problem I was having with my filter by replacing the whole thing. Problem solved, thank you Brett and thank you to our Taap.

Excellent customer service. Understood my situation and was prompt in problem solving. A very caring nature and an asset to Our Taap.

David attended today to replace our machine and did an excellent job. He was incredibly helpful, professional, and completed the replacement quickly and efficiently. Would definitely recommend him again in the future!

Ezekiel was fantastic with helping me with my enquiries and went above and beyond to ensure that my expectations were met. She was friendly, bubbly and knowledgable. Great team and great product. 10/10. Thank you

Have had great service both from the support team and also the engineer Jala. He's been brilliant at finding the problem and sorting it out in a super professional and friendly way. Thank you!

Ross visited and installed my machine, very professional and knowledgeable. Cannot fault the service provided today.

I spoke to Ezekiel who was extremely knowledgeable, polite & helpful. All my questions were answered easily and the ordering process was so smooth. Thank you Ezekiel

Had a great experience with taap the water is so good and great to have boiled water on tap straight away the engineer was brilliant Dave t such a nice polite guy my wife was impressed with how informative the gentleman was and helpful thank you taap would definitely recommend this company to anyone

Scam which trying to lock you in. I had to contact their support to cancel contract auto-renew and they tried to block me from cancelling renewal of a contract.

Quick and friendly installation, Emmanuel was really nice and helpful and explained all the features.