Outback Trading Reviews 

441
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service. Wanted to replace my walking boots with the same model and Outback Trading had the boots at the best price online. Delivery was swift and without issue. Highly recommend.

Company replied

Rated 5 out of 5 stars

I ordered three shirts, it turned out they only had two available. But they notified me within minutes, and refunded the difference via paypal within minutes. I called to clarify, & they were very f... See more

Company replied

Rated 5 out of 5 stars

Very good: Website decent ✔️ Price keen ✔️ Quickly checked the item was stock for me when I called ✔️ Ordering painless ✔️ Shipping prompt - ordered late Friday, goods arrived DPD Tuesday... See more

Company replied

Rated 5 out of 5 stars

I'm extremely impressed with the service I received: I ordered a jacket on a Wednesday afternoon and it arrived Thursday lunchtime! I didn't pay for faster postage, it was just great service from Outb... See more

Company replied

Company details

  1. Outdoor sports shop

Written by the company

Outback Trading is a camping and outdoor store based in Helston, Cornwall. We are open Monday through to Saturday We stock a wide range of comfortable footwear suitable for walking and trekking, as well as sandals and flip flops for more casual and relaxing occasions. If you need any performance clothing, we have a wide range to chose from, including Gore-Tex and other similar waterproof / breathable technologies. Our Camping floor is full of tents, sleeping bags and many of the accessories required for weekends away, Expeditions and DofE adventures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

441 reviews

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4.8

All reviews

(441)

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Rated 5 out of 5 stars

Easy ordering

Easy ordering, good updates on service status, prompt delivery, great purchase price.

10 February 2023
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Reply from Outback Trading

Thank you very much for your very kind review.
Hope you enjoy your new Archipelago!

Rated 5 out of 5 stars

Extremely Impressed

I'm extremely impressed with the service I received: I ordered a jacket on a Wednesday afternoon and it arrived Thursday lunchtime! I didn't pay for faster postage, it was just great service from Outback Trading. My coat is exactly what I was looking for too, so I'm 100% happy and would definitely shop here again.

25 January 2023
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Reply from Outback Trading

Thank you for your great review!

I'm glad we we're able to provide you with such great service! Hope your new coat serves you well!

Thanks,
The Outback Team

Rated 5 out of 5 stars

Order promptly dispatched

Order promptly dispatched - item was fragile & was extremely well wrapped for posting! Thank you

25 January 2023
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Reply from Outback Trading

Thank you for your review!
Hope your Archipelago bird find's itself a great spot for display!
Thanks,
The Outback Team

Rated 5 out of 5 stars

Goods delivered bang on schedule

Goods delivered bang on schedule. In fact to very minute given by DPD local. Priced as low as most of the often less well rated sellers. Goods appear in perfect condition. Only really minor feedback is the shoe box got very slightly squished in transit.

24 January 2023
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Reply from Outback Trading

Thank you very much for your kind review!
Hope you enjoy your new shoes!

Sorry to hear about the box damaged in transit.
All the best, The Outback Team

Rated 5 out of 5 stars

They sent what I ordered

They sent what I ordered. And a really quick delivery.

19 January 2023
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Reply from Outback Trading

Good afternoon Peter. Thank you for your review we hope you enjoy your new jacket. Kind regards.

Rated 5 out of 5 stars

Good value quality goods

Good value quality goods, quick seller response, quick delivery

17 January 2023
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Reply from Outback Trading

Hello David thank you for your kind review. We are pleased that you have received a good overall shopping experience. Kind regards

Rated 5 out of 5 stars

The coat is excellent quality and was…

The coat is excellent quality and was dispatched promptly, good seller communication at all stages.

12 January 2023
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Reply from Outback Trading

Good Morning Sue thank you for your review, we are delighted that you are happy with your purchase. Kind Regards

Rated 5 out of 5 stars

Ordered Sunday and here by Tuesday

Ordered Sunday and here by Tuesday! Cant argue with that. Amazing delivery speed and lovely goretex mountain equipment jacket! I will definitely use this company again.

8 January 2023
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Reply from Outback Trading

Hello Karen. Thank you for your kind review. Enjoy walking in your new jacket.

Rated 5 out of 5 stars

Polite, efficient customer service..

Despite the delays caused by postal strikes over Christmas, I was kept informed of progress of my parcel, and goodwill was shown towards me, for the inconvenience I had experienced.
Great customer service!

6 January 2023
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Reply from Outback Trading

Thank you for your kind review!
Again we can only appologise for the delay in getting your parcel to you!
All the best,
The Outback Team

Rated 5 out of 5 stars

Very efficient delivery

Very efficient delivery. Great trainers and I was struggling to find a stockist. So good that after Christmas I’ll be ordering another pair from this company.

20 December 2022
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Reply from Outback Trading

Hi Mary.
Thank you for your kind review! We look forward to your custom again soon!

Rated 5 out of 5 stars

Nice quality, quick delivery

Came quickly despite the Royal Mail strikes, well packaged, and in time for Christmas.

19 December 2022
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Reply from Outback Trading

Thank you very much for your kind review!

Have a wonderful Christmas!

The Outback Trading Team

Rated 3 out of 5 stars

Delayed delivery

Great service but still waiting on my delivery and I’ve had three different dates given to me by ups. It’s a Christmas gift I’m still waiting.

15 December 2022
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Reply from Outback Trading

Good afternoon Kerkerli.

Thank you for your review and I totally understand your frustration. We always send our parcels with DPD but when booking in your parcel it advised that there was a backlog of deliveries and we had to wait 48+ hours before trying to book the parcel in again.

On seeing this message we decided to use the delivery services of UPS which was supposed to be next day and cost us over twice as much. Unfortunatley this was not a good decision on our part and we thought that you would receive it quicker if we booked it in with UPS, unfortunatley this is not the case.

Apologies for the delay and I hope you receive the package soon.

Kind regards.

The Outback Team

Rated 5 out of 5 stars

Socks that are worth it. slight delay with the delivery

Had a slight delay with the delivery. But the overall service was great. Received my socks in good time. The sock are a quality product and will get a lot of use.

20 December 2022
Outback Trading logo

Reply from Outback Trading

Thank you for your review.

Sorry for delay in the delivery. Happy walking with your new socks.

The Outback Team

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